20 Best jobs in Smithfield, RI (Hiring Now!)

Call Center Representative (remote) - Providence, RI
AAA Northeast —Providence, RI
Receives incoming calls from prospective and current members requesting road service; processes requests and gathers required information in order to provide…
$18.50 - $19.50 an hour
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4d
Nurse Practitioner
North Smtihfield Urgent Care —North Smithfield, RI
Current state license or eligibility for licensure as a Nurse Practitioner. Urgent Care Experience and current RI license in good standing are a must.
From $60 an hour
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Project Manager / Must have experience as an Architect
CME Architects —Plainville, MA
Draw detailed scaled plans based on field measurements, preliminary concepts, sketches, engineering calculations, and client input.
$65,000 - $78,000 a year
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Post-Doctoral Fellowships in Clinical Psychology
Providence Behavioral Health Associates, Inc. —Providence, RI
In addition, he/she would participate in biweekly staff meetings and receive weekly of individual and group supervision weekly from licensed psychologists in…
$48,000 - $55,000 a year
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Member Sales and Service Call Center Representative (remote) - Rhode Island
AAA Northeast —Providence, RI
Promote AAA Digital Membership experience, assists members with navigating AAA Website and Mobile app. You have applied to a work from home position, and as…
$18.75 an hour
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1d
Director of Manufacturing Operations
Jane Addams Resource Corporation —Providence, RI
Supervises and develop technical training instructors and job developer; provide technical support and industry expertise. Models safety on the shop floor.
$65,000 - $75,000 a year
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Inside Sales Representative
Everett J Prescott Inc —Lincoln, RI
Answering phones and waiting on customers at the counter. Supporting Outside Salesmen by entering orders and accessing customer and product information when…
Estimated: $51.6K - $65.4K a year
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Fire Alarm Technician
Sonitrol / Alarm New England —Rhode Island
A valid Fire Alarm Journeyman license in Rhode Island is a prerequisite for this position. We are currently in search of an experienced, *licensed*, and…
Estimated: $64.8K - $82.1K a year
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11d
Part-Time Store Associate/Cashier/Stocker
ALDI —Johnston, RI
Store Associate & Cashier: Comply with state and local requirements for handling and selling alcoholic beverages• Store Associate & Stocker: Ability to operate…
$18 an hour
Artisan Bread Shaper
Seven Stars Bakery —Providence, RI
Must have a practical knowledge of bread production including shaping, proofing and laminating. The ideal candidate possesses at least one year of bakery…
$15 an hour
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Clinician
Spectrum Health Systems, Inc. —Millbury, MA
Minimum of Master’s degree required (in clinical psychology, education-counseling, medicine, psychology, psychiatric nursing, rehabilitative counseling, social…
$65,000 - $88,100 a year
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Quality Technician-Plating
Greystone —North Providence, RI
Perform incoming inspections for products processed outside, such as heat treat and plating. Maintains calibration system for production/quality control…
Estimated: $35.9K - $45.5K a year
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Fire Alarm Technician
Fire Equipment Inc —Smithfield, RI
Job duties include conducting service calls, systems testing and inspections to the prescribed standards, performing on-site emergency troubleshooting and…
Estimated: $53.8K - $68.1K a year
Behavior Technician
Meaningful Outcomes —Woonsocket, RI
Current driver’s license and valid vehicle registration and insurance. Must possess a driver's license with reliable transportation and auto insurance.*.
From $16.50 an hour
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9d
Preschool Teacher
Primrose School of Franklin —Franklin, MA
Opportunities to enroll in free courses to advance towards Lead Teacher or Director certification. Communicate effectively with parents regarding their child's…
$18 - $23 an hour
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Psychologist - PhD, PsyD
RICBT, Inc —Lincoln, RI
Doctoral degree, PhD or PsyD, in clinical psychology from an APA-approved graduate school. RICBT is a genuinely multidisciplinary mental health, psychotherapy,…
$88,000 - $157,300 a year
Quick Apply
Personal Injury Paralegal
Law Offices of Ronald J Resmini, Accident & Injury Attorneys, Ltd. —Providence, RI
Perform data entry tasks accurately and efficiently. Interview clients to gather case-related information and maintain communication throughout the case.
$40,000 - $65,000 a year
Quick Apply
$10k Bonus - Director Partial Hospitalization Program (PHP) - LMHC/LICSW
Arbour Counseling Services —Franklin, MA
This Director will promote the development of the program through marketing & cultivating relationships with other providers, local & state agencies, and…
Up to $90,000 a year
Quick Apply
9d
HOSPICE RN Case Manager - Natick/Framingham Area
SALMON Home Care —Milford, MA
Experience: Minimum 1 year clinical experience. We want you to feel seen, heard, valued and cared for, which is why we offer competitive wages, tuition…
Estimated: $84.6K - $107K a year
Facilities & Engineering Manager
Cooley Group —Pawtucket, RI
The Facilities & Engineering Manager will also provide maintenance and electrical engineering support for production machinery, equipment, and physical plant.
Estimated: $113K - $143K a year
Quick Apply

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Call Center Representative (remote) - Providence, RI

AAA Northeast - Providence, RI

Quick Apply

Job Details

Full-time $18.50 - $19.50 an hour 4 days ago

Benefits

Work from home

Qualifications

Bilingual
Customer service
English
High school diploma or GED
Computer skills
Communication skills

Full Job Description

Eligible applicants must live within the AAA Northeast footprint to be considered for work from home opportunities. This includes RI, MA, CT, NY & NJ. You have applied to a work from home position, and as such, you will be required to meet specific work from home requirements to support the business needs of AAA. This includes high speed internet access with minimum internet speed requirements.

Available shifts: 1st & 2nd shift. Schedules range between 8:00am-10:30pm. Must be available to work at least one weekend shift.

Are you interested in joining a team that is continuously innovating to create the best experiences for members? Would you like to work for a company that has been rated a top employer and best place to work across the Northeast year over year? Do you want to be part of a company that is committed to giving back to the community?

At AAA Northeast, as we continue to grow, our mission remains the same: helping and serving is a way of life. It’s why we’ve earned the trust of millions, and why AAA Northeast has remained a resilient and reliable brand for over a century.

Receives incoming calls from prospective and current members requesting road service; processes requests and gathers required information in order to provide timely service; answers members' questions and provides detailed information regarding AAA road service products and services; provides Five Diamond Customer service to encourage member retention, renewal, and new membership sales.

What you will do:

For bilingual roles, all responsibilities must be able to be completed in both English and target language. Takes road service calls while being mindful of members’ emotional and physical wellbeing (e.g., safety, calming down an angry member, providing reassurance to an anxious member, etc.). Gathers information regarding road service calls, including verification of membership number, name, telephone number, e-mail, vehicle description and location, and nature of vehicular problem. Utilizes department software, such as Sales Force, D3, MemberzPlus, etc. to ensure efficient dispatch, prioritize calls for safety issues, and research membership status. Takes required action to help member determine exact location of disabled vehicle or meeting place (i.e., asking probing questions and referring to maps or other materials.). Adheres to department standards for after call work, talk time, and staffed time.
Provides information to members on road service policies and procedures. Explains the benefits of AAA membership and sells memberships. Ensures that members are aware of costs associated with all services provided. When appropriate, advises the member of other AAA products and services, such as mobile battery replacement, Premier and PLUS Memberships, car rentals, and hotel reservations.
Determines appropriate course of action for each call received, consulting with supervisors for members with special circumstances; attempts to accommodate members in "borderline" situations, including membership verification and new member’s applications; refers non-AAANE Club members to appropriate Club for service.
Tracks estimated time of arrivals (ETAs) and acts to resolve long-standing service calls; acts as interface between Dispatch and members to enhance customer service.
Responds to a wide variety of member inquiries (often unrelated to Emergency Road Service), referring members to other departments to ensure customer satisfaction.

Salary range: $18.50-19.50 per hour

Education
High School Diploma or GED Required

Experience

Customer Service experience Required or Call Center experience Preferred

Licenses and Certifications

If for a bilingual job, must satisfactorily pass a translation assessment (from English to the target language and from the target language to English) during pre-hire screening, in accordance with policy Required

Skills

Ability to address various high volume and challenging situations. Ability to listen to, understand, and communicate with others by telephone, in written form, or electronically. Ability to read maps and utilize navigation resources. Ability to convince others to buy goods/services or to otherwise change their minds or actions. Encourage and build mutual trust, respect, and cooperation with others and maintain them. Ability to apply general rules to specific problems to produce answers that make sense. Ability to operate a computer with relevant software applications. Ability to maintain confidentiality. Ability to operate a computer with relevant software applications. If for a bilingual job: Verbal and written fluency in the stated target language and English. Ability to facilitate communication between parties who speak two different languages, English and a target language, to effectively and accurately interpret‚ respond. and resolve customer needs and problems.

Quick Apply

jobs in Smithfield, RI

Call Center Representative (remote) - Providence, RI

Nurse Practitioner

Project Manager / Must have experience as an Architect

Post-Doctoral Fellowships in Clinical Psychology

Member Sales and Service Call Center Representative (remote) - Rhode Island

Director of Manufacturing Operations

Inside Sales Representative

Fire Alarm Technician

Part-Time Store Associate/Cashier/Stocker

Artisan Bread Shaper

Clinician

Quality Technician-Plating

Fire Alarm Technician

Behavior Technician

Preschool Teacher

Psychologist - PhD, PsyD

Personal Injury Paralegal

$10k Bonus - Director Partial Hospitalization Program (PHP) - LMHC/LICSW

HOSPICE RN Case Manager - Natick/Framingham Area

Facilities & Engineering Manager

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