20 Best technical support representative jobs (Hiring Now!)

Senior Account Specialist
Construction Specialties, Inc. —Hughesville, PA
Delegates requests for information, complaints or service of a technical nature to the Tech Support department for analysis or disposition.
Estimated: $61.5K - $77.8K a year
Quick Apply
Senior Director of Sales - Rancho Palos Verde, CA (110)
Five-Star Audio Visual —Rancho Palos Verdes, CA
Works closely with hotel sales staff and others to develop sales leads for upcoming conventions and meetings. Certification in audiovisual technology or related…
$90,000 - $110,000 a year
8d
Commercial Insurance CSR Support
Glenwood Insurance —Glenwood Springs, CO
A valid P&C Insurance License or the ability to obtain one within 45 days of hire (required). Perform general insurance tasks such as auto ID cards,…
$20.00 - $24.75 an hour
Quick Apply
AV Technology Sales Manager- Education (MW)
Extron Electronics —Chicago, IL
5+ years of experience, with a strong technical background, developing accounts and selling project-based, hardware and/or software systems solutions.
Estimated: $97.4K - $123K a year
Quick Apply
12d
SALES APPLICATION ENGINEER
CONTROL CONCEPTS, INC. —Chanhassen, MN
Process incoming orders and calls. - *Bachelor's degree in Engineering, or technician with three years industry experience, or equivalent technical experience.
$75,000 - $78,000 a year
Quick Apply
Outside Sales Representative
DeHart Roofing Inc —Stanislaus, CA
Responsibilities: - Conduct outside sales activities to generate new business leads and expand customer base - Utilize Salesforce or similar CRM tools to track…
$71,961 - $83,108 a year
Quick Apply
3d
Remote Technical Support Representative
Noble Desktop —Remote
We are searching for a part-time, fully remote, and U.S. based IT support agent to assist with customer tech support, remote tech setup, and related tasks.
$25 - $35 an hour
Quick Apply
1d
Technical Support Representative (Remote)
ACS Technologies —Florence, SC
Note that any experience on church staff, or working hands on with MinistryPlatform, SQL, or basic programming would be a huge plus!
Estimated: $40.4K - $51.1K a year
Quick Apply
4d
Technical Support Representative PART TIME (Tier 1/IT Help Desk)
Computer Generated Solutions, Inc. —United States
Respond to customer's requests for IT technical services, answering questions on the function and use of products within a call center environment.
Estimated: $28.4K - $35.9K a year
Quick Apply
1d
Sales Representative - Wood Paints and Wood Coatings
Nycor Technical —Minneapolis, MN
Twin City northern suburban manufacturing firm is looking to enhance their sales staff with a person dedicated to services accounts and adding new companies to…
Estimated: $68.5K - $86.8K a year
Quick Apply
2d
MEMBER SUPPORT CENTER SPECIALIST I
Fox Communities Credit Union —Appleton, WI
Troubleshoot calls regarding member accounts. Ability to assist members with basic technical support of our website, digital banking, and Mobile app on multiple…
Estimated: $35.8K - $45.3K a year
Quick Apply
Customer Service Representative
Klein Insurance —Eagle Bend, MN
Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail. Answer telephones, direct calls, and take messages.
$35,360 - $45,760 a year
Quick Apply
Outside Sales Rep - Home Generators
Coastal Power & Gas —Tallahassee, FL
Coastal Power & Gas* is an electrical and gas contractor specializing in home and commercial generator installation, repair, and maintenance.
$75,000 - $200,000 a year
Quick Apply
5h
DMV Customer Support Representative - 100% Remote
State of Wisconsin —Wisconsin
Contacts will include the general public, in-state and out-of-state vehicle dealerships, law enforcement, state and federal agencies, and numerous other…
$21.66 an hour
3d
Associate Technical Sales Engineer
Durex Industries —Cary, IL
Communicate daily with customers and field sales engineers about all business activities. A degree in Mechanical or Electrical Engineering, or appropriate…
Estimated: $46.4K - $58.7K a year
Quick Apply
Customer Service Representative
Tony P’s Dockside Grill —Scranton, PA
Excellent telephone skills and the ability to handle multiple daily telephone calls in a positive manner. Communications are primarily by way of telephone and…
$35 - $50 an hour
14h
Junior Technical Support Representative
Fullsteam —Texas
High school diploma or equivalent; some college coursework in a related field is a plus. The candidate would need to have a suitable work environment set up as…
Estimated: $28.9K - $36.6K a year
Technical Banking Support Representative
Jack Henry & Associates —United States
In this role, candidates will provide product support to customers via the telephone and/or internet. Monitors incoming cases and emails and resolves in…
Estimated: $46.3K - $58.6K a year
5d
Primary Support Representative
Cambium Learning Group —Remote
Experience supporting Software as a Service, web browsers, networking principles, application support, and hardware device support such as phones, tablets,…
Estimated: $38.4K - $48.6K a year
6d
IT Support Representative
Honor —Omaha, NE
Support franchise owners and their staff by effectively answering technical questions regarding Home Instead software systems, the Home Instead Senior Care…
$56,700 - $65,000 a year
8d

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Senior Account Specialist

Construction Specialties, Inc. - Hughesville, PA

Quick Apply

Job Details

Full-time Estimated: $61.5K - $77.8K a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching

Qualifications

Computer literacy
3 years
Analysis skills
Organizational skills
Trade school
Computer skills
Associate's degree
Communication skills

Full Job Description

Senior Account Specialist

240001M

DESCRIPTION

CONSTRUCTION SPECIALTIES, INC.
Founded in 1948, Construction Specialties (CS) is a specialty building products manufacturer. CS provides solutions to building challenges that architects, designers, building owners, facility managers, and contractors face every day. Since inventing the first extruded louver, CS has become a global leader in all our product categories. Our products are a part of some of the most iconic buildings around the world–from the world’s tallest tower, Burj Khalifa in Dubai, to the Oculus at the World Trade Center Transit Hub in Manhattan. If you want to work in an inspiring atmosphere and collaborate with customers and colleagues to solve challenges, we're the right place for you. CS: People. Buildings. Better.
SCOPE OF POSITION:
Responsible for providing excellent customer service and maintaining strong professional relationships with customers. Act as the primary point of contact regarding any post order question or concern and delegate required tasks as applicable to internal team members. Coordinate with internal team members as applicable to obtain answers and confirm all tasks are completed in a timely manner. Works with the outside/inside sales team during the onboarding process to understand all the needs for the account and ensure we have successful communication on going. Complete related records, reports, and documentation as determined by the Department Manager.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, including but not necessarily limited to the following:

Provides after-sales support. Acknowledges customers’ orders, advises customer on order changes, order status, prices, etc. Follows up on orders and addresses any on-going customer needs, concerns or complaints requiring product replacements or adjustments.
Review all orders and/or requests to ensure all information is accurate and complete before delegating to estimating, order entry, or account specialist for processing.
Provide excellent and pro-active communication with customers and internal team members regarding order status and/or any changes.
Act as the liaison between sales, account specialist, and order entry to be the single point of contact for the customer.
Coordinate with internal team members as applicable for no charges, RMA’s, credits, or other tasks to meet customer needs and maintain single point of contact for customer to relay necessary information.
Receive and respond to concerns regarding order status.
Achieve and maintains rapport with customers.
Follow up on inquiries for order status information. Works closely with internal team members regarding deliveries and scheduled shipments. Maintains close liaison with other departments to carry order through completion.
Handle the needs of Representatives, customers, and CS personnel for assigned area(s).
Work with customers to offer alternatives as necessary to meet customer needs.
Assist in reviewing inventory controls and levels to conform to budgets and forecasts.
Communicate on orders, order changes, cancellations, material shortages or other conditions that may impact meeting required ship date.
Maintain contacts with sales representatives and customers to follow up on sample requests.
Delegates requests for information, complaints or service of a technical nature to the Tech Support department for analysis or disposition.

QUALIFICATIONS

KNOWLEDGE/ SKILLS/ EXPERIENCE/ EDUCATION: (Minimum Education and/or Experience required)

Associates degree or equivalent from two-year college or technical school and three to five years related experience and/or training; or equivalent combination of education and experience.
Ability to maintain effective interpersonal relationships with internal and external customers.
Must be able to build positive working relationships.
Ability to excel in team environment.
Excellent written/oral communication skills
Strong computer literacy
Strong organizational skills
Ability to aggressively pursue logistics problems and gain commitment while maintaining a positive company image.
Excellent follow-up skills.
Demonstrated ability to initiate action when confronted with a problem.
Must have high stress tolerance levels.

SUPERVISORY RESPONSIBILITIES:

None

Job Type: Full-time

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Schedule:

8 hour shift

Work Location: In person

Quick Apply

technical support representative jobs

Senior Account Specialist

Senior Director of Sales - Rancho Palos Verde, CA (110)

Commercial Insurance CSR Support

AV Technology Sales Manager- Education (MW)

SALES APPLICATION ENGINEER

Outside Sales Representative

Remote Technical Support Representative

Technical Support Representative (Remote)

Technical Support Representative PART TIME (Tier 1/IT Help Desk)

Sales Representative - Wood Paints and Wood Coatings

MEMBER SUPPORT CENTER SPECIALIST I

Customer Service Representative

Outside Sales Rep - Home Generators

DMV Customer Support Representative - 100% Remote

Associate Technical Sales Engineer

Customer Service Representative

Junior Technical Support Representative

Technical Banking Support Representative

Primary Support Representative

IT Support Representative

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