Pet Supplies Plus
4130 FM 1488
Magnolia, TX 77354
A Shift Supervisor contributes by assisting the Team Leaders in managing the operations of the store. This role works closely with the leadership team to learn and reinforce the daily operational procedures and performance expectations of a Pet Supplies Plus store.This is a blended role designed to provide leadership coverage during shifts when the Team Leaders are not onsite and also act as a senior level Team Member.
Key Responsibilities:
- Fosters the vision and culture of Pet Supplies Plus by authentically acting neighborly, knowledgeable, trustworthy, and petcentric
- Demonstrates respect for others, acts with integrity and operates with justice
- Delivers exceptional service to neighbors by anticipating needs, providing informative advice to assist with purchasing decisions, and promoting a fun shopping environment
- Partners with pet center leaders to learn and reinforce PSP standards and daily management routines
- Leads operational policies and procedures on designated manager on duty shifts to ensure the pet center is providing exceptional service to neighbors, and adhering to cleanliness, animal care, cash handling, safety and security standards. Leads the team through proper opening or closing procedures
- Performs register related management functions in the absence of the Team Leaders
- Assists in communicating team results and delegating tasks
- Learns and performs back office procedures to comply with standards and expectations. This may include making signage, updating price changes, and inputting cashier records
- Involvement with pet center recruiting including reviewing applications and participation in interviews
- Assists with Team Member onboarding and development by partnering with the Team Leader on training, providing clear and timely coaching, reinforcing neighborly behaviors, and being a role model
- Communicates opportunities to improve neighbor engagement and Team Member performance to Team Leader
- Acts as a Team Member when not acting as manager-on-duty nor learning operations
- Any other duties assigned by Team Leader
Successful Candidates Will Have the Following Qualifications:
- 2+ years retail experience with interest in leadership roles
- Proficient in Microsoft Office (Word, Excel)
- The ideal candidate for this position is able to quickly build an emotional relationship with our neighbor’s and their pets
- Strong organizational skills
- Strong sales skills and customer service orientation
- Solid communication skills and the ability to motivate and lead others
- Excellent follow-up skills with attention to detail/accuracy
- Ability to work in a fast-paced, diverse environment while managing multiple tasks
- Passion for pets and an understanding of what pets means to their owners
Required Knowledge, Skills and Abilities:
- Ability to process information/merchandise through the POS register system
- Effective oral communication skills
- Ability to read, count and write to accurately complete all documentation
- Ability to freely access all areas of the pet center including backroom, register area and sales floor to actively supervise the pet center
- Ability to operate and use all equipment to run a pet center, including a forklift
- Ability to move or transfer merchandise throughout the pet center generally weighing 0-50 pounds
- Ability to climb ladders, bend and kneel
- Candidates must have reliable transportation to drive to pet centers
- Ability to work a flexible schedule including mornings, afternoons, evenings, weekends and holidays
- All candidates must pass the drug, background test, and be 18 years or older
About us:
We are a locally owned and operated franchise of Pet Supplies Plus. At Pet Supplies Plus, we're crazy for pets, too. With more than 300 corporate and franchise locations in 26 states, Pet Supplies Plus is America's favorite neighborhood pet store. Each location offers a wide array of pet food, pet products, grooming services and animal expertise all at a great value, allowing customers to spoil their pets even more. Friendly, knowledgeable staff get to know each pet and their owner by name and provide playful store experiences to remind them just how fun it is to own a pet. Pet Supplies Plus stores are large enough to house an incredible variety of food and equipment, yet small enough to still feel neighborly. For more information, please visit www.petsuppliesplus.com.
We provide equal employment opportunities to all applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, the company complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment.
Job Type: Part-time
Job Type: Part-time
Job Type: Part-time
Pay: $12.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Shift:
Weekly day range:
Education:
- High school or equivalent (Preferred)
Experience:
- Supervising Experience: 2 years (Required)
- Customer Service: 2 years (Preferred)
Ability to Relocate:
- Conroe, TX 77384: Relocate before starting work (Required)
Work Location: In person