JOB DESCRIPTION:
Our BDC Representatives will be responsible for handling incoming phone calls, internet inquiries, make outbound calls and setting appointments for the store
- Following up on all unsold customers, and any special requests to be sure that all customer
expectations are met.
- Following up in a manner that results in the customer visiting the dealership.
- Follow up with existing and potential customers to generate leads and close sales.
- Contact customers based on current marketing incentives.
- Schedule sales appointments and reschedule no show customers.
- Answer customer internet inquires by both email and phone.
- Prospect follow-up calls, set appointments for sales.
- Handling of incoming and outgoing phone calls, emails, texts, and chats.
Requirements:- Customer service oriented- Good communication skills- Basic computer skills including email, SMS, organized note taking- Reliable transportation to and from work each day- Flexible schedule-BDC and sales experience a major plus but not required-Automotive industry experience not required. If you have experience in cell phone provider sales, cruise lines, real estate, help desks, direct marketing, call center, etc. is preferred.***Must speak English fluently including writing and grammar skills and speak Spanish. ***
Job Type: Full-time
Compensation is hourly plus:
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- 40 hour work weeks
- 5-day work week
- Must work some Day shift and Night shift Weekdays and Weekends
- Every other Sunday off
Experience:
- Sales Experience: 1 year (Preferred)
- Automotive BDC: 1 year (Preferred)
Language:
Job Type: Full-time
Pay: $50,000.00 - $90,000.00 per year
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Supplemental pay types:
Experience:
- English: 1 year (Required)
- Customer service: 1 year (Required)
- Sales: 1 year (Preferred)
Ability to Relocate:
- Margate, FL 33063: Relocate before starting work (Required)
Work Location: In person