Full job description
Overview:
The HVAC Install Lead Supervisor is primarily responsible to supervise all Installation Coach and train technicians on customer service, technical & mechanical knowledge, and company products and services. Recruits, trains, and retains Install Technicians and customer satisfaction.
Looking to TRADE up to a better opportunity? Mario's AC, an established home services company and leader in Tampa Bay is looking for a self-motivated HVAC Install Manager with a positive attitude to join our growing and dedicated HVAC Team.
Why join MARIO'S team:
- Medical, Dental
- On-going training & development, & growth opportunities
- Paid Holidays
- Paid Time Off (PTO)
Responsibilites:
- The HVAC Install Lead Supervisor facilitates and performs quality and safety inspections on new Installations. Troubleshoot, and resolve installation and start-up issues.
- Provide consistent and accurate feedback, encouragement, support, professional development, and coaching to Installation Technicians.
- The HVAC Install Lead Supervisor will partner with service, dispatch, warehouse, and other necessary departments to ensure timely and accurate service to customers in accordance with company standards and procedures.
- Follow up and resolve escalated customer disputes/complaints, ensuring an effective and long-term resolution and provide daily feedback to General Manager.
- Plan, forecast, and coordinate Installations. Communicate clear goals and expectations to Installation Technicians.
- Help in still a fun and nurturing culture with Mario's AC Values.
- Ensure that safety topics are incorporated into one-to-one coaching conversations, weekly meetings, and training sessions. Monitor and act on trends involving Installation Technician callbacks and service opportunities
Required Education and Experience
- At least three (3) years of residential HVAC installation experience with diagnostic troubleshooting and repair service, including air conditioning & heating systems.
- Must have the ability to train others.
- Must have valid drivers license with an acceptable driving record
- Acceptable criminal background check
Compensation: $45,000- $65,000 annually
Job Types: Full-time, Part-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Experience:
License/Certification:
Ability to Commute:
- Hudson, FL 34667 (Required)
Ability to Relocate:
- Hudson, FL 34667: Relocate before starting work (Required)
Work Location: In person