The City of Greensboro exists to partner with the community to build the desired quality of life for Greensboro. All of our actions are guided by our commitment to and measured by our success in building public trust and the future we and the community desires.
Critical to our success is maintaining a work environment which fosters employee commitment to public service and making a difference in the lives of our residents.
If this sounds like a purpose that you would like to share in, please consider the opportunity below.
The full salary range is: $19,523-$27,613. The expected hiring range is $19,523-$20,304 depending on qualifications, with an excellent benefits package. You can learn more about the benefits that the City of Greensboro offers by visiting https://www.greensboro-nc.gov/departments/people-culture/benefits
Work Schedule: 20 hours weekly, varied schedules during library operating hours: Monday - Friday 9am-9pm, Sat. 9:00 am - 6:00 pm, Sun 2pm - 6pm every other weekend required
In partnership with the community, the Greensboro Public Library (GPL) provides free and equal access to information, fosters lifelong learning and inspires the joys of reading. We are committed to this mission and it is our promise to our community; the Greensboro Public Library serves as a Conduit to Destiny®
If this promise resonates with you, there's a strong possibility that we'd like to partner with you too! GPL, recognized as the parent organization of the City of Greensboro's Libraries/Museum Department, is comprised of eight library locations and the Greensboro History Museum. Our employees pride themselves on delivering quality customer experiences, nurturing relationships and curating rich print and digital collections, all in an effort to make meaningful, measurable and desirable differences in the lives of our customers and the community as a whole.
Primary Duties/Brief Description of Work:
To support these ongoing activities and associated goals, we are currently seeking a Library Support Assistant to serve at various branch locations. The Library Support Assistant provides customer service to a diverse population related to circulation of library materials. This includes the responsibility of opening and closing the facility on specified days, nights and weekends and also includes ensuring that the library environment is conducive for excellent customer service (i.e. reporting equipment problems, leaks, outages, etc. to Manager or supervisor). The Library Support Assistant is to carry out library and city policies and procedures, i.e. circulation and registration, computer use, cash handling, and behavior guidelines. Also included is shelving library materials, straightening shelves and providing readers advisory. This position assists customers in finding answers to questions and in using library resources. Assists staff as needed with library programs and services. The Library reserves the right to transfer employees to other library locations as required by service needs.
Employees of the City of Greensboro are expected to perform all duties listed in their position descriptions, as well as other related duties as assigned, according to the City’s four core values of honesty, integrity, stewardship, and respect. The physical duties of the job include standing, walking, reaching, stooping, climbing, lifting, or pushing approximately 40 lbs. This employee must be able to work the hours required including every other weekend. This employee must also maintain a reliable means of contact (i.e. home or cellular telephone).
This opportunity to join the Greensboro Public Library as a Library Support Assistant may be for you if you possess:
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The ability to provide excellent customer and public service that model the Library's BEYOND principles of being proactive, engaging, yearning to make a difference, owning our actions, nurturing relationships and delivering quality experiences
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The ability to establish and maintain strong working relationships with the general public and staff.
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The ability to assume responsibility; deal effectively with problems, exercise proper judgment when making decisions and refer problems to the appropriate personnel.
The job is Non-Exempt under Fair Labor Standards Act.