Join Our Team at PetVet365 Jeffersontown
At PetVet365 Jeffersontown we think of our team members like family and are looking for the right person to fill this vital role of veterinary receptionist. The receptionist role is so much more than just answering the phone, checking in pets, and making the schedule. This role is about building long lasting, trusting relationships with our clients, and providing them direction and support when they have needs for their pet. The receptionist also provides support the doctors and team by guiding the flow of the day, managing many of the administrative tasks, and even helping directly with the pets as needed. The ideal candidate would be able to provide exceptional customer service, enjoy multi tasking, be able to calmly handle sometimes stressful situations, and thrive in a fast paced environment. On the job training is provided, but initially having a baseline understanding of basic veterinary terminology, and preventative care schedules is necessary.
How are we different?
- Fear Free experience enhances veterinary/ client/pet bond
- Personalized benefits package customized to you
- Focus on mentoring and teaching: Collaborative forum for all PetVet365 veterinarians to ask questions and receive ideas and feedback in real time
- Family Focus: We want to get everyone home on time for dinner
- Tremendous client loyalty- see reviews
- Focus on leadership and teamwork
- Your clients triaged after hours by a veterinary technician team
- Weekly check-ins to see how you are feeling
- Embrace emerging veterinary modalities and technology
- Best-in-class pay
- Support career path opportunities for veterinary team education and certifications
ESSENTIAL RESPONSIBILITIES AND TASKS
Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team.
Maximize the number of pets seen by the hospital team through a productive and efficiently run hospital to support the needs of our wellness plan clients.
Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health.
Educate clients about Wellness Plans, preventative care, pet health needs and hospital services
Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service.
Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments.
Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures.
Conduct administrative functions as necessary.
Job Types: Full-time
Pay: starting at $15.50 per hour and based on experience
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
- 4 or 8 hour shifts
- Holidays
- Monday-Friday
- Weekend Availability
Work Location: One location
Job Type: Full-time
Pay: From $15.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Life insurance
- Paid time off
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Weekends as needed
Work setting:
Application Question(s):
- Do you have the ability to lift up to 50 pounds?
Ability to Relocate:
- Louisville, KY 40220: Relocate before starting work (Required)
Work Location: In person