Competitive pay and a great bonus plan!
Purpose of the Position:
To increase profits by increasing room sales and generating business through aggressive sales efforts.
Responsibilities:
- Be knowledgeable and sell all product lines of the hotel including catering, rooms, packages (if applicable), lounge and restaurant promotion.
- Conduct a successful, aggressive solicitation process involving outside sales calls, inside appointments, telephone calls, individual letter and direct mail. As a pro-active sales manager, 80% (eighty) of time is to be spent in active sales solicitation. Responsible for maintaining a sale quota as assigned by DOS.
- Assist the Director of Sales in the preparation of the annual marketing plan, including the action plans covering assigned market segments.
- Understand the wants and needs of the market segments assigned.
- Document the wants and needs of customers in the sales files.
- Maintain a documented record of all solicitation action steps in the sales file.
- Maintain accurate and current mailing lists for all accounts in individual areas of responsibility.
- Trace each file for the most effective date for follow-up.
- Send proposals on all leads which fit the profile of property and actively follow through to convert from proposal to definite status.
- Send proposals and confirmations to clients immediately upon holding space.
- Clearly outline on booking sheets client’s room block requirements, suite requirements, meeting and banquet space requirements so that the accurate facilities may be reserved.
Essential Job Functions:
- Obtain, document and route all necessary information on definite groups, including billing information, credit application, rooming list and VIP arrangements. Details on meeting arrangements, menus, audio-visual arrangements, etc., should be documented and passed on to catering manager for follow-up.
- Maintain total and complete sensitivity to customer satisfaction and guests’ needs.
- Assist the Director of Sales on special projects as assigned.
- Maintain professional attitude and appearance and management decorum in dealing with all other departments in the hotel.
- Prepare all weekly and monthly reports as required by the Director of Sales.
- Perform all other duties as assigned by the Director of Sales.
- Follow-up on meetings being held at competitive hotels and try to secure the account for own property.
- Responsible for preparing and providing the DOS with weekly sales call reports and weekly itineraries of planned sales calls to potential customers.
- Maintain a weekly sales quota of outside calls, all telemarketing calls and site inspections as assigned by Regional Director of Sales and Marketing.Marginal Functions:
Job Knowledge, Skills and other Responsibilities:
- Able to communicate accurately and effectively in verbal and written form with guests and associates so as to respond accurately and completely to people to give directions, instructions, information, answer questions and provide service as required.
- Talk and listen to clients demonstrating excellent sales skills by knowing and selling product in a professional and courteous manner.
- Accurately prepare plans for functions by writing clear requests for each affected department.
- Have a basic knowledge of local and national trends regarding business.
- Travel to local and national areas to attend seminars/functions which may involve being away from home for several days at a time.
Job Knowledge, Skills and other Responsibilities:
- Lift approximately ten (10) pounds.
- Basic math skills to accurately prepare budget and compute rate and profit information.
- Good written and verbal communication skills.
- Sit, stand or walk for varying lengths of time, sometimes for prolonged periods.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Parental leave
- Tuition reimbursement
- Vision insurance
Experience level:
Shift:
Weekly day range:
Experience:
- Sales: 2 years (Preferred)
Ability to Commute:
- Austin, TX 78759 (Preferred)
Ability to Relocate:
- Austin, TX 78759: Relocate before starting work (Required)
Work Location: In person