Serra Center is a community based non-profit corporation that has been serving adults with developmental disabilities for 49 years. Our mission is to provide dignity, respect and choice to persons with developmental disabilities.
The Program Supervisor is a full-time, exempt, management position that oversees a caseload of adult individuals with intellectual disabilities who live in their own home and receive services from the agency’s Independent Living Services (ILS) Program. The Program Supervisor works with each individual client, their family and support team to development an Individual Support Plan (ISP) focusing on activities of daily living; to live the best and most independent lifestyle of their choice. The Program Supervisor is responsible for the supervision, training and evaluation of Living Skills Instructors working directly with the clients on their caseload.
QUALIFICATIONS:
The qualified candidate will have prior supervisory and case management experience, preferably in a non-profit environment working with the developmentally disabled population. Knowledge of computers/technology is required – Excel, Word, Windows, Google Docs & GMail. Must possess proficient writing and math skills. Knowledge and experience of securing and managing public benefits is required. Ability to multi-task and meet deadlines is a must. Individual must possess initiative to work independently and work well with others in a team-oriented environment. A bachelor’s degree in a human services field, social work or psychology is preferred. Proven experience in lieu of education will be considered. Must obtain DOJ criminal clearance, pre-employment physical and TB test. Must have valid CA driver’s license, Social Security Card and proof of vehicle insurance.
EXAMPLES OF WORK DUTIES: (Any one position may not include all of the following, nor do all of the listed examples include all duties and responsibilities which may be required in this position).
1. Provide guidance, training, assistance and support to Instructors.
2. Keep Instructors motivated by acknowledging their efforts and success.
3. Assist with developing Instructor’s skills and knowledge.
4. Develop formats and documents to facilitate documentation.
5. Ensure that Instructor evaluations are completed.
6. Develop and maintain working relationships with all team members, including the people we serve, RCEB, family members, guardians, fiduciaries, day programs advocates, etc.
7. Observe client participant behaviors and consult with primary physicians, agencies and family/guardians regarding needed services; coordinate and schedule IDT meetings for each person. Ensure the protection of clients’ rights.
8. Assist in completing intake process, program interview, and program placement and consumer orientation for people new to the program. Assure that all paperwork is completed on a timely basis. Maintain and update files as needed.
9. Complete discharge papers, perform designated assessment procedures and act as a resource person for new placement process.
10. Coordinate service plans with other public and private agencies to maximize use of other community resources.
11. Provide individual/group training sessions for individuals served and/or Instructors.
12. Assure that training programs are developed and implemented as needed.
13. Evaluate program services/functions and encourage clients to participate in counseling, social, recreational, vocational, day and other activities identified in their support plan.
14. Take part in developing and implementing Individual Support Plans (ISP’s) for assigned participants and ensure program objectives are followed in compliance with State/Federal/local standards – Title 17 CA Health and Safety Code.
15. Facilitate staff meetings, In-Service training and attend required meetings.
16. Maintain participant records and prepare reports and correspondence. Assure that reliable/valid data is being collected and summarized appropriately.
17. Review progress notes, quarterly and semi-annual reports and daily activities to ensure compliance with all regulations.
18. Compile Special Incident Reports (SIR) and inform appropriate parties regarding mandated reporter incidents involving vocation, day, social, recreational, behavioral, personal living and community service programs.
19. Ensure a safe and therapeutic environment is maintained by developing and communicating procedures with participants, visitors, and staff.
20. Ensure standards of care are maintained and monitor participant’s mental and physical health to enable appropriate treatment/intervention/prevention of problems.
21. Coordinate, supervise and participate in the activities of a specialized program and maintain effective staffing patterns to ensure quality care.
22. Be aware of people in the community that take advantage of the people we serve by continually providing community awareness training, working with the police when necessary, intervention in crisis, organize special staffing to develop appropriate means for interventions.
23. Carry agency cellular phone and serve 24-7 emergency On-Call rotation every 4th week.
24. Perform other related duties and assignments as required.
WHAT WE OFFER:
Competitive salary and mileage reimbursement
Flexible, full-time, exempt schedules
Full-time benefits: PPO or HMO Medical, Dental, Vision, Pension Plan
(employer/employee funded), Employee Assistance Program (EAP),
Paid Leave – Vacation, Sick and Holidays
A friendly, professional and casual environment
You can make a difference today! JOIN OUR TEAM!
Job Type: Full-time
Pay: From $32.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Life insurance
- Paid orientation
- Paid time off
- Professional development assistance
- Retirement plan
- Vision insurance
Schedule:
Application Question(s):
- Willingness to serve on-call 24-7 for one week each month?
- Do you have a reliable vehicle and CA Driver's License?
- Do you have any travel restrictions?
Experience:
- Supervising: 1 year (Preferred)
Ability to Commute:
Willingness to travel:
Work Location: In person