California Consumer Attorneys, P.C. is a growing consumer protection law firm located in Los Angeles (Westwood), California. CCA was started by two of California's most experienced lemon law trial attorneys to provide exceptional legal services to consumers throughout the state. We have an excellent team of 8 attorneys and 17 other professionals that work together in a cooperative and engaging work atmosphere.
This position is for a Pre-Litigation Coordinator within our Intake Department, who will assist clients in contacting manufacturers, relay potential offers from the manufacturers to the attorneys for evaluation, and processing any pre-litigation settlements. Like all our team members, we need somebody that is sharp, responsible, a team-player, hardworking, enthusiastic, and willing to learn.
Your responsibilities will be, but are not limited to:
- Assisting clients with the pre-litigation phase of their potential legal claim
- Tracking and scheduling follow up calls, emails, or texts with clients
- Updating the firm’s database in a timely matter with files and/or notes
- Managing client files (e.g., scanning, labeling, and saving)
- Establish great customer service with current clients and manufacturers
Requirements:
- 4-year degree preferred but not required
- Full-time
- 1-3 years of legal intake and or pre-litigation experience required
- Knowledgeable about lemon law, preferred but not required
- Must be able to work with high volume
- Proficient in Word, Excel, Outlook, and Adobe
- IMPECCABLE English writing and grammar
- Must be able to speak, read and write Spanish fluently - hard requirement
- Excellent customer service
- Strong attention to detail
- Highly organized
- Must be able to multi-task
- Proactive
- Great communication skills
- Punctual
- Reliable
Job Type: Full-time
Pay: $23.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Free parking
- Health insurance
- Paid sick time
- Paid time off
- Vision insurance
Schedule:
Travel requirement:
Experience:
- Law Office Intake: 1 year (Required)
Language:
- Spanish Fluently (speaking, writing, reading) (Required)
Ability to Commute:
- Los Angeles, CA 90024 (Required)
Work Location: In person