Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Seat guests and manage the seating chart
- Answer phone calls and take reservations
- Provide information about the restaurant, menu, and specials
- Take orders and process payments using Aloha POS system
- Ensure guest satisfaction by addressing any concerns or issues
- Maintain a clean and organized host/cashier station
Experience:
- Previous experience in customer service or a similar role is preferred
- Familiarity with phone etiquette and providing excellent guest services
- Knowledge of Aloha POS system is a plus
- Experience in a restaurant, food service, or hotel setting is beneficial
- Strong guest relations skills with the ability to effectively communicate and help guests
Please note that this job description is not exhaustive and additional duties may be assigned as needed.
Job Type: Part-time
Pay: $14.70 per hour
Expected hours: 20 – 30 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
Physical setting:
- Casual dining restaurant
- Fast casual restaurant
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
Weekly day range:
- Monday to Friday
- Weekends as needed
- Weekends only
Work Location: In person