POSITION PURPOSE:
To maintain in good working order mechanical, electrical, H.V.A.C. systems and related equipment in accordance with energy conservation and preventative maintenance programs. Ensure the upkeep of guest areas to maintain an attractive hotel.
ESSENTIAL FUNCTIONS:
1. Respond to guest requests (room calls) in a timely and pleasant manner. Requests include but are not limited to repairs of guest room air conditioners, telephones, lighting and electrical, toilets and plumbing, bed frames and furniture, door locks, and high-speed internet connectivity.
2. Follow Sheraton Service Promise guidelines by promptly and courteously responding to Service Promise Help Desk guest request calls. If the guest is in the room, always apologize for the issue and mention the Sheraton Service Promise. If the guest is not in the room, leave the Service Promise “Leave Behind” card explaining the work that was completed. Promptly call the Service Promise Help Desk back (with-in 15 minutes of the original call) to inform them of the status of the job.
3. Complete preventative maintenance tasks including cleaning air conditioning units and filters, replacing wall and ceiling tiles, patching carpet, replacing light bulbs or fixtures, etc.
4. Perform project work as assigned including painting, wallpaper installation or repair, bathroom grouting, equipment repair, etc.
5. Maintain swimming pool/spa ensuring water is at appropriate PH/chlorine levels. Keep records in the log to document regular testing.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
Experience:
- Maintenance: 1 year (Preferred)
Ability to Relocate:
- Saint Louis, MO 63146: Relocate before starting work (Required)
Work Location: In person