20 Best Customer Service Representative jobs in Glendale, AZ (Hiring Now!)

Customer Service Representative
SunTree Snack Foods —Phoenix, AZ
Receive and handle customers’ calls/emails promptly and professionally. Respond to customer and or consumer complaints either verbally or in written…
$60,000 a year
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8h
Customer Service Representative
AFD Flooring —Phoenix, AZ
Conduct outbound calls to follow up on customer inquiries and sales leads. Perform data entry tasks accurately and efficiently.
From $17.57 an hour
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Customer Experience Specialist
Simple Car Store, Women-Powered Dealership —Mesa, AZ
Health Insurance:* Your well-being is a priority; enjoy comprehensive health coverage. 401k Plan:* Plan for the future with our robust retirement options.
$3,000 - $6,000 a month
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9h
Client Support Specialist
Verra Mobility —Sun City, AZ
Recommend and develop standard business reports and/or dashboards that present critical client information. The Client Support Specialist (CSS) will act as the…
Estimated: $41.6K - $52.6K a year
Client Services Representative
SafeinHome —Tempe, AZ
Experience related to or desire to work within the social work and/or caretaking fields. SafeinHome monitors adults with developmental disabilities and seniors…
$20 - $24 an hour
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1d
Outbound Call Center Rep - Rapid City
Signify Health —Phoenix, AZ
Make an average of 50 outbound calls per hour placed by an automatic dialer system to offer, explain, and schedule a free in-home or virtual health evaluation…
$15 an hour
8d
Customer Service Rep (Hybrid)
Grainger —Tempe, AZ
Build and strengthen customer relationships by responding to a high volume of inbound phone calls that leave customers with a positive impression.
From $19.50 an hour
1d
Customer Support Representative
A Game Consulting —Phoenix, AZ
Provide product and service information to customers by answering questions and offering assistance. Keep up-to-date records of customer interactions and sales…
$45,000 - $56,000 a year
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11d
Customer Service Representative
LMGI Texas —Scottsdale, AZ
A degree within a relevant field is preferred but not a requirement. Execute customer-facing promotional offerings within their assigned region.
$800 - $1,000 a week
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Customer Service Representative
Moxie Pest Control —Tempe, AZ
Answering inbound customer service calls for existing customers. Completing outbound calls in regards to billing, scheduling, and quality assurance follow up.
$17 - $19 an hour
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Member Services Representative - Tier I
GAC Media LLC —Scottsdale, AZ
Manage large amounts of inbound calls, chats, and emails from Great American Pure Flix members in a timely manner. Responding to emails: 5-10%.
$17.50 - $19.00 an hour
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Senior Client Service Representative
Wilde Wealth Management Group —Scottsdale, AZ
Assist with other office functions such as mailings, call campaigns, answering phones, greeting clients, filing, maintaining break areas, ordering supplies, and…
From $70,000 a year
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Customer Service Manager
CAD Enterprises —Phoenix, AZ
The successful candidate will be responsible for overseeing customer relations, developing and implementing sales strategies, driving team performance, and…
Estimated: $79.5K - $101K a year
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Sales / Hospitality / Customer Service
Elements Massage Scottsdale Promenade —Scottsdale, AZ
Familiarity and accuracy with typing on computers to be able to schedule appointments, check out and accept payments. Benefits for Full Time Employees.
$18 an hour
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13h
Customer Retention Representative
Moxie Pest Control —Tempe, AZ
Inbound and outbound calls, emails, and text to existing customers. Assisting customers looking to make changes to their service agreement.
$21 - $22 an hour
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Customer Service Representative/Call Center
Sexton Pest Control —Scottsdale, AZ
Answering inbound calls for new & existing customers. Completing outbound calls as it relates to billing, scheduling and quality assurance follow up.
$18 - $20 an hour
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Cashier/Sales Associate/Customer Service
Superpumper —Scottsdale, AZ
Become a Convenience Store Clerk in a great environment! We are looking to hire at various locations across Scottsdale & Phoenix. Please reach out to inquire…
From $15 an hour
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Overnight Cashier/Sales Associate/Customer Service
Superpumper —Scottsdale, AZ
Become a Convenience Store Clerk in a great environment! We are looking to hire at various locations across Scottsdale & Phoenix. Please reach out to inquire…
From $15 an hour
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Call Center Representative
Monogram Health, Inc —Tempe, AZ
The Call Center Representative works off a dialer placing multiple outbound calls daily and fields return calls from patients. This position pays $21/hr.*.
$21 an hour
Associate Client Service Representative
Mosaic Financial Associates / Wilde Wealth Management Group —Tempe, AZ
Assist with other office functions such as mailings, call campaigns, answering phones, greeting clients, filing, maintaining break areas, ordering supplies, and…
$20 - $23 an hour
Quick Apply

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Customer Service Representative

SunTree Snack Foods - Phoenix, AZ

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Job Details

Full-time $60,000 a year 8 hours ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Bilingual
French
Microsoft Excel
JD Edwards
EDI
Customer service
Word processing
Microsoft Office
3 years
High school diploma or GED
Trade school
1 year
Manufacturing

Full Job Description

Job Title: Customer Service Representative

Department: Customer Service

Reports To: Customer Solutions & Planning Manager

Creation Date: June 2024

Review Date: June 2024

Overview:The Customer Service Representative works closely with Trophy’s and SunTree Snack Foods, retail customers by providing responsive information and quality service. The CSR works in collaboration with Sales, Operations, Supply Chain, QA as well as Finance.

Key responsibilities include, but are not limited to:

· Receive and handle customers’ calls/emails promptly and professionally.

· Inform customers of shipping date, anticipated delays, and any additional information needed by the customer.

· Process orders through manual entry or EDI.

· Enter sales and liquidation orders.

· Act promptly to resolve any EDI errors by communicating to the appropriate stakeholders (For example advising Sales of any price discrepancies).

· Monitor orders and inventory on hand to anticipate Out of Stocks and address the situation with the different stakeholders.

· Follow up on orders to ensure order status flow (from start to finish) for all Customers.

· Follow up with short shipment communication to the customer, which includes next available ship date. Provides case fill rate and on time delivery reports.

· Monitor that policies regarding order lead time and MOQ are followed.

· Manage and Schedule Sale Order pick up and deliveries with freight brokers and our 3PL shipping office, to deliver into the Customer Location.

· Support our Finance team on Freight invoice approvals.

· Ensure knowledge of specific procedures of assigned key accounts.

· Confer with production, sales, shipping, warehouse, or common carrier personnel to expedite or trace missing or delayed shipments.

· Understand the functions of other departments to utilize appropriate resources when required.

· Investigate customer inquiries and notifies appropriate department.

· Keep abreast of new products as they are introduced.

· Process returns requests to document returned goods shipments, pick up location, and request for credit procedures.

· Respond to customer and or consumer complaints either verbally or in written correspondence within 48 hours of receiving the complaint or with appropriate credit documents.

· Maintain electronic and paper files of consumer complaints.

· Compile statistics and prepare various reports for management.

· Comply with Trophy’s & SunTree’s Health and Safety policies and procedures.

· Other duties as assigned.

Experience, Qualifications, and Educational Requirements:

· One-year certificate from college or technical school and/or;

· Three to five years related Customer Service experience and/or training or; Equivalent combination of education and experience.

· Works well in a fast paced, high-pressure environment, with multiple priorities.

· Ability to plan effectively and decide accurately on the sequence in which actions should be carried out while allowing for enough flexibility to cushion ad hoc scenarios.

· Ability to write routine reports and correspondence.

· Ability to speak effectively before customers, senior management, and employees of the organization.

· Bilingual in French would be an asset.

· Basic knowledge of Order processing systems and Word Processing.

· Intermediate knowledge of Excel.

· JD Edwards experience would be an asset.

Accountabilities for Success:

· Collaborate and partner with others through actively building positive and productive relationships, working to understand different viewpoints, and treating people of varying backgrounds and perspectives fairly.

· Communicate ideas and information in an effective manner by listening, demonstrating understanding, readily sharing information, and keeping appropriate parties up to date.

· Take initiative to understand and produce results aligned to department priorities and accept responsibility for performance and results.

· Identify causes of problems and develop solutions to make effective, timely decisions.

· Demonstrate a commitment to Trophy & SunTree’s vision and mission. Understand how individual decisions and actions impact the needs of the department as well as overall corporate goals.

Physical Effort:

· May be required to lift and/or move up to 15 pounds.

· Sitting at a desk and computer terminal for extended periods of time each day (4 to 7 hours). Occasionally required to move around the office.

· The office work environment is open, provides adequate lighting, is temperature controlled and relatively quiet.

Work Environment:

· Regularly exposed to allergens such as peanuts, tree nuts, sulphites, soya, dairy, egg, gluten and sesame.

· Occasionally exposed to wet and/or humid conditions including slippery floors if walking the Plant.

· Facility may incur extreme temperature variation depending on area as incurred in the food manufacturing and packaging process if walking the plant.

· May be exposed to equipment and processing mediums exceeding several hundred degrees Fahrenheit and noise levels exceeding 85 decibels if walking the plant.

· Requires wearing company uniform, with company provided hairnet/beard net/ safety cap, ear plugs, safety glasses etc. if walking the plant

Sensory Attention:

· Frequent need to give concentrated attention, with one or two senses used in co-ordination.

· Employees are regularly required to talk and hear, close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

· Ability to apply common sense to problems involving mathematical skills such as adding, subtracting, multiplication, dividing and written or oral instructions.

Mental Stress:

· Work and environment are not repetitious/unchanging.

· There is noticeable pressure from deadlines, production quotas, accuracy or similar demands.

*This job description is not intended to be all inclusive. Employee may perform other related duties as required to meet the ongoing needs of the organization.*

SunTree Snack Foods is an equal opportunity employer that values workforce diversity. Diversity is core to our business: by embedding diversity into all aspects of our culture, we maximize the opportunity to achieve sustainable business success and growth. SunTree Snack Foods provides equal opportunities in employment, promotions, wages, benefits and all other privileges, terms, and conditions of employment to all qualified persons without regard to race, national or ethnic origin, color, religion, age, sex, sexual orientation, or any other characteristics protected by the applicable Federal and State laws. Must be currently eligible to work in the US.

Job Type: Full-time

Pay: $60,000.00 per year

Benefits:

Dental insurance
Health insurance
Paid time off
Vision insurance

Experience level:

3 years

Shift:

8 hour shift
Day shift

Weekly day range:

Monday to Friday

Work setting:

In-person

Education:

High school or equivalent (Preferred)

Experience:

Customer service: 3 years (Required)
Manufacturing: 3 years (Required)
Microsoft Office: 3 years (Required)
JD Edwards: 1 year (Required)

Work Location: In person

Quick Apply

Customer Service Representative jobs in Glendale, AZ

Customer Service Representative

Customer Service Representative

Customer Experience Specialist

Client Support Specialist

Client Services Representative

Outbound Call Center Rep - Rapid City

Customer Service Rep (Hybrid)

Customer Support Representative

Customer Service Representative

Customer Service Representative

Member Services Representative - Tier I

Senior Client Service Representative

Customer Service Manager

Sales / Hospitality / Customer Service

Customer Retention Representative

Customer Service Representative/Call Center

Cashier/Sales Associate/Customer Service

Overnight Cashier/Sales Associate/Customer Service

Call Center Representative

Associate Client Service Representative

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