Patient Coordinator
Join Our Front Office Team at Raynor Dental!
Are you detail-oriented and customer-focused with excellent organizational skills? Spoonwood Dental Partners and Raynor Dental is looking for a Patient Coordinator to join our dynamic front office team. In this role, you'll play a vital part in scheduling appointments, managing patient records, and ensuring a smooth patient experience.
About Raynor Dental:
Raynor Dental is a leading dental practice committed to providing exceptional oral healthcare services to our patients. With a focus on professionalism, compassion, and innovation, we strive to create positive dental experiences and improve the oral health of our community. Our team of dedicated professionals works collaboratively to deliver personalized care in a welcoming and supportive environment.
Key Responsibilities:
- Answer phones and direct calls to appropriate staff
- Schedule and confirm patient appointments, surgeries, or consultations
- Utilize office equipment and software applications for report preparation and record management
- Maintain medical records and correspondence files
- Greet visitors and assist them in navigating the office
- Work cooperatively with team members to ensure efficient front office operations
Qualifications:
- At least 1 year of customer service experience; dental experience preferred
- High school diploma or equivalent
- Strong communication and computer skills
- Ability to prioritize tasks and work effectively in a fast-paced environment
Physical Demands:
- Occasional walking, climbing, balancing, stooping, kneeling, crouching, or crawling
- Frequent standing; regular sitting; use of hands to handle items; reaching with hands and arms; talking or hearing
- Occasionally lift up to 25 pounds; frequently lift up to 10 pounds
Education and Experience:
- High school diploma or equivalent
- At least 1 year of customer service experience; dental experience preferred
- On-the-job training provided
Required Skills:
- Customer Service
- English Language Proficiency
- Clerical Skills
- Computers and Electronics Knowledge
- Administration and Management Skills
Location: 60 Hancock Rd., Peterborough, NH 03458
Visit our website: https://raynordental.com/
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Continuing education credits
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Opportunities for advancement
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- No weekends
Work setting:
Experience:
- Customer service and/or dental office: 1 year (Preferred)
Work Location: In person