Description:
Zepf Center has been serving the Lucas County community for nearly 50 years. We are the leading provider of behavioral health and substance use disorder services in Northwest Ohio. Services include adult and child psychiatric, substance abuse, case management, residential, Crisis Care, and therapy programs, as well as career development and wellness services. Zepf Center also offers primary care medical services to our patients to contribute to their continuum of care. Zepf Center is a trauma-informed agency and environment for both patients and staff.
We are currently seeking a full time Receptionist at our Nebraska location. This position is responsible for providing receptionist/clerical services to the Medical Department. The person in this position provides phone coverage, clerical duties, and works closely with other staff, agencies, and the public. The person in this position handles confidential information and works with individuals with mental illnesses and/or disabilities in a mental health facility.
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Serves as receptionist for the agency.
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Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
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Schedule appointments and maintain and update provider schedules.
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Performs office copying/duplicating (light), inter sorting, and other office related duties.
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Receives and distributes office mail, faxes and correspondence.
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Makes appointment reminder calls to clients.
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May organize correspondence and records to assist the records department.
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Prepares special reports, checks against a variety of records in order to obtain complete and accurate information.
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Will answer medical calls.
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Acts as back up for the main switchboard operator.
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Schedules meeting rooms.
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Maintains appearance of the office and self in manner to enhance public relations and dignity of the agency.
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Perform other duties as assigned.
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Demonstrate knowledge of the agency mission, vision, goals and philosophy as well as the policies and procedures.
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Strives for high client satisfaction by providing leadership and/or assistance to coworkers and clients through the integrated care process.
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Demonstrate consistent professionalism.
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Demonstrate teamwork.
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Abide by the agencies and/or professional code of ethics.
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Knowledge of principles and processes for providing customer and personal services.
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This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
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Job requires being reliable, responsible, and dependable.
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Ability to be pleasant with others on the job and displaying a good-natured, cooperative attitude.
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Ability to handle emergency clinical situations with composure, sensitivity, and efficiency.
Hours: Monday-Friday 8:30am-4:30pm
Requirements:
- A High School diploma is required, however an Associate’s degree in a field related to administration is preferred.
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Preference will be given to those that have experience in a receptionist role at a high-volume location.
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Candidate must be organized, with good communication and computer skills.
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Prolonged periods of sitting at a desk and working on a computer and standing, bending, and moving.
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Must be able to lift up to 10 pounds at times.
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Ability to operate a motor vehicle.
Join our team and enjoy comprehensive benefits designed to support your well-being and financial security! We offer a high deductible health plan with no premium cost per pay, along with a Health Savings Account featuring a generous $1,000 seed money ($2,000 for family coverage). Dental and vision coverage are also offered. Additionally, employees can take advantage of a 403b retirement plan with a company match of up to 3% and a company contribution of 2% after one year of employment, ensuring a solid financial future. We provide life insurance coverage equivalent to 1x annual salary. Time off benefits include sick leave, vacation, personal time, and holiday pay for 9 recognized holidays. Furthermore, we support your professional growth with tuition reimbursement and license reimbursement programs. Join us and thrive with our comprehensive benefits package!
EOE/M/F/D/V/SO