The Public Health, Policy & Planning Division of San Mateo County Health is seeking an experienced individual for the position of Public Health Clinics Program Coordinator I to, under general supervision, provide administrative and technical support over Public Health Clinics, primarily Mobile Clinics; coordinate activities and events of the assigned program with other County departments, community-based organizations and/or committees; provide highly responsible administrative staff assistance to assigned management staff, board or commission; and perform related work as required.
There is currently one regular vacancy in the Public Health, Policy and Planning Division located in San Mateo, CA, but will travel/drive mobile health coach throughout the County. The mobile health coach requires a Class B license to operate.
Responsibilities include, but are not limited to, the following:
- Provide leadership and advocacy on behalf of the population and consumers (e.g., homeless, uninsured, farm workers) served by the assigned program.
- Serve as liaison between the County, community organizations, and other groups related to assigned program.
- Assist with contracts/MOUs with partner agencies.
- Oversee and coordinate procurement and delivery of goods and services.
- Maintain program statistics, records and history and prepare reports and correspondence regarding assigned program as requested.
- Help facilitate program and system improvement with regards program structures and standards.
- Plan, organize, direct and coordinate enhancements to specialized systems and tools used to support record keeping, tracking and screening/evaluation efforts of the program(s).
- Document evaluation of services and improvement efforts.
- Act as liaison between program staff and contracted vendors.
- Manage the mobile clinics facilities (coaches, sprinter vans, office location).
- Drive mobile health coach or sprinter van on a regular basis, one of which requires a Class B license to operate.
- Coordinate with other departments for maintenance and other support needs.
- Coordinate with the coach vendor and other contracted agencies for specific facility issues
- Provide technical and administrative assistance to management, staff and/or other County departments.
- Follow-up on action items, disseminate information to appropriate individuals.
- Implement and document enhancements to systems, policies and procedures.
- Troubleshoot and problem solve system user issues.
- Coordinate planning and facilitate events, meetings on behalf of the program.
- Take lead or assist in updating web content, manuals, management of SharePoint site, policy and procedures, and general knowledge management.
- Take lead or assist in preparing publishing and distributing event flyers, information brochures and other marketing or educational materials.
- Facilitate regularly scheduled and special meetings.
- Educate the public about program services.
- Recruit, interview, screen, orient and assist in the training of volunteers.
- Supervise event activities and participants.
- Coordinate resolution of client/customer issues, problems, complaints and questions.
- Receive, research and respond to complaints and inquiries that may include matters of a sensitive nature.
- Perform related duties as assigned.
The successful candidate selected for this position must obtain a Class B driver license within six months of hire date. The training and fees associated to obtain a Class B license will be funded by Public Health, Policy & Planning.
The ideal candidate will possess:
- Experience coordinating mobile clinic facilities; there are three distinct clinic sites.
- Demonstrated resource management coordination (e.g., staffing and supplies).
- Experience driving a vehicle requiring a Class B driver license.
- Ability to provide timely communication with team and partner agencies.
- Procurement and maintenance of inventory of medical and other supplies.
- Proficient in Microsoft Office and other Microsoft products, electronic health record, data analysis and data visualization tools, California Immunization Registry (CAIR).
- Experience working with a diverse staff and community.
- Ability to establish and maintain effective working relationships with those encountered on the job.
- Excellent written and verbal communication skills.
Qualifications
Licensure/Certification :
- Ability to operate a mobile health coach that requires a Class B license to operate.
- Ability to complete training to operate a mobile health coach, and to obtain a Class B license within six months of hire.
Education and Experience :
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying.
A typical way to qualify is:
Program Coordinator I: Bachelor's degree in public or business administration, management or a related field and two years of professional level analytical and administrative experience in a community-related setting
Application/Examination
Open & Promotional. Anyone may apply.
IMPORTANT: Applications for this position will only be accepted online. If you are currently on the County's website, you may click the "Apply" button. If you are not on the County's website, please go to https://jobs.smcgov.org/ to apply. Responses to the supplemental questions must be submitted in addition to our regular employment application form. A resume will not be accepted as a substitute for the required employment application and supplemental questionnaire. Online applications must be received by the Human Resources Department before midnight on the final filing date.
TENTATIVE RECRUITMENT SCHEDULE
Final Filing Date: April 29, 2024, 11:59 PM PST
Application Screening: May 1, 2024
Combined Civil Service Panel and Department Interviews: May 13 and/or 14, 2024
Job Type: Full-time
Pay: $6,784.27 - $8,481.20 per month
Work Location: In person