Duties and Responsibilities
- Processing and assessing chargeback data using software for accounting purposes and customer verification
- Processing invoices and cash application on a daily basis
- Creating and managing customer accounts
- Analyze trends and manage uncollected accounts receivable on a weekly basis
- Regularly communicate with team members to validate key information such as current pricing and receipt of goods
- Compile summarized progress reports to management
- Ad hoc reports and other one-time projects for upper management
- Perform duties concisely and follow up with customers regularly
- Learn the industry and specific customer requirements to overachieve the role expectations
- Be familiar with customer contracts on a broad level
- Handle sensitive information in a confidential manner and maintain strong customer relations
- Consistently maintain a professional demeanor
- Other duties may be assigned, as needed or required
Qualifications
- Education: Associate or bachelor’s degree preferred
- Training: Must satisfactorily complete all In-house training
- Experience: 1-3 years relevant accounting experience required and knowledge of MS Excel; NetSuite
Job Type: Full-time
Pay: $23.00 - $28.00 per hour
Expected hours: 40.00 – 45.00 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Work setting:
Education:
Experience:
- credit and chargeback: 2 years (Required)
- Customer Service: 1 year (Required)
Work Location: In person