20 Best Operations Supervisor jobs in Scottsdale, AZ (Hiring Now!)

Manager, Claims Operations - Auto Non-Injury Complex (Phoenix)
USAA —Phoenix, AZ
Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. You will develop engaged employees through regular coaching…
Digital Marketing and Operations Manager
IFlex Stretch Studios —Scottsdale, AZ
Have *3+ years of **implementing* *marketing campaigns* with activities including social media plan implementation and KPI measurement, email marketing copy,…
$60,000 - $70,000 a year
Quick Apply
1d
Business Operations & Compliance Manager
DebtNext Software —Phoenix, AZ
As the Business Operations Manager, you will play a crucial role in overseeing and optimizing our business processes to ensure efficiency and compliance within…
From $90,000 a year
Quick Apply
2d
Salon Assistant Operations Manager
Luxe Salon & Spa Group, LLC / Verde Salon Chandler location —Gilbert, AZ
As a Salon Assistant Operations Manager, you will play a crucial role in supporting the daily operations of the salons and ensuring an exceptional experience…
$18 - $35 an hour
Quick Apply
2d
General Manager/Director of Operations
Dirtbags Bar Phoenix —Phoenix, AZ
Supervise all front-of-house staff; ensure all staff follows all established policies and procedures; ensure proper cash handling procedures are followed;…
$80,000 - $150,000 a year
Quick Apply
5d
Clinical Operations Supervisor Chandler- Optum AZ
Optum —Scottsdale, AZ
Reporting to the Associate Director of Operations for the East region, this leader will manage to clinic budgets for finance, staffing, quality performance,…
Estimated: $57.2K - $72.4K a year
Operations Supervisor
LOGISTICS INSIGHT CORP. —Mesa, AZ
LINC's experienced management team, with its state-of-the-art technology, provides customized logistics solutions to its customers resulting in proven…
Estimated: $59.8K - $75.8K a year
8d
Maintenance Operations Supervisor
Marriott Vacations Worldwide —Phoenix, AZ
Respond and attend to owner/guest repair requests. Install, maintain, perform preventative maintenance on, and recommend replacement of tools, appliances, and…
Estimated: $57.8K - $73.2K a year
9d
Operations/Branch Manager
Mister Sparky of Mid America —Phoenix, AZ
This includes a deep understanding of electrical systems, codes, and regulations, as well as the ability to troubleshoot and solve complex technical problems.
$125,000 a year
Quick Apply
3d
Maintenance Operations Specialist Supervisor
Maricopa Community Colleges —Phoenix, AZ
Possession of a valid State of Arizona Class D driver's license is required; must meet minimum standards regarding driving. Sight-On-Site Eye Care Services.
$26.04 - $33.85 an hour
Corporate Operations Manager
Revel Communities, LLC —Scottsdale, AZ
Periodically attend monthly financial calls on an as needed basis. Broad functional experience in areas of strategic planning, business acumen, budgets, revenue…
$100,000 - $110,000 a year
1d
Billing Operations and Collections Manager
Nextiva —Scottsdale, AZ
Analyze credit risk; determine credit worthiness of potential customers & current customers seeking increases, approving credit limits.
Estimated: $79.9K - $101K a year
Quick Apply
Operations Manager
Nellis Auction Arizona LLC —Phoenix, AZ
The Operations Manager will successfully lead the warehouse operations and team. They will oversee daily, weekly and monthly operations as well as provide…
Estimated: $63K - $79.7K a year
Quick Apply
3d
Branch Operations Supervisor - Phoenix
Indie Campers —Phoenix, AZ
You're eligible to work in the US, have a valid driver's license and feel confident enough to drive a campervan (mandatory);
Estimated: $50.4K - $63.8K a year
Quick Apply
Municipal Operations Manager
Brown and Caldwell —Phoenix, AZ
Ability to see market drivers that intersect with innovative solutions to creatively grow our core and key clients. Click here to see our full list of benefits.
$157,000 - $214,000 a year
Quick Apply
Security Operations Center (SOC) Supervisor
Crisis24 —Phoenix, AZ
Bachelor’s degree in a related field is required. Master’s degree in a related field is preferred. Procedural Updates - The Team Leader must review Operator…
$32 - $35 an hour
Quick Apply
8d
Operations Analytics Supervisor
Upgrade —Phoenix, AZ
Bachelor's degree in data analytics, mathematics, statistics, computer science or related field or equivalent experience.
Estimated: $83.8K - $106K a year
Quick Apply
Manager, Claims Operations - Auto Non-Injury Express (Phoenix)
USAA —Phoenix, AZ
Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role. Be responsible for ongoing coaching and driving awareness so…
$99,160 - $178,480 a year
2d
Community Operations Manager - Scottsdale
CCMC —Scottsdale, AZ
CAM license required upon hire in Florida and Georgia (within 90 days of hire in all other states). Bachelor’s degree, designations, or certifications in a…
Estimated: $62.3K - $78.8K a year
Supply Chain Operations Supervisor
Donor Network of Arizona (DNA) —Tempe, AZ
In coordination with the Procurement and Supply Chain Operations Manager, the supervisor of supply chain operations and clinical management will ensure…
$55,311 - $69,139 a year

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Manager, Claims Operations - Auto Non-Injury Complex (Phoenix)

USAA - Phoenix, AZ

Apply Now

Job Details

Benefits

Continuing education credits
Health insurance
Dental insurance
Paid time off
Adoption assistance
Vision insurance
Life insurance

Qualifications

Management
Customer service
Military
Supervising experience
Bachelor's degree
Leadership
2 years

Full Job Description

Why USAA? Let’s do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

The Opportunity
We are seeking a dedicated Manager, Claims Operations to lead a team of Auto Adjusters. This team will handle complex level auto non-injury and total loss claims.

In this role you will lead auto claims operations member service employees who are responsible for serving our members, and providing appropriate solutions as they investigate, evaluate and negotiate the claim. You will develop engaged employees through regular coaching and feedback to deliver business results. Implement process improvements, provide feedback on the process and lead organizational process changes. Drive execution of operational risk management, regulatory compliance training, policies and, procedures.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position is based in Phoenix, AZ. Relocation assistance is not available for this position.

What you'll do:
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
Inspect and review quality of claim files and provide feedback to employees as appropriate.
Provide coaching and awareness so employees understand how their work and contributions support the overall claims and Enterprise strategies.
Proactively find opportunities to improve operational effectiveness, member experiences and processes providing feedback to internal partners
Create conditions for success removes obstacles, lead and champion change.
Achieve optimal productivity through handling workload volumes, staffing, training needs, and identifying and implementing appropriate solutions.
Responsible for ongoing monitoring of work to ensure consistent execution of processes and adherence to guidelines and frameworks.
Handle escalations and make appropriate decisions based on the policy.
Facilitate and guide employees through skill identification and developing for career progression, support projects by serving as a subject matter expert.
Hire, develop, and coach claims employees for results delivery.
Consistently coach employees on claims handling and finds opportunities to improve overall process and engagement.

What you have:
Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
6 years of progressive customer service, operational, military or leadership experience to include a minimum of 2 years of claims handling experience required with demonstrated proficiency.
2 years of direct team lead, supervisory or management experience.
Experience using and interpreting data to make decisions.
Demonstrated leadership, initiative, customer service and/or claims handling skills.
Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role.

What sets you apart:
Current experience as a Claims Manager/Supervisor
2+ years experience handling Auto total loss claims
2+ years handling complex non-Injury auto coverage and liability issues
2+ years physical damage claims experience
Strong experience coaching and developing claims adjusters to meet organizational and development goals
US military experience through military service or a military spouse/domestic partner

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer:
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $99,160 - $178,480.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Apply Now

Operations Supervisor jobs in Scottsdale, AZ

Manager, Claims Operations - Auto Non-Injury Complex (Phoenix)

Digital Marketing and Operations Manager

Business Operations & Compliance Manager

Salon Assistant Operations Manager

General Manager/Director of Operations

Clinical Operations Supervisor Chandler- Optum AZ

Operations Supervisor

Maintenance Operations Supervisor

Operations/Branch Manager

Maintenance Operations Specialist Supervisor

Corporate Operations Manager

Billing Operations and Collections Manager

Operations Manager

Branch Operations Supervisor - Phoenix

Municipal Operations Manager

Security Operations Center (SOC) Supervisor

Operations Analytics Supervisor

Manager, Claims Operations - Auto Non-Injury Express (Phoenix)

Community Operations Manager - Scottsdale

Supply Chain Operations Supervisor

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