This is your opportunity to be a part of a growing organization that provides market driven world class hosted solutions to clients across the US and beyond. If you are looking for a career with growth potential, look no further. Joining our team will give you the opportunity to develop your skills and further your career while administering and troubleshooting cutting edge solutions and services in a hosted environment. Each hosted environment is customized and designed to meet and exceed the evolving needs of our current and growing client base.
Job Description:
Coaxis’ is hiring a Tier 1 Systems Analyst. Qualified candidate will be administering and troubleshooting in hosted environments to proactively reduce recurrence of problems by utilizing company standards and best practices.
Duties and Responsibilities:
- Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- Performing remote troubleshooting through diagnostic techniques and pertinent questions.
- Maintain daily performance of computer systems.
- Direct unresolved issues to the next level of support personnel.
Qualifications:
- High Level of Customer Service Skills
- Ability to learn quickly and multi-task
- Administering and Troubleshooting of complex networks
- Knowledge of Microsoft domain management
- Knowledge of Office products (2010, 2016, Office 365)
- Knowledge of Windows OS (Windows 7, 8, 10, Server 2008 R2, Server 2012 R2, Server 2016, Server 2019)
- Active Directory
- Group Policy
- DNS
- Terminal Services
- Microsoft Exchange
- Citrix XenApp
Preferred Experience:
- Proven experience as a help desk technician or other customer support role
- Good understanding of computer systems, mobile devices and other tech products
- Ability to diagnose and resolve basic technical issues
- Excellent communication skills
- Customer-oriented and cool-tempered
Schedule:
- Hours will be 8:00-5:00 M-F
Compensation:
- Salary is negotiable based on the acumen and experience of the candidate
Coaxis provides a progressive and positive work environment focused on team collaboration and individual career development. Employee engagement is at an all-time high. Don’t wait. Come and join our team today to start your career changing journey.
Job Type: Full-time
Pay: $28,000.00 - $40,000.00 per year
Benefits:
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Active Directory: 1 year (Preferred)
- managing windows server: 1 year (Preferred)
Work Location: In person