Position: Administrative Assistant
We are seeking an Administrative Assistant to join our team! This position will be responsible for providing administrative services to the home office as well as providing customer service to both customers and sales reps. Duties include data entry as well as general clerical and project-based work. This position must project a professional image through in-person and phone interaction with customers, sales reps and office staff.
Clerical responsibilities:
- Answering telephones
- Directing customers to the appropriate outlet for issue resolutions if unable to complete
- Assisting current customers to resolve issues
- Timely and accurately responding to outstanding issues.
Data Entry responsibilities:
- Updating customer records as requested/needed
- Navigating and updating multiple spreadsheets in Excel
- Updating various customer portals and logs on a regular basis
- Maintaining office records
- Ensuring filing systems are maintained and up to date
Other various responsibilities as assigned
- Proficient in Microsoft Office (specifically Excel, Word and Outlook)
- Strong attention to detail
- High level of accuracy
- Strong written and verbal communication skills
- Exceptional organizational skills
- Time management skills – ability to multi-task and prioritize
- Ability to work independently
- QuickBooks knowledge a plus
The Administrative Assistant should be able to perform the duties required of this position in a professional and courteous manner. The Administrative Assistant should be able to complete duties assigned with deadlines in a timely manner. This person must also deal with a wide variety of people on various issues.
Salary can be flexible based on experience and other factors.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Glastonbury, CT 06033 (Required)
Ability to Relocate:
- Glastonbury, CT 06033: Relocate before starting work (Required)
Work Location: In person