20 Best Customer Service Representative jobs in Schaumburg, IL (Hiring Now!)

Customer Experience Director
Renewal by Andersen —Des Plaines, IL
\* Knowledge of technical aspects of transportation planning, commercial motor vehicle driver and equipment management. Hold team accountable to those targets.
$120,000 - $150,000 a year
Customer Care Associate
Caldic —Elgin, IL
Answer incoming phone calls to the Chicago regional office. Record details of inquiries, comments and/or complaints and develop steps necessary to resolve…
$36,000 - $51,000 a year
Quick Apply
Customer Success Manager
Michele Pelafas Inc —Elmhurst, IL
As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their satisfaction, and…
$42,000 - $52,000 a year
Quick Apply
8d
Customer Service Representative
Confidential —Elgin, IL
Our Customer Service Representatives answer the phone, enter orders, assist our customers and our sales team, and complete other office tasks.
Estimated: $40K - $50.6K a year
Quick Apply
Inside Sales/Customer Service
LTF —Huntley, IL
Minimum of an Associate’s Degree in electronic or mechanical design/engineering. Follows up with existing leads and past customers in order to foster and…
Estimated: $43.5K - $55.1K a year
Quick Apply
Customer Service Representative
Holland Applied Technologies —Burr Ridge, IL
The Customer Service Representative is responsible for supporting our customers and outside sales team thru order entry, delivery acknowledgements, and pricing…
Estimated: $42.3K - $53.6K a year
Quick Apply
Certification Processing & Customer Service Coordinator
Commission on Rehabilitation Counselor Certification —Schaumburg, IL
Answering questions as needed from certification/recertification candidates and provides appropriate responses to telephone calls, written and electronic…
$28,000 - $32,000 a year
Quick Apply
Customer Service / Project Coordinator / Inside Sales
JobGiraffe —Mount Prospect, IL
+++ Related experience with construction products and/or construction subcontracting services. JobGiraffe's client is a specialty construction products and…
$36,400 a year
Quick Apply
Customer Care Representative
Lineage Logistics —Chicago, IL
Verify inbound receipts for accuracy. Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance…
$20 - $22 an hour
Quick Apply
5d
Account Assistant
Insurance Office of America —Elgin, IL
Data entry and maintain agency management system, other agency supported systems and carrier/vendor online platforms, ensuring all data entered is complete,…
From $25 an hour
Quick Apply
3d
Client Service Associate or Manager
Wealth Enhancement Group —Itasca, IL
Record incoming assets to the appropriate blotting tool. OSHA Requirements: This position requires the ability to stand or sit for long periods of time, file…
Estimated: $61.8K - $78.2K a year
Customer Service: National Accounts Administrator
Vienna Beef LTD —Chicago, IL
Freight Checkpoint: Periodic analysis of all prepaid and prepaid add shipments working with all reps, following up on deductions, identifying uncaptured…
Estimated: $42.1K - $53.3K a year
Quick Apply
Customer Service Representative
UNIVERSAL BEAUTY PRODUCTS —Glendale Heights, IL
Proficiency with SAP, and EDI processes and portal tools a plus. 2+ years' of customer service. Builds strong and cohesive relationships, promotes teamwork, and…
Estimated: $37.4K - $47.3K a year
Quick Apply
Customer Service Representative
S and J Plumbing —Arlington Heights, IL
You will promote customer satisfaction by converting incoming customer calls into booked service appointments. 3+ years of customer service.
$20 - $35 an hour
Quick Apply
Customer Service Representative
MW Industries, Inc. —Bensenville, IL
Our products can be encountered in many everyday applications, such as driving a car, flying in an airplane, using electronics, or shopping at a grocery store.
$30 an hour
Quick Apply
11d
Insurance Sr Customer Service Representative
Allstate Insurance —Algonquin, IL
Perform customer reviews and educate clients. The ideal candidate will have current insurance office customer service experience, and sales experience.
$43,000 - $50,000 a year
Quick Apply
Customer Service Representative - Work From Home Illinois
CVS Health —Mount Prospect, IL
Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
$17.00 - $29.88 an hour
2d
Insurance Customer Service Representative
Cunningham Group —Elmwood Park, IL
1-2 years of insurance experience, with property and casualty license. Responsibilities include: evaluating coverages, exposures, and marketing client accounts…
$46,000 - $55,000 a year
Quick Apply
Customer Service/Sales Representative
CTM Marketing —Schaumburg, IL
Willingness to train and develop others. On a daily basis our team handles marketing campaign strategy creation, brand building and awareness, customer…
$800 - $1,200 a week
Quick Apply
Healthcare Customer Service Representative and Delivery Driver
Dehan Home Medical Equipment & Supplies —Morton Grove, IL
Valid driver's license and clean driving record. Provide exceptional customer service, including calling customers to confirm orders, answering customer…
$22 - $24 an hour
Quick Apply

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Customer Experience Director

Renewal by Andersen - Des Plaines, IL

Apply Now

Job Details

Full-time $120,000 - $150,000 a year

Benefits

Profit sharing
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Management
Lean
Microsoft Office
Profit & loss
Supervising experience
Bachelor's degree
Continuous integration
Transportation planning
Leadership
Communication skills

Full Job Description

Renewal by Andersen is seeking a Customer Experience Director for our Chicago market, out of our Des Plaines office. This position is responsible for managing and driving the process of continuous improvement for the warehouse function and to achieve the overall business results for assigned area(s) of responsibility.

This is an in-office position, Monday- Friday.

Duties and Responsibilities:

* Deliver results in the areas of safety, quality, delivery, costs and employee satisfaction/development.

* Define and communicate performance targets for safety, quality, delivery, costs and employee engagement/development with team. Hold team accountable to those targets.

* Develop, implement, and support plans to provide process improvement in key areas defined above. Improvement initiatives will be aligned with AMS/lean/CI principles and our strategic plan.

* Establish an environment conducive to high levels of engagement, morale, employee satisfaction, and performance based on the Andersen Enterprise Values and Vision.

* Ensure alignment of activities and resources within the function and ensure cross-organization collaboration and employee involvement where appropriate.

* Provide coaching, information, ideas, feedback and encouragement to employees and managers to promote the growth and development of the team.

* Be highly visible to employees, create a safe environment for participation and promote hands-on, high involvement approaches to problem solving.

* Establish visual management techniques to manage the value stream.

* Actively develop other supervisors.

* Previous experience managing P&L.

* Thorough understanding of practices, theories and policies involved in operations management.

* Advanced experience with implementing policies and procedures to improve day to day operations.

* Other duties as assigned by manager.

Minimum Qualifications:

* 4-year degree or combination of equivalent work experience and 8 years of supervisory/ leadership experience preferred.

* Demonstrated problem solving skills.

* Demonstrated knowledge of world-class (Lean, Safety, Quality, Manufacturing) and facilitate Kaizen events.

* Demonstrated leadership capabilities including the ability to work and motivate people.

* Intermediate Microsoft Office skills

* Knowledge of technical aspects of transportation planning, commercial motor vehicle driver and equipment management.

* Strong communication skills - written, verbal, and presentation.

* Superior analytical, decision making and problem-solving experience.

In 2024, Andersen has set a profit-sharing target of $4,000 per eligible employee, prorated as appropriate. Profit sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance.

Andersen is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristic protected by law.

Job Type: Full-time

Pay: $120,000.00 - $150,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Schedule:

Day shift
Evening shift
Monday to Friday
Weekends as needed

Ability to Relocate:

Des Plaines, IL: Relocate before starting work (Required)

Work Location: In person

Apply Now

Customer Service Representative jobs in Schaumburg, IL

Customer Experience Director

Customer Care Associate

Customer Success Manager

Customer Service Representative

Inside Sales/Customer Service

Customer Service Representative

Certification Processing & Customer Service Coordinator

Customer Service / Project Coordinator / Inside Sales

Customer Care Representative

Account Assistant

Client Service Associate or Manager

Customer Service: National Accounts Administrator

Customer Service Representative

Customer Service Representative

Customer Service Representative

Insurance Sr Customer Service Representative

Customer Service Representative - Work From Home Illinois

Insurance Customer Service Representative

Customer Service/Sales Representative

Healthcare Customer Service Representative and Delivery Driver

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