About us
At Inkling Storm Design, we understand the significance of your special occasions. Whether it’s a wedding, engagement, or any other milestone event, we believe that every moment is unique and deserves to be cherished forever. Our mission is to turn these fleeting moments into timeless memories that you can revisit and relive for years to come.
Job Title: Entry Level Customer Service Assistant
Location: Pittsburgh, PA
Description
As an Entry Level Customer Service Assistant, you will play a key role in providing exceptional customer service to our clients and supporting the operations of our company. This role is ideal for individuals who are enthusiastic, organized, and passionate about delivering outstanding experiences. Your primary responsibilities will include:
Responsibilities
- Assisting clients with inquiries, requests, and feedback via phone, email, and in-person interactions.
- Providing information about our services, packages, and pricing in a clear and professional manner.
- Assisting with order processing, including creating and updating client profiles, generating invoices, and managing payments.
- Coordinating with the event planning team to ensure client needs and preferences are accurately communicated and executed.
- Managing client databases and maintaining accurate records of interactions and transactions.
- Assisting with administrative tasks, such as filing, data entry, and organizing office supplies.
Requirements
- High school diploma or equivalent required; additional education or training in customer service or hospitality is a plus.
- Excellent communication and interpersonal skills, with the ability to build rapport with clients and colleagues.
- Strong organizational skills and attention to detail, with the ability to manage multiple tasks and prioritize effectively.
- Proficiency in Microsoft Office Suite and basic computer skills.
- Positive attitude, willingness to learn, and eagerness to contribute to the success of our team.
Benefits:
- Competitive salary based on experience
- Health insurance coverage
- Paid time off and holidays
- Professional development opportunities
Job Type: Full-time
Pay: $19.17 - $23.08 per hour
Work setting:
Work Location: In person