Overview:
We are seeking a highly skilled Senior Technical Writer to join our team. The ideal candidate will have a strong background in technical writing, editing, and research, with exceptional communication skills.
What you will do:
- Responsible for the updates and new documentation to include Installation Manuals, CLI and Netconf User Manuals, Quick Guides and GUI Manuals for the assigned products.
- Develops a thorough understanding of the audience and the documentation required by meeting with colleagues, and managers to discuss technical requirements.
- Researches and builds knowledge about products, services, technology, or concepts to be documented.
- Determines the clearest and most logical way to present written information and instructions for greatest reader comprehension.
- Prepares or commissions graphics and illustrations to elaborate on or complement technical writing.
What you will bring:
- Bachelor’s degree in either Technical Writing, Language, or IT equivalent
- A minimum of 5 years of experience in similar industry
- Excellent knowledge of graphical tools (Adobe Illustration)
- Proficient in FrameMaker or XML
- Proficient in MS Office
- Leadership - Supports leadership initiatives and provides accurate reporting of work details as completed.
- Problem Solving - Identify risk and coordinate mitigation plans: Able to resolve most issues unassisted.
- Communication and Collaboration - Business communication with stakeholders: Building functional working relationships on the team.
- Time Management - Planning and organizing to achieve targeted goals: Provides task breakdown planning, dependencies, and time estimates.
- Innovation - Innovate and pioneer design and process: Able to identify and communicate alternative processes, procedure, or techniques.
Why Join DZS?
DZS (Nasdaq:DZSI) is headquartered in Plano, Texas and is an leader in broadband connectivity, mobile and option edge and software solutions that support the once-in-a-lifetime broadband upgrade cycle. Driven by megatrends like the Metaverse, high-definition video, gaming, AI and the unprecedented demand for fiber connectivity, DZS enables Service Providers around the world to deliver best-in-class Customer Experience while future-proofing their networks.
Our platforms and software portfolio fueled DZS for a transformation and we are committed to the relentless pursuit of amazing things. As a member of the DZS team, you will be encouraged to achieve the extraordinary and continuously challenge traditional ways of doing things. Our leadership team is dedicated and focused on People, Innovation, Growth and Operational Excellence. We are always looking for top talent to join our team! Is that you?
What happens once you apply? Your resume will be reviewed against the requirements listed and if a match is made, a member of our team will reach out to you directly. Hiring top talent is our top priority and we are thrilled that you chose us.
The health and safety and well-being of our employees is our priority. Successful applicants are requested to self-certify vaccination status prior to employment. Compliance with government and customers’ requirements regarding vaccination may preclude unvaccinated applicants from employment for a particular job.
DZS team members enjoy a comprehensive benefits package including medical, dental, vision, and life insurance; company-matching 401k contributions; flexible spending accounts; paid vacation, holiday, and volunteer time; an employee assistance program; and continuing professional development.
DZS is committed to a diverse and inclusive workplace. DZS is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please let us know during your application process.
Job Type: Full-time
Pay: $65,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- 401(k) 6% Match
- Dental insurance
- Employee assistance program
- Employee stock ownership plan
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Referral program
- Vision insurance
Experience level:
Schedule:
Application Question(s):
- Do you have previous experience in the telecom or software industry?
Education:
Experience:
- Technical Writing: 5 years (Required)
Work Location: Remote