Job Overview:
We are seeking a dynamic Inside Sales Assistant/Customer Service assistant to join our team. The ideal candidate will be a team player, detailed oriented and has a good communication skill.
Responsibilities:
- Assist the sales team in checking customers' orders, pricing and process the paperwork.
- Handle customers inquires and questions.
- Monitor shipment schedule to ensure timely deliveries.
- Provide exceptional customer service throughout the sales activities.
- Collaborate with other departments, such as accounting and logistics, to ensure the order ship out/invoice on time.
Qualifications:
- Detailed oriented and follow-through skill.
- Strong communication skills in English, both verbal and written
- Ability to effectively multi-tasking and work under minimum supervision
- Proficiency in software applications for sales tracking and reporting
- Demonstrated ability to communicate effectively and persuasively
Nice-to-have Skills:
- Experience in outbound calling and customer acquisition
- Background in business development and market analysis
If you are a motivated individual with a passion for sales and customer service, we invite you to apply for this exciting opportunity as an Inside sales/customer service assistant.
Job Type: Full-time
Pay: $20.00 - $26.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
- No experience needed
- Under 1 year
Shift:
Supplemental pay types:
- Bonus opportunities
- Performance bonus
- Yearly bonus
Weekly day range:
- Monday to Friday
- No weekends
Work setting:
Experience:
- Customer service: 1 year (Required)
Ability to Commute:
- Fremont, CA 94538 (Required)
Ability to Relocate:
- Fremont, CA 94538: Relocate before starting work (Required)
Work Location: In person