20 Best jobs in Loveland, CO (Hiring Now!)

Assistant Support Manager for Exciting Startup
Dealr, Inc. —Loveland, CO
This includes providing feedback on internal software and processes as well as our software offerings and being able to proficiently communicate technical…
$65,000 - $75,000 a year
Automotive Titling-Auditing Specialist for an Exciting Startup
Dealr, Inc. —Loveland, CO
Conduct wellness calls to evaluate and address client needs, ensuring comprehensive support and satisfaction. Perform detailed audits of client transactions, as…
$45,000 - $55,000 a year
Associate of Opportunities
Roche Constructors —Greeley, CO
Searches online lead publications and print publications for projects; ability to evaluate project leads and determine whether to proceed based on current…
$20 - $25 an hour
Quick Apply
Manometry Technician
Centers for Gastroenterology —Loveland, CO
Sitting: 30%- answering the telephone, working and entering data into the computer. Coordinating with scheduling staff to schedule patients, chart prep,…
$17.68 - $43.15 an hour
Quick Apply
Animal Care Supervisor (Evans, CO)
NOCO Humane (formerly Larimer Humane Society) —Evans, CO
\* Set schedules, review workflow and suggest and implement improvements. Regular schedules are five days a week, including a weekend day.
$18.75 - $19.00 an hour
Quick Apply
Window Cleaner
Radiant Window Cleaning —Loveland, CO
Window cleaning is mainly about doing the job properly, learning on the fly, fixing any mistakes before ending the job, smiling when and laughing when it's…
$17 - $30 an hour
Quick Apply
13d
Admissions Representative
Northpoint Recovery Holdings, LLC —Loveland, CO
Two (2) years’ experience in a behavioral health or substance abuse field would really. A Bachelor’s degree in Psychology or a related field is preferred but…
From $21 an hour
Quick Apply
17h
Registered Veterinary Technician (RVT)
West Ridge Animal Hospital —Greeley, CO
Veterinary technician certification or registration (Preferred). Our technicians enjoy all the usual benefits (Health insurance, CE, PTO, retirement plan,…
$18 - $20 an hour
Quick Apply
Bookkeeper
Soukup Bush & Associates —Fort Collins, CO
Entering transactions and reconciling accounts; Has strong communication and organizational skills, the emotional intelligence, and the professional voice…
$28 - $34 an hour
Beer Stock Associate
Liquor Max —Loveland, CO
Liquor Max is looking for a permanent full time (full time ONLY) stocker/floor associate. Responsibilities include efficiently and accurately stocking alcoholic…
From $17 an hour
Quick Apply
2d
Non Emergency Medical Driver
WHC FTC, LLC —Greeley, CO
You own your own business; You will get to use your own means and methods for building this. We are looking for customer service focused people who want to to…
$65,000 - $75,000 a year
Quick Apply
5d
Custom Home Job Site Superintendent
Hammersmith Structures —Fort Collins, CO
Have a valid driver’s license. Our projects are diverse in size and scope, with a focus on exceptional architecture and design.
$60,000 - $100,000 a year
Quick Apply
Pet Sitter Overnight
Hug A Love Pet Sitting —Windsor, CO
Driving*: Must have valid driver’s license and be able to transport pets safely. Walking, driving and loading animals into vehicles is required.
$14.30 - $31.36 an hour
Quick Apply
2d
Entry Level Front Desk Receptionist
Timberline Gymnastics —Windsor, CO
Develop critical interpersonal skills as you learn how to communicate with parents, respond to concerns, and make athletes and families feel at home.
$16 - $20 an hour
Quick Apply
Director of Nursing -$105,000 to $113,000 Annually
Mirasol Greenhouse Homes —Loveland, CO
Must possess a current, unencumbered, active license to practice as a Registered Nurse in the state. Plan, develop, organize, implement, evaluate, and direct…
$105,000 - $113,000 a year
Quick Apply
10d
Commercial Cleaner, Part-Time - Greeley, Loveland, Windsor
Total Facility Care —Loveland, CO
Paid on the job training. Efficiently working throughout the entire work shift to clean client buildings. Maximizing the quality of service delivered to our…
$17 an hour
9d
Care Manager (Registered Nurse/RN)
Life Care Center of Longmont —Longmont, CO
Must maintain an active Registered Nurse (RN) license in good standing throughout employment. Expert knowledge in field of practice. $2,000 Sign on Bonus (FT)!
$35.00 - $46.08 an hour
Quick Apply
Front Desk Agent
Rocky Mountain Hotel and Conference Center —Estes Park, CO
A Guest Service Representative is responsible for all guest interaction at the front desk including guest registration, departure processing, and communication…
From $17 an hour
Quick Apply
Waiter/Waitress
Sushi Jooa —Loveland, CO
Serve food and beverages to guests. Explain to guests about menu items. Greet and make all guests feel welcome at the restaurant. Able to use a POS system.
$14.50 - $50.00 an hour
Quick Apply
2d
Cashier
Home Depot —Loveland, CO
They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in…
$17.50 - $18.50 an hour

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Assistant Support Manager for Exciting Startup

Dealr, Inc. Loveland, CO

Apply Now

Job Details

Full-time $65,000 - $75,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
Work from home
Vision insurance
Flexible schedule

Qualifications

Live chat
Google Suite
Operating systems
Management
Computer Science
Management Information Systems
Customer service
Windows
3 years
High school diploma or GED
Bachelor's degree
Team management
Computer Information Systems
IT
Computer skills
Customer support
Typing
Leadership
2 years
Communication skills
Dealership experience
Teaching
Negotiation

Full Job Description

Assistant Support Manager

We are looking for the next amazing addition to our team! Dealr, Inc. is an advanced, forward-thinking SaaS company for independent automotive dealerships. We provide dealr.cloud, an all-in-one management solution and we are revolutionizing the industry. We’re rapidly building our team and are pushing hard for continued, rapid overall growth for the company and out-of-state movement for the software. Check out our product and website at https://dealr.cloud

Based in Colorado, our team is passionate, talented, and customer-focused. Dealr, Inc. is a young company and we are excited to have a culture that works hard but still knows how to have a sense of humor. This is a fun, fast-paced environment, and we are looking for people who are excited to grow with us.

Our Assistant Technical Support Manager will take a leadership role in the daily operations of the dealr.cloud support team. Your primary responsibility is to ensure that our clients are properly set up for long-term success as we continue to expand the company and to assist the dealr.cloud support team in doing the same. You will work in our offices to remotely support new and existing clients. Under the general direction of the Client Success Manager, the Assistant Technical Support Manager will provide day-to-day assistance for the support team members in the areas of customer service, client retention, and resolution of technical support issues. This role is customer-service oriented and the ideal candidate will be proactive in anticipating issues, researching solutions, and resolving problems.

Our ideal candidate is an innovator and driver of change, is a superhero when it comes to collaborating, and thinks about how new technologies and strategic thinking can change the game…any game. This person has previous IT customer service/support experience, management experience, excellent communication skills, and is a natural problem solver and a quick learner. If you have the agility to focus on customer service AND solve complex problems, then read on!

What you’ll do:

Manage Daily Activities of the Technical Support Team: Coordinate schedules, verify time clocks, manage the ticketing queue (Intercom), assign or reassign tickets as needed, and delegate customer service duties to appropriate team members to ensure smooth operations.
Support Management: Support the Client Success Manager and VP of Client Success in daily operations and larger projects as needed.
Direct Customer Interaction: Work directly with end customers, third-party vendors, and partners as needed.
Handle Real-Time Client Escalations: Act as the initial point of contact for all client escalations, ensuring quick and effective resolution through excellent negotiation and listening skills.
Manage Proactive Retention Projects: Enroll support team members in actively engaging with proactive retention efforts to increase usage, adoption of features, and customer satisfaction.
Train and Empower Team Members: Provide ongoing, real-time training and support, fostering an environment of growth and mastery over the Dealr product suite. Assist team members experiencing difficulties by providing active peer coaching/training on operational tasks and soft skills, including call reviews and messaging audits.
Participate in Weekend On-call Rotation: Provide support to customers facing emergency, time-sensitive issues.
Safeguard Team Alignment: Ensure team alignment with stated goals, guidelines, and objectives. Lead by example in upholding company policies, standards, and values.
Feedback and Process Improvement: Regularly provide feedback to the Client Success Manager. Work closely with decision-makers and other departments to regularly identify, recommend, develop, and implement process and systems improvements to enhance the customer experience and drive team efficiency. This includes providing feedback on internal software and processes as well as our software offerings and being able to proficiently communicate technical status to non-technical sales, and management personnel.
Special Projects & Additional Responsibilities: Take ownership of and/or assist with special projects as assigned, as well as additional responsibilities as necessary.

Who you are:

A Great Communicator: Your active listening, negotiation, and teaching skills are exceptional. You are comfortable talking on the phone, writing emails, and responding professionally to text messages. You can convey ideas efficiently and succinctly. You rarely get tripped up when speaking to someone, no matter the situation. Conflict resolution comes naturally to you.
A Creative Problem Solver: You can work yourself out of just about any problem and use any and all tools at your disposal to do so. You think quickly on your feet and can foresee multiple solutions to a problem in order to execute on the best one.
Tech Savvy: You have a wide range of experience with different types of technology and an aptitude for mastering new software and systems faster than you can say gigabyte.
A People Person: You find it easy to make connections with others and can’t imagine a job without human-to-human contact.
A Master Multitasker: You’ll be working with multiple teams, juggling client needs and deadlines, managing metrics, reviewing accounts, and working with multiple support tools. Prioritizing could be your middle name.
Always Putting Customers First: You value putting the customer first to ensure their long-term success and are willing to go above and beyond to do so.
Super Teachable and Flexible: Dealr.cloud is a comprehensive system, and new changes and updates happen frequently to stay relevant. You can learn quickly, adapt to new ideas, and take feedback so you can help our customers and our company succeed.

Requirements & Experience

Typing 40+
High School Diploma or GED required
Bachelors degree in Computer Science, Computer Information Systems, Management Information Systems, or related field or other additional education is a plus
3 years of verifiable, progressive, professional IT work experience
3 years of customer support background with increasing team responsibility
Minimum 2 years experience leading and managing a team, delegating tasks, and directing projects to completion demonstrated by previous professional success
Thorough knowledge of personal computer operating systems, and software packages including Mac and Windows operating systems, G-Suite, databases, e-mail, and other programs including cloud-based applications and services
Ability to define technical problems, analyze root cause problems, research possible solutions, and execute corrective action and/or implement solutions in support of department and company goals with minimal to no guidance or assistance
Ability to read, write, analyze, and interpret general business documents, professional journals, technical procedures, or governmental regulations
Excellent verbal, written, analytical, presentation, and interpersonal skills, and the ability to draft coherent and effective business correspondence
Ability to work independently and as a team member under tight deadlines and changing priorities
Ability to prioritize and handle multiple tasks simultaneously
Demonstrated perseverance when resolving customer requests
An aptitude for learning and sharing knowledge with others
Prior experience walking customers through technical solutions via phone conversation, chat, and email preferred
Vehicle Dealership experience a plus
Your talents! If you don’t meet 100% of the qualifications above, tell us in your cover letter why you’d be a fit for this role

The typical work schedule will be Monday-Friday 8:00 - 5:00 with the possibility of additional hours and flexibility when necessary (1-hour lunch break daily).

Hybrid Work from Home Schedule(after initial 30 days)

We provide a 3-2 hybrid work model in which employees are given the opportunity to work from home for up to two days per week.
The designated days are Tuesday & Friday

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance

Experience level:

3 years

Shift:

8 hour shift

Weekly day range:

Monday to Friday

Ability to Relocate:

Loveland, CO 80537: Relocate before starting work (Required)

Work Location: In person

Apply Now

jobs in Loveland, CO

Assistant Support Manager for Exciting Startup

Automotive Titling-Auditing Specialist for an Exciting Startup

Associate of Opportunities

Manometry Technician

Animal Care Supervisor (Evans, CO)

Window Cleaner

Admissions Representative

Registered Veterinary Technician (RVT)

Bookkeeper

Beer Stock Associate

Non Emergency Medical Driver

Custom Home Job Site Superintendent

Pet Sitter Overnight

Entry Level Front Desk Receptionist

Director of Nursing -$105,000 to $113,000 Annually

Commercial Cleaner, Part-Time - Greeley, Loveland, Windsor

Care Manager (Registered Nurse/RN)

Front Desk Agent

Waiter/Waitress

Cashier

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