Ascend Disability is seeking an experienced Social Security Disability Case Manager to take the reins of a growing case load. This is a hybrid position with receptionist and admin responsibilities as well, with the potential to grow out of those responsibilities as one advances. As a young firm, we are looking for a superstar A-Player to help define this position and set the tone for future Case Managers.The Case manager is responsible for assisting clients throughout the Social Security Disability claims process, from filing the initial application to developing the record for hearing. While experience in this field is extremely helpful, we are also looking for more important qualities such as iron clad integrity, an unrelenting drive to obtain results, a deep desire to help others, a commitment to operational efficiency and excellence, and the ability to get things done consistently. The right candidate for this job will also show stability and poise under pressure when working with clients who are experiencing tremendous financial and medical hardship. This job is perfect for medical-legal professionals with a medical background and experience handling Social Security Disability claims.
This position also consists of tasks typically associated with that of a receptionist, including fielding phone calls and speaking with current and potential clients. In a receptionist capacity, you are an ambassador of love and a diplomat of congeniality. Your job is to answer all incoming calls with a friendly demeanor, not because you have to, but because you want to. If people describe you as affable, amiable, kind, sympathetic, or warm, this may be the job for you. Some people like to call this a “gatekeeper position,” but not at Ascend Disability. At our firm, you will not be one who controls and restricts access to our community. Rather, you will be the person who ushers the tired and weary in from a cold, harsh, winter night and gives them a friendly smile and a warm plate of food.
If you are tired of the corporate grind, this is an incredible opportunity to make a change and work for a small but growing law firm. By getting in on the ground level, you will be able to chart your own path, as we continue to grow and add more positions.You will have the chance to work in an environment where office politics, gossip, and laziness are not tolerated. Rest assured that—once you are part of our team—you will be surrounded by excellent, supportive people, and you will be given the opportunity to shine.
Our Firm
Ascend Disability is a young law firm planted as firmly as an ancient oak tree near the mighty Mississippi River in New Orleans—a city where the past and present cohabitate. We planted our roots here, and opened our doors with the hopes of growing with this amazing, resilient, beautiful city, filled with exceptional people. We are opening our main headquarters in Fort Worth, TX and are growing rapidly. Our reach extends to more and more people every day, as we constantly search for the tired, the needy, and the downtrodden. If you are amazing enough to become part of our team, you will have the opportunity to change lives every day, and to create opportunity for you and your family.
Job Duties (Non-Exclusive List)
- Act as the point of contact for clients.
- Educate clients on the application and appeals process.
- Keep clients updated on the status of their cases.
- Communicate with the Social Security Administration to facilitate the processing of disability claims.
- Send, receive, and follow up on paperwork sent to the Social Security Administration and clients.
- Obtain client medical records from medical providers and submit them to the Social Security Administration.
- Use our Case Management Software to perform all tasks and document all actions taken in a case.
- Remind clients that they are in great hands.
- Protect clients’ information as you would your own, maintaining the utmost level of privacy.
- Constantly seek to improve your position by creating efficiency and implementing new ideas.
- Wake up every day with the understanding that our organizational success and our client service starts with you.
Anti-Discrimination Policy (Cases in which we do not discriminate)
Ascend Disability Lawyers, LLC is an equal opportunity employer.We do not discriminate and will take all appropriate measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, creed, color, national origin, or sex.
Discrimination Policy (Cases in which we affirmatively discriminate)
However, there are some exceptions.We do discriminate against people who fit any of the following descriptive terms: arrogant, lazy, mean-spirited, hateful, rude, self-centered, condescending, inconsiderate, intolerant, greedy, or who otherwise would undermine our culture of teamwork, hard work, support, and operational excellence. While we value people of all shades of skin color, from pasty white, to sandy brown, to dark black, and every shade in between, we do tend to stay away from purple people. They unnerve us.
Job Type: Full-time
Pay: $19.00 - $25.00 per hour
Schedule:
Experience:
- Social Security Disability: 1 year (Required)
Work Location: In person