About Us:
Kontota is a leading mobile dog grooming service dedicated to providing top-notch grooming experiences for pets in the comfort of their homes. We pride ourselves on delivering exceptional service and ensuring the well-being of our furry clients.
Position Overview:
We are seeking a highly organized and detail-oriented Operations Specialist to join our team in Kontota. The ideal candidate will be responsible for various operational tasks crucial to the smooth functioning of our mobile grooming service. From maintaining our grooming vans to assisting with administrative duties and ensuring inventory management, this role is pivotal in delivering excellence in service.
Responsibilities:
- Deep clean grooming vans to maintain cleanliness and hygiene standards.
- Train groomers on proper inventory care and handling procedures.
- Arrange for repairs of grooming vans, coordinating with mechanics and ensuring timely resolutions.
- Take grooming vans to Mercedes or other mechanics for servicing as needed.
- Change waste and water pumps in grooming vans to ensure operational efficiency.
- Coordinate add-on collections and supplies for grooming, such as shampoos, and ensure timely delivery.
- Arrange orders for shampoos and other grooming supplies, managing inventory levels effectively.
- Ensure grooming vans are adequately stocked with necessary supplies at all times.
- Manage laundry and towels used in grooming operations, including washing and restocking.
- Assist with administrative tasks, including responding to customer messages, checking rabies shot records, and addressing groomer inquiries.
- Coordinate sharpening of grooming tools and equipment.
- Check opening and closing videos/documentation to ensure adherence to operational procedures.
- Monitor inventory chat and respond promptly to queries and requests.
- Handle telephone calls from groomers, addressing their needs and concerns promptly.
- Some deliveries may be required, utilizing personal vehicle (full reimbursement for mileage provided).
- Shopping and purchasing items from Walmart and other vendors.
Requirements:
- Previous experience in operations management, inventory management, or a similar role preferred.
- Strong organizational skills with keen attention to detail.
- Ability to multitask and prioritize tasks effectively.
- Excellent communication and interpersonal skills.
- Proficient in using smartphones and basic computer applications.
- Valid driver's license and access to a personal vehicle.
- Willingness to travel for vehicle maintenance and deliveries.
- Ability to work independently and as part of a team.
- Passion for pets and dedication to delivering exceptional service.
Benefits:
- Competitive salary
- Opportunities for growth and advancement
- Mileage reimbursement for personal vehicle usage
- Joining a dynamic team passionate about pets and grooming
- 401k with employer match and health insurance
If you're ready to join a thriving mobile dog grooming service and play a crucial role in operations, apply now. We look forward to welcoming you to our team!
Job Type: Full-time
Pay: $17.00 - $22.66 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Retirement plan
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Weekends as needed
Application Question(s):
- What is your availability for days, evenings and weekends? Will this change in the near future?
- Where do you see yourself in 5 years?
- Describe a situation where you had competing priorities, many different people trying to get your attention and/or support and how you managed the chaos of that situation?
- When you start a project that has instructions, do you prefer to get started and figure it out as you go or read the instructions first? How does that usually go for you?
- Describe how you keep your spaces, life and time organized. What tools do you use regularly to help yourself stay organized?
- What strategies do you use to help others feel good in the moment and alleviate their stress?
- Do you have any driving violations such as speeding tickets or at fault accidents in the past 5 years? Please describe.
License/Certification:
- Driver's License (Required)
Shift availability:
Ability to Commute:
- Little Elm, TX 75068 (Required)
Ability to Relocate:
- Little Elm, TX 75068: Relocate before starting work (Required)
Work Location: In person