Preferred Availability: Weekdays from 12:30pm-8pm and one weekend day
The Member Relations Specialists are the first point of contact for our members. These individuals serve as the heart of the McGaw family, they are a go to point of reference for anyone in the Y. They are problem solvers, mediators, and advisors. Under the leadership of the Member Experience Director, The Member Relations Specialists support our community through creating a welcoming environment while simultaneously driving membership sales and class registrations, giving facility tours and much more. They are responsible for providing customer service excellence to Y members, program participants and guests.
Job Type: Full-time
Pay: $16.58 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Evening shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Application Question(s):
- In 4-5 sentences, please share why you are interested in working at the McGaw YMCA.
- We email screening questions to qualified applicants to determine appropriateness for a next-step interview. What is your best email address?
Education:
- High school or equivalent (Required)
Experience:
- customer service: 2 years (Required)
Work Location: In person