Skin Laundry is revolutionizing the way people of all skin types care for their skin by making cutting-edge laser technology safe, effective, and affordable. Our team of highly trained medical professionals is committed to helping you achieve your most beautiful skin with certified healthcare professionals that are highly trained on skin methods and overseen by a team of Medical Advisers.
Skin Laundry is growing and experiencing success in developing products, opening new locations and creating the ultimate experience for our clients! Our goal is to help everyone feel beautiful in their own skin. We do this by offering treatments that provide real results with no downtime. If you are eager to join an innovative company, want to be a valuable part of a team and brand innovating beauty and skincare, we want to hear from you!
Job Title: Product Manager
Salary: $90,000 – 120,000
Department: Product
Reports To: Principal Product Manager
Location: REMOTE
As a Product Manager at Skin Laundry, you will:
Drive the development and advancement of Skin Laundry’s tech stack. You will oversee the lifecycle of tech solutions, working in close collaboration with the business stakeholders, Engineers, Product Design, and QA teams. The ideal candidate is a strategic and critical thinker with a demonstrated project management skillset paired with belief in continuous improvement. In this role, you will design and lead product decisions and delivery, monitor performance, and make recommendations for well-informed decisions, pivots, and iterations as opportunities are identified and prioritized. You are a kind, curious, and driven individual with a hunger to make a difference and passion for skin health.
To do this, expectations include:
- Act as the product person accountable for the end-to-end product development lifecycle. This starts with deeply understanding the problem space, to solution definition and scoping, to requirement documentation, to testing, to launches, and ending with monitoring impact and analyzing data.
- Influence and steer decisions related to Product Strategy. This includes advocating for focus on the right parts of the product with our team and communicating the impact and opportunity to stakeholders and leaders.
- Evangelize product process and mindset – planning, discovery, quality assurance, feedback loops, iterating, and data-informed decision making.
- Act as the voice of the customer, ensuring their needs and pain points are understood and addressed in product and feature offerings.
Expected Skills and Competencies
- An unrelenting growth mindset, with a proven ability to rapidly teach yourself and others new things
- Situational adaptability, finding clarity in ambiguity always bringing focus back to strategy and prioritization
- Experience leading a technical squad of Engineering, Design, and QA members, driving Scrum/Kanban processes and Agile best practices
- The ability and desire to own relationships with leadership, stakeholders, vendors, contractors, subject matter experts, and other collaborators.
- Well-grounded in financial and operating frameworks with experience crafting and implementing simple, functional operating processes and understanding key metrics and business drivers in a growing company
Key Responsibilities Include
- Product Performance and Improvement:
- Partner cross-functionally with senior leads to deliver business goals and objectives
- Identify areas for product improvement and work with relevant teams to implement enhancements to maintain up to date roadmap.
- Monitor product performance through key metrics and customer feedback.
- Product Lifecycle and Development:
- Lead or be part of discovery phase to identify problems and propose solutions comprising domain, technology, and process knowledge.
- Oversee the product development process, ensuring projects are completed on time, within scope, and on budget.
- Create and maintain detailed product specifications, requirements documents, and user stories.
- Field Communication and Support
- Conduct market research and competitive analysis to identify trends, customer needs, and opportunities for innovation and iteration.
- Communicate product and feature launches in partnership with Operations and field lead teams, focusing on the why pointing back to strategy.
- Collaborate with QA, Operations, and IT to help troubleshoot any issues reported.
Qualifications:
- Bachelor’s degree in Business, Marketing, Computer Science, or a related technical field (Medical, Finance, Operations, etc.)
- 1-3 years of experience in product management and software development, and/or equivalent practical experience
- Well versed in Agile and SCRUM methodologies and principles
- Experience with external vendor relationships and integrations to support business needs
- Proven track record working cross-functionally with multi-disciplinary teams
- Strong analytical skills with the ability to translate data into actionable insights
- Excellent project management skills and attention to detail
- Exceptional communication and interpersonal skills
- Passion for skincare, aesthetics, and innovation
What we’re looking for:
- Detail oriented: Creates environment of quality excellence through soliciting regular feedback.
- Hunger to build: Willing to roll up sleeves, do foundational work, bring lessons learned and explore new approaches
- Comfortable with ambiguity: Able to methodically work through complex problems, set priorities and execute commitments.
- Cross functional collaborator: Plans well, prioritizes alignment, listens, and asks great questions (up, down and around)
- Continuous learner: Passionate about your craft and delights in generating the right debates.
- Start-up speed and mentality: Flexible and can appreciate the unexpected without judgment, works/thinks at breakneck speed.
- Has humor and humanity: is self-aware, empathetic, can be vulnerable, builds real relationships, willing to laugh at self.
- Industry: Beauty, fashion, health & wellness, a plus
Ways we give back to you:
We are committed to your growth
You are our priority. Skin Laundry has a team of individuals who are responsible for building out a roadmap that makes your success and development guaranteed - as long as you are willing to put in the work.
Work/Life Harmony
We believe that all our team members should be cared for as a HUMAN first and foremost. We have an extensive Holiday Policy and are working relentlessly to release new initiatives that support your mental health in and out of work.
You will be led, not managed
The days of being managed are over. We believe that success comes from working alongside a People Leader who is there to support and uplift - not criticize and over-look.
Speak Up Culture
Let’s face it - suffering in silence should no longer be the norm. At Skin Laundry your voice is not only heard, but VITAL to the health of the organization. You have a safe space to speak up, give feedback, and share your needs.
We don’t hire jerks
It’s as simple as that. We are a group of humble, kind, and self-aware individuals - there is no room for bullying, gossip, racism, or any other kind of discrimination or intolerance here.
Employee Benefits & Perks:
- Skin Laundry Complimentary Employee Treatment & Product Discount Program
- Flexible Time Off Policy
- Parental Leave
- Health insurance - Medical, Dental, and Vision insurance options
- 401k
- Flexible Spending Accounts (FSA) - Health Care and Dependent Care
- Voluntary Term Life insurance for employee, spouse, and child(ren)
- Employee Assistance Program (EAP)
- Voluntary Accidental Death & Dismemberment (AD&D)
- Voluntary Commuter Benefits
- Voluntary Legal Benefits
- Voluntary Group Accident insurance
- Voluntary Critical Illness insurance
- Voluntary Hospital Indemnity insurance
- ADP LifeMart - discounted products, services, and experiences
- Calm App Subscription
Skin Laundry Company Culture Highlights
- Skin Laundry is ranked in the top 5% of companies for Team Score on Comparably.
- Skin Laundry is ranked in the top 5% of companies for Leadership on Comparably.
- Sales Department is ranked in the top 5% of companies for CEO Rating on Comparably.
- Sales Department is ranked in the top 5% of companies for Executive Team Score on Comparably.
Check us out on Comparably: https://www.comparably.com/companies/skin-laundry
Equal Opportunity Employer:
At Skin Laundry, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Skin Laundry believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Accommodation Assistance:
Skin Laundry is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact PeopleTeam@SkinLaundry.com
Employment Agencies:
Skin Laundry will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Skin Laundry, including unsolicited resumes sent to a Skin Laundry mailing address, fax machine or email address, directly to Skin Laundry employees, or to Skin Laundry’s resume database will be considered Skin Laundry property. Skin Laundry will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Skin Laundry will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees.
Skin Laundry Company Culture Highlights
- Skin Laundry is ranked in the top 5% of companies for Team Score on Comparably.
- Skin Laundry is ranked in the top 5% of companies for Leadership on Comparably.
- Sales Department is ranked in the top 5% of companies for CEO Rating on Comparably.
- Sales Department is ranked in the top 5% of companies for Executive Team Score on Comparably.
Check us out on Comparably: https://www.comparably.com/companies/skin-laundry
Equal Opportunity Employer:
At Skin Laundry, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Skin Laundry believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
Accommodation Assistance:
Skin Laundry is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact PeopleTeam@SkinLaundry.com
Employment Agencies:
Skin Laundry will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Skin Laundry, including unsolicited resumes sent to a Skin Laundry mailing address, fax machine or email address, directly to Skin Laundry employees, or to Skin Laundry’s resume database will be considered Skin Laundry property. Skin Laundry will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Skin Laundry will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees.
