20 Best retention specialist jobs (Hiring Now!)

Leasing Professional - 134
HNN Communities —Snoqualmie, WA
Assist with front desk duties and coverage, including answering phones, greeting customers and vendors, scheduling appointments and other general office duties…
$19 - $24 an hour
Quick Apply
Operations Specialist
Farmers Cooperative —Milligan, NE
Take advantage of our lifetime income plan, outstanding benefits package, a friendly and safe work environment, and provide a valuable service to the local…
$42,000 - $50,000 a year
Quick Apply
Business Retention Specialist - Hyannis/Stoughton
Diesel Direct Inc —Stoughton, MA
Develop and implement strategies to retain customers and increase customer loyalty. Maintain accurate and up-to-date records of customer interactions and…
$45,000 - $50,000 a year
Quick Apply
Licensing Specialist
South Dakota State Government —Pierre, SD
A general qualification guideline is a bachelor’s degree in social work, psychology, sociology, public administration, or other human service-related fields.
$26.29 an hour
6d
Leasing Professional
Devco Residential Property Management —Bozeman, MT
Assist with front desk duties and coverage, including answering phones, greeting customers and vendors, scheduling appointments, and other general office duties…
$17 - $21 an hour
Quick Apply
Customer Experience Specialist-Utqiagvik
Arctic Slope Telephone Association Cooperative, Inc. —Barrow, AK
Possess a valid driver’s license. Experience working with inbound and outbound calls, customer retention, and inside sales preferred.
Estimated: $35K - $44.3K a year
Quick Apply
Customs Compliance Specialist
Ergomotion —Goleta, CA
Bachelor’s degree in related field preferred. Future state to create Database within SAP for all products and parts becoming more involved in the process with…
$65,000 - $75,000 a year
Quick Apply
Employment Specialist/Job Coach
C.A.R.E.S. of Central Pa —State College, PA
Knowledge of and ability to write daily logs and progress notes. This position will require case management of up to 40 clients at any given time, daily logging…
From $16 an hour
Quick Apply
Retention Specialist
Inc. Authority LLC —Reno, NV
Engage in inbound and outbound calls with Inc Authority Customers who are considering a change in their services or to renew their services.
Up to $80,000 a year
Quick Apply
5d
Billing Specialist
Nascentia Health —Syracuse, NY
High school diploma; Associates degree preferred in related field. Ability to use telephone and communicate over the phone. 401K with generous Employer match.
$17.09 - $25.64 an hour
Service Specialist
First MainStreet Insurance, L.C. —Moville, IA
Seek and develop opportunities to increase knowledge of insurance industry trends, market conditions and competitors.
Estimated: $40.9K - $51.8K a year
14d
Retention Specialist
Person Directed Supports, Inc. —Allentown, PA
This person should be energetic and willing to spend time out in the field working with Direct Support Professionals and Front-Line Supervisors to create a…
Estimated: $42.4K - $53.7K a year
Quick Apply
Part-Time Sales Specialist/Budtender
The Bloomery Cannabis —New Buffalo, MI
Handle cash transactions accurately and securely, adhering to dispensary cash-handling procedures. Stay up-to-date on local and state regulations governing…
$14 - $15 an hour
Quick Apply
4h
Retention Specialist
Goodwill Industries of Southeastern Wisconsin & Metropolitan Chicago —Milwaukee, WI
The Retention Specialist is responsible for supervising, instructing and directing activities of trainees to operate a cash register, stock/organize shelves,…
Estimated: $29.7K - $37.7K a year
Quick Apply
Intake Coordinator/Patient Retention Specialist
Positive Impact Health Centers INC —Decatur, GA
Master’s Degree in Counseling, Social Work, Psychology, or related mental health field required. Ability to develop treatment plans.
$63,000 - $68,000 a year
Quick Apply
6d
Program Support Specialist for North Central Florida
Better Together —Florida
Minimum of a bachelor’s degree with 3 years’ experience in program management, operations or related field. Research resources for families, such as housing and…
Estimated: $43.6K - $55.3K a year
Quick Apply
1h
Solution Retention Specialist
Waystar —Duluth, MN
You will lead/coordinate efforts amongst all involved parties to get these opportunities/projects back into an active implementation status or properly…
Estimated: $64.4K - $81.5K a year
Sales Specialist/Budtender
The Bloomery Cannabis —Mount Clemens, MI
Handle cash transactions accurately and securely, adhering to dispensary cash-handling procedures. Stay up-to-date on local and state regulations governing…
$14 - $15 an hour
Quick Apply
Retention Specialist - Self Defense Industry - Remote Optional
Delta Defense, LLC —West Bend, WI
Prevent cancellation of services by offering alternative solutions during inbound calls. Develop and implement customer retention strategies to increase loyalty…
From $22 an hour
4h
Sales Specialist
Rise Smart Home Solutions —Salt Lake City, UT
Learn and master the entire sales process, everything from setting appointments to closing deals in a primarily a _*door to door *_environment.
$4,500 - $25,000 a month
Quick Apply
1d

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Leasing Professional - 134

HNN Communities - Snoqualmie, WA

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Job Details

Full-time $19 - $24 an hour

Benefits

AD&D insurance
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Microsoft Powerpoint
Microsoft Word
Hospitality
Microsoft Excel
Microsoft Outlook
LIHTC
Sales
Social media management
Customer service
Yardi
English
Microsoft Office
Property leasing
High school diploma or GED
1 year
Communication skills

Full Job Description

Are you looking for a rewarding career in Property Management? HNN Communities is seeking a Full-Time Leasing Professional to join our dynamic team in Snoqualmie, WA!

About the Company

HNN Communities is a privately held and owner-operated professional property management company that specializes in managing multifamily and mixed-use properties throughout Washington State. Our mission is to be a great company that provides outstanding housing, emphasizing common sense in investment property management. We achieve performance standards that balance short-term return on investment with long-term housing preservation and value, nurturing a reputation of excellence in our communities, operations, and within ourselves. We promote healthy communication, productive teamwork, integrity, and professionalism, fostering an innovative work environment where inclusivity is paramount. Join us as we empower our employees to lead with kindness and compassion to provide exceptional housing. We offer competitive pay, robust benefits, professional training and development, growth opportunities, and a positive work culture. If you're seeking a positive career change, life truly is better here at HNN!

Awards and Recognition

Emerald Award 2023 – Best Affordable Community of the Year

HNN Communities is honored to be the recipient of the prestigious Emerald Award for Best Affordable Community of the Year in 2023. This esteemed accolade recognizes our dedication to providing outstanding affordable housing and our commitment to creating communities that thrive.

Swift Bunny Choice Award for Employee Engagement 2022

HNN Communities proudly received the notable Swift Bunny Choice Award for Employee Engagement in 2022. This recognition reflects our commitment to fostering a workplace where our team members are actively engaged, valued and empowered to contribute to our shared success.

Pay Details: $19-24 hourly with bonus potential

Schedule: Wednesday-Saturday, 7:30am-6:30pm– HNN Communities operates on a 4/10 schedule!

Benefits Offered

Over 90% company paid medical benefits for employee coverage.
100% company paid dental and vision benefits for employee coverage.
Healthcare and dependent care flexible spending accounts.
Company paid life insurance, AD&D and long-term disability benefits for employee coverage.
Best-in-class voluntary insurance benefits.
Pre-tax and Roth 401(k) programs with a company match equal to 100% of the first 4% contributed by the employee.
Discretionary bonus programs.
Eligibility for a 20% housing discount consideration after 90 days of hire.
Employee assistance program (EAP) with 24/7 counseling services.
Company-sponsored backup childcare.
Employee discount program through LifeMart.
Company-sponsored industry training and certifications.
3 weeks of paid time off each year.
Up to 12 paid holidays each year.

About the Position
The Leasing Professional is responsible for executing the community’s leasing and renewal strategies to achieve targeted revenue, occupancy, and resident retention goals by performing all activities related to leasing to new residents, securing resident lease renewals and ensuring resident satisfaction. This role combines sales, customer service and marketing to effectively lease apartment homes and build exceptional relationships with guests and residents.

Job Responsibilities

Successfully and promptly engage with prospective residents through the company’s lead management software, email and phone calls, appointments, and follow-up communication, in accordance with company policies.
Effectively tour and lease apartment homes, guiding new residents through each step of the application, tax credit and move-in process.
Acquaint new residents with all leasing documentation, community rules and policies, apartment functions, and emergency procedures to ensure resident satisfaction at move-in.
Assist with the administration of lease agreements and addendums, renewals, and prospect screening processes while ensuring accuracy and compliance.
Inspect apartment homes prior to resident move-in, ensuring apartments are in move-in ready condition.
Keep Yardi and associated resident management software up to date including rent charges, occupants, lease dates and other data in a timely manner.
Accurately record all traffic information daily.
Properly maintain all resident files according to the Company’s policy, including daily cloud filing.
Assist with the compliance requirements of the tax credit program as it relates to the community including new move-ins and re-certifications.
Participate in the success of all resident events, community programing and local/non-profit programs.
Support the overall marketing and leasing efforts of the community including social media engagement, reputation management, advertising, market surveys, marketing collateral, curb appeal and pricing.
Follow the community’s established policies related to concessions, specials, and all other marketing programs.
Ensure that the community and made-ready units meet the Company’s standards for show quality by inspecting daily, communicating maintenance and upkeep needs, setting up mini models, and sparkling/touch up clean units as needed.
Assist with front desk duties and coverage, including answering phones, greeting customers and vendors, scheduling appointments and other general office duties as assigned.
Respond to resident questions, concerns, and requests in a timely manner, and take appropriate action to resolve and address service issues. Work effectively with Resident Relations to deescalate and resolve concerns.
Maintain a satisfactory closing ratio and shop program score as it relates to the Company’s goals and expectations.
Stay informed about current market and competitor conditions that may impact the community’s occupancy and sales results.
Maintain the healthy, safe, and presentable condition of the physical asset(s). Complete any cleaning efforts including sweeping, vacuuming, and sanitizing as needed.
Provide excellent customer service to all residents, prospects, and guests.
Complete assigned tasks by the assigned deadlines and communicate any obstacles with your supervisor in advance.
Work collaboratively and respectfully with peers, other team members and departments.

Experience

Minimum 1 year of sales, customer service, or hospitality experience. Previous multifamily leasing experience preferred.
Ability to provide exceptional customer service to address the needs of current and future residents in a friendly and professional manner.
Proficient using MS Office Suite (Word, Excel, PowerPoint, and Outlook).
Excellent written and verbal communication skills.
High school education or equivalent required.
Must be able to speak, read and write English in a manner sufficient to carry out duties.
Successful completion of background check and drug screen required.
Must be legally qualified to work in the U.S. meeting I-9 guidelines.

Visit us at www.lifeisbetterhere.com/careers to view all open career opportunities!

HNN Communities is an Equal Opportunity Employer.

Quick Apply

retention specialist jobs

Leasing Professional - 134

Operations Specialist

Business Retention Specialist - Hyannis/Stoughton

Licensing Specialist

Leasing Professional

Customer Experience Specialist-Utqiagvik

Customs Compliance Specialist

Employment Specialist/Job Coach

Retention Specialist

Billing Specialist

Service Specialist

Retention Specialist

Part-Time Sales Specialist/Budtender

Retention Specialist

Intake Coordinator/Patient Retention Specialist

Program Support Specialist for North Central Florida

Solution Retention Specialist

Sales Specialist/Budtender

Retention Specialist - Self Defense Industry - Remote Optional

Sales Specialist

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