20 Best technical support representative jobs (Hiring Now!)

Outside Sales Representative - VA, MD & DE
Neenah Foundry Company —Wisconsin
Licenses/Certifications – Current state issued driver’s license with clean driving record. The contractor will not discharge or in any other manner discriminate…
Estimated: $69.3K - $87.7K a year
Inside Sales Representative
Woodex Bearing Company —Georgetown, ME
The ability to relay technical information to both technical and non-technical customers. High School Diploma with two or more years of inside sales in a…
$55,000 - $65,000 a year
Quick Apply
Commercial Lines Insurance- Customer Service Representative
Glenwood Insurance —Glenwood Springs, CO
A valid P&C Insurance License or the ability to obtain one within 45 days of hire (required). Perform general insurance tasks such as auto ID cards,…
$20.00 - $24.75 an hour
Quick Apply
Technical Support Representative
Craftable —Farmers Branch, TX
Develop a thorough understanding of our company’s technical platforms. Act as the technical liaison between internal teams and customers.
$50,000 a year
Quick Apply
5h
On-Site Intuit Customer Service Representative
Foundever —Wise, VA
All our calls are inbound calls only - no cold calling. Foundever is committed to selecting, developing, and rewarding the best person for the job based on the…
$15 an hour
Inside Sales Rep - Texas First Rentals
Texas First Rentals- Inside Sales Representative —Willow Park, TX
This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. Prepare sales or other contracts.
Estimated: $50.5K - $63.9K a year
Quick Apply
6d
Customer Service Representative
Zatkoff Seals & Packings —Maumee, OH
Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services.
Estimated: $37.7K - $47.8K a year
Quick Apply
Customer Service Representative
Vertical Supply Group / Sterling Rope —Biddeford, ME
The Customer Service Representative provides support to dealers, reps, and the Sales department by handling inbound calls, helping to resolve customer or dealer…
From $22 an hour
Quick Apply
User Support Representative
Williams & Connolly LLP —Washington, DC
The User Support Representative (Help Desk) will respond to incoming telephone calls, e-mails and in-person requests.
$75,000 - $85,000 a year
Quick Apply
1d
Technical Customer Support
Rev-A-Shelf —Louisville, KY
Receives calls from distributors, OEM’s and consumers. Check emails, answer questions, and print orders. Physical Demands: *While performing the duties of this…
From $18 an hour
Quick Apply
4h
IT Support Specialist
Grocery Supply Company —Sulphur Springs, TX
Maintenance, cleaning and upkeep of all servers and IT hardware, installing and upgrading rack-mounted equipment, network cabling, server room, IT storage room…
Estimated: $40.9K - $51.7K a year
Quick Apply
7d
Inside Sales Representative
Millennium Power Services —Fairfield, ME
Previous experience in the engineering field is strongly desired. Developing knowledge and training in field-related new products. 1+ year of ERP experience.
Estimated: $45.5K - $57.6K a year
Quick Apply
Sales Representative
NETGAIN TECHNOLOGIES LLC —Cincinnati, OH
Engage in marketing and social media initiatives to enhance brand visibility and reach, including optimizing your social media profiles according to NetGain’s…
$50,000 - $65,000 a year
Quick Apply
11d
Account Executive | Recurring Monthly Revenue
Fortis Fire & Safety Inc —Boynton Beach, FL
Collaborate closely with internal teams, including customer support, technical services, and finance, to ensure seamless delivery of fire safety services and…
$50,000 a year
Quick Apply
Customer Service Representative
Valco Melton —West Chester, OH
Provide first point of contact support to incoming calls/emails/requests from customers. Certification in Export Management or related field is a plus.
Estimated: $44.2K - $56K a year
Quick Apply
Technical Support Representative
Inspiro Relia US, Inc. —Coeur d'Alene, ID
We provide boundless opportunities for growth, so you can own your success! Inspiro’s US-based Customer Service champions create seamless interactions with…
$16.28 - $18.28 an hour
Quick Apply
14d
Sales Engineer / Technical Sales Representative
Terra Universal Inc —Fullerton, CA
You will develop and manage relationships with Terra's clients and prospects, be responsible for achieving individual and team sales goals, follow-up on orders,…
$65,000 - $110,000 a year
Quick Apply
Customer Support Representative Associate
JLG Equipment Services Inc —Rock Hill, SC
Provide best in class customer service by supplying immediate, consistent and accurate responses to customer inquiries of technical products and systems while…
Estimated: $34.2K - $43.4K a year
19h
Technical Sales Representative (Massachusetts)
HunterLab, Inc. —Massachusetts
This position qualifies leads through the Customer Relationship Management (CRM) system, creates contracts, manages on-site training, and provides on-going…
Estimated: $86K - $109K a year
Quick Apply
6d
Support Planner
Microsoft —United States
OR Bachelor's Degree in Computer Science, Information Technology, Business, Social Science, Marketing, Communications, or related field AND 5+ years technical…
$103,800 - $200,300 a year
12d

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Outside Sales Representative - VA, MD & DE

Neenah Foundry Company - Wisconsin

Apply Now

Job Details

Full-time Estimated: $69.3K - $87.7K a year

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Sales
Computer literacy
Microsoft Office
Analysis skills
Driver's License
Bachelor's degree
Product management
Organizational skills
Sales strategy
Computer skills
Business
2 years
Communication skills
Technical sales

Full Job Description

NEI Infrastructure Technical Sales Representatives (ITSR) work closely with engineers, designers, landscape architects, contractors, agencies, and government officials to support solution and specification development, provide technical assistance, and apply problem-solving skills in order to maximize NEI product sales. Under the direction of the Regional Sales Director (RSD) and/or District Sales Manager (DSM), the ITSR promotes and sells NEI’s products to both existing and new customers and distributors in an assigned geographic territory. While in consultation with the RSD/DSM, Inside Sales, Product Engineering, and Product Management, works with a moderate level of autonomy to achieve sales goals and customer responsiveness.

Essential Functions

Job duties may change over time and additional job functions may become essential. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work as a collaborative member of the NEI Infrastructure team to sell company products.
Conduct in-person and virtual professional sales presentations and obtain favorable specifications for our products.
Utilize Salesforce and other tools to manage prospects, issue quotes, and communicate with broader team.
Develop and implement sales plans and programs to ensure the profitable growth and expansion of NEI Infrastructure products.
Develop a plan of continuing assessment for pricing, distribution, market, customer, and competitor information to keep abreast of new opportunities for NEI Infrastructure.
Recommend development of new products/services and plans for increased market penetration based on market research.
Obtain market intelligence, analyze and develop recommendations for changes, and communicate through proper channels.
Develop a detailed understanding of the sales territory customer base which includes Municipalities, Contractors, Engineers, Supply Houses, Distributors, OEM and competitors which will be used in sales planning, forecasting, and market analysis reports.
Provide a weekly call report and discuss current activity in weekly conference calls.
Investigate customer complaints and claims through on-site visits and work with NEI team to determine cause and develop resolution.
Provide assistance to Credit and Collections Manager as necessary to resolve account receivable issues.
Actively participate in industry-related associations as required in order to develop and maintain key networking and business relationships.

Skills & Expected Areas of Competence (KSAs)

Excellent verbal and written communication skills:
- Demonstrated ability to be an effective communicator with logical, organized and tactical verbal, written, listening and presentation skills. Outstanding interpersonal skills.
Team Oriented:
- Demonstrated ability to work as a team, influencing others through strong organizational skills and handle an increasing level of responsibilities.
Self-motivated/Self-discipline:
- Demonstrated ability to create clear action plans and act with an inner drive to meet and exceed goals and sales plans.
Consultative Selling:
- Demonstrated ability to build and maintain relationships paired with strong analytical skills, and is able to assist in identifying and providing solutions to complex customer issues.
Strong business acumen:
- Demonstrated ability to develop sales strategies and implement business plans.
Computer Literacy:
- Demonstrated proficiency in basic Microsoft Office software (Word, Excel, Outlook and PowerPoint) and use of a CRM tool (Salesforce).
Civil Infrastructure Construction Acumen (Preferred):
- Demonstrated ability to read and interpret civil design drawings, engineering production drawings, and project plans to recommend solutions and create material take-offs.

This position description is intended to cover the most significant, ongoing job functions and competency areas. Successful performance in the role will require performing satisfactorily other duties as assigned.

Education and Experience Requirements

Bachelor’s degree in Business or Civil/Mechanical/Environmental Engineering, or equivalent combination of education and experience.
2-4 years of successful face-to-face sales to customers experience required.

Licenses/Certifications – Current state issued driver’s license with clean driving record.

Physical Requirements

Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

The worker must be able to access, analyze and otherwise work with, enter information stored in or obtained through the company's computer system, and to communicate effectively with co-workers and third parties who have business dealings with the company's Human Resources operations.

Travel Requirements

Up to 80% throughout sales region. Overnight travel is minimal in this territory but may be required for weekend trade shows or internal meetings.

Candidates for positions with NEI, Neenah Foundry Company and its subsidiaries must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. All offers of employment will be conditioned upon successful completion of a post-offer, pre-hire background check and drug screen. Visa sponsorship is not available for this position.

NEI, including Neenah Foundry Company and its subsidiaries is an equal opportunity employer and applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, veteran status, disability status or national origin.

#SPMO

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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