Sales Administrator
Location: Fourteen IP Offices in Orlando, Florida (this is not a remote position)
Position Overview: We are seeking a motivated and detail-oriented individual to join our sales team as a Sales Administrator. The ideal candidate will provide essential support to our sales department, assisting in various administrative tasks to ensure efficient operations and excellent customer service. This role offers a great opportunity to learn and grow within a dynamic sales environment.
Key Responsibilities:
· Provide exceptional customer service by responding to inquiries, resolving issues, and addressing customer concerns in a timely and professional manner
- Maintain accurate records of sales transactions, customer information, and other relevant data in the CRM system
· Contact clients to obtain missing information or answer queries
· Verify quotes and orders for accuracy
- Generate sales reports and analysis as needed to support sales team members and management
- Collaborate closely with the sales team and other internal departments to coordinate sales activities
- Provide general administrative assistance to the sales team, as required
· Maintain sales forecast within the CRM
· Manage details of trade shows
Qualifications:
- High school diploma or equivalent; bachelor’s degree preferred
- 2+ years of experience as a Sales Administrator
- Knowledgeable of Salesforce CRM platform
- Proficient with Microsoft Office (Word, Excel, PowerPoint and Outlook)
- Knowledge of sales performance metrics and KPIs
- Detail oriented with outstanding organizational and multitasking skills
- Excellent communication skills, oral and written; including phone etiquette, professional demeanor
- Responsible and professional with a strong work ethic, integrity, and reliability
- Able to prioritize work and succeed under deadlines
- Willingness to learn and adapt to new processes and technologies
Job Type: Full-time
Pay: $24.00 - $26.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Compensation package:
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- Orlando, FL 32819 (Preferred)
Ability to Relocate:
- Orlando, FL 32819: Relocate before starting work (Required)
Work Location: In person