JOB DESCRIPTION:
The primary function of this position is responsible for providing high quality service for residents and administrative support for the facility. Responsible for providing secretarial, clerical and administrative support in order to ensure that resident’s services are provided in an effective and efficient manner. It involves a high level of professionalism, responsibility, ability to multi-task, work as a team player, attention to detail and ability to deal with the public.
SPECIFIC REQUIREMENTS:
- Must be able to read, write, speak, and understand the English language
- Receives and greets visitors to the facility
- Direct visitors to their proper destination
- Using a multi-line telephone, answers and appropriately routes all incoming calls on the facilities general line
- Performing normal functions such as typing, copying, calculating, record keeping and research, proofreading, filing, categorizing, organizing, minor cleaning, straightening, archiving, storage, meeting set-up, ordering, supplies, faxing, preparing, processing, picking up, and mail distribution
- Exercising confidentiality in the performance of job duties, including knowledge or personnel, legal, or other potential sensitive matters
- Typing proficiency (accuracy more important than speed)
- Superior grammatical and proofreading skills
- Must possess the ability to make independent decisions, follow instructions, and accept constructive criticism
- Must possess the ability to deal tactfully with personnel, residents, family members, visitors, healthcare professionals, government agencies, and the general public
- Must possess leadership ability and be able to plan, organize, develop, implement, and interpret the goals, objectives, policies, and procedures of the facility
- Must maintain the care and use of supplies, tools, equipment, etc.
- Must be willing to work harmoniously with other personnel, as well as be willing to treat residents with dignity and respect
- Must possess the ability to seek out new methods and strategies and be willing to incorporate them into existing principles
- Must be able to follow written and oral instructions
PHYSICAL REQUIREMENTS:
- Must be able to move intermittently throughout the work day
- Must be able to cope with the mental and emotional stress of the position
- Must possess sight and hearing senses so that the requirements of the position can be fully met
- Must function independently, have flexibility, personal integrity, and ability to work effectively with residents and personnel
- Must be in good general health and demonstrate emotional stability
- Must be able to relate to and work with the ill, disabled, elderly, emotionally upset, and at times, hostile people within the facility
- May be required to lift, push, pull, move equipment, supplies, etc. in excess of fifty (50) pounds
- Must be able to assist in the evacuation of residents
Job Type: Part-time
Pay: From $15.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 12 hour shift
- 8 hour shift
- Evening shift
- Night shift
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person