Do you love Technology? Do you enjoy finding out how things work? Do you get joy out of helping people?
Fanelli Boys Tech Repair, Parkersburg and CPR Computer and Phone Repair Marietta is hiring! We are currently hiring for a full time cell phone and computer repair technician. Flexibility to work at both the Parkersburg location and Marietta locations is preferred, but this position is for the Marietta location.
CPR computer and cell phone repair has grown to more than 800 stores in markets across the U.S and Canada along with Europe. Our franchise organization has 10 stores in WV and Ohio, and we're currently looking for new members to join our growing team!
Are you looking for a dynamic career path and a company that promotes from within? Are you a tech-savvy individual? Do you enjoy working with smartphones and computers? Do you enjoy offering customers solutions in their time of need? Well then come join one of the largest and most reputable smartphone repair companies in the US
About Us: The unrelenting commitment to customer satisfaction shown by CPR has directly resulted in its current period of rapid nationwide growth. CPR has become the preeminent gadget repair company in the industry, largely due to its low price promise and industry leading lifetime repair guarantee. CPR handles everything from phones & tablets, to drones, laptops and computers.
Job Title: Customer Support Wizard / Smartphone Technician / Computer Technician / Sales Associate / Solutions Provider
Hours: 32 - 38 Hours Per Week
Job Location: Marietta, OH
Pay Rate: $13-$17 including hourly, Commissions and tips. Commission on everything sold, including repairs, accessories, and pre owned devices. Hard worker? You can expect an hourly raise after 90 days
Job Summary: Serves customers by diagnosing, troubleshooting and repairing devices while ensuring customer satisfaction. Will deal directly with end users, both in person and over the phone. We are seeking individuals who are looking to build a career in our industry, and have previous computer repair experience. A+ or similar certifications, a degree in computer science or relevant life/job experience in computer repair is desired. We are looking for someone who has experience and loves working on computers and other gadgets. Previous cell phone and tablet repair experience is not required, but desired.
If you are self-motivated, customer oriented, willing to take on new challenges everyday, sales driven and money motivated, we would love to hear from you.
To Apply: On Indeed w/ Resume
Basic Qualifications:
- Outstanding customer service skills
- Excellent technical, problem solving, and analytic skills
- Exceptional organizational skills
- Strong written and oral communication skills
- Extensive computer repair experience
- Work well in team environment
- Ability to work flexible hours, including weekends and holidays
- High school diploma or college educated
Tasks and Responsibilities:
- Diagnose, troubleshoot and repair devices
- Provide recommendations for problem resolution to customers
- Explain complex issues to customers in a simple to understand manner
- Provide pricing estimates to customers
- Ensure that all repairs meet or exceed CPR's quality standards
- Greet customers in a friendly manner and maintain a positive work environment
- Answer phone calls to the store with a professional, courteous and friendly demeanor
- Ensure that customers have an enjoyable experience by providing superior customer service and exceeding customer expectations
- Keep track of all devices and inventory while safeguarding all store stock
- Utilize the point of sale system to maintain an accurate record of customer information and a real-time status of each repair
- Maintain the cleanliness and professional appearance of the store
Job Type: Part-time
Pay: $13.00 - $17.00 per hour
Expected hours: 33 – 38 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- 8 hour shift
- Holidays
- Weekends as needed
Supplemental pay types:
- Bonus opportunities
- Commission pay
- Tips
Ability to commute/relocate:
- Marietta, OH 45750: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Cell Phone Repair: 2 years (Preferred)
- Computer Repair: 2 years (Preferred)
- Customer service: 2 years (Preferred)
License/Certification:
- Driver's License (Required)
Work Location: In person