Job Description
We are looking for a highly motivated, detail oriented individual with the ability to multi-task while providing excellent customer service in person and over the phone. The ideal candidate will have customer service experience with adaptability and be comfortable in a fast paced environment. This position will be a central position in our Jewelry Loan department. Our mission is to provide the best pawnbroking experience to everyone who connects with us and we are looking for a new team member who can demonstrate that statement. Working for American Jewelry and Loan is an excellent opportunity for growth, to have FUN at work and expand your knowledge in the pawnbroking industry!
Duties include:
- Jewelry evaluation
- Loan processing
- Data entry
- Cash transactions
- Friendly customer support - in person and over the phone
- Light cleaning
Requirements
- Must have general computer skills
- High School Diploma or equivalent
- Must be authorized to work in U.S.
- Organized, with attention to detail
- Ability to work with minimum supervision
- Ability to multitask and be detail oriented
- Customer service experience a plus, but not required – ability to SMILE is a good start
- Basic math is needed - such as addition, subtraction, etc
- Ability and willingness to learn jewelry evaluation
- Resume must show a stable work experience
- Willing to undergo background check
- Bilingual
We offer
Medical, Dental, Vision, FSA, 401K
Work Remotely
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Shift:
Weekly day range:
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Required)
- Sales Experience: 1 year (Required)
Work Location: In person