20 Best jobs in Woburn, MA (Hiring Now!)

Customer Service Representative
EcoShield Pest Solutions —Winchester, MA
Answer and log calls from customers, technicians, and management in internal, secure system. Have 6+ months of experience of customer service experience,…
$16 - $18 an hour
Distribution Associate
Nova Biomedical —Billerica, MA
Inventory put-away from manufacturing and inter-plant shipments. Loading international and domestic customer shipments with freight carriers upon their arrival…
Estimated: $45.6K - $57.7K a year
Quick Apply
Aircraft Scheduler
Transmedics Inc —Andover, MA
Receive the incoming phone calls for flight request. The team’s comprehensive scope includes data analytics, network and topology design, capacity planning,…
Estimated: $63.2K - $80K a year
Quick Apply
Administrative Assistant
Boston IVF —Waltham, MA
Interacting with physician and nurse for prompt response to patients. The ideal candidate has experience in a medical setting, computer literacy and…
$22 - $24 an hour
Quick Apply
Farm Worker
Giant Gorilla Greens Inc —Woburn, MA
Ensure cleanliness and organization of farm facilities. The ideal candidate will assist in various farm activities. Moving seeded trays to germination.
$18 - $20 an hour
Quick Apply
Assistant Property Manager
The Dolben Company —Everett, MA
This individual works in conjunction with the Property Manager to oversee the daily activities of the community including leasing, collections, resident…
Estimated: $54.1K - $68.5K a year
Quick Apply
Behavior Technician
Bierman Autism Centers —Bedford, MA
Maintain and acquire functional and technical knowledge by attending required trainings. Must be able to maintain prolonged periods of working on a computer…
$18.50 - $25.00 an hour
Quick Apply
5d
Newspaper Carrier
PCF, INC —Woburn, MA
*Valid drivers license and proof of insurance.*. *Must have your own a reliable vehicle for* delivery. *Must have your own* vehicle for deliveries*.*.
$400 - $475 a week
Quick Apply
Assistant Buyer, Back in the Saddle
Potpourri Group Inc —North Billerica, MA
Good technical/computer skills including Microsoft Word, Excel, Outlook and internet searches and research. In this role, the Assistant Buyer will support the…
Estimated: $43.1K - $54.6K a year
Quick Apply
12d
Cannabis Dispensary Front Desk Associate
Sanctuary Medicinals —Woburn, MA
Manage incoming calls and direct them to the appropriate staff member. Maintain a clean and organized front desk area, ensuring a safe and sanitary environment.
Estimated: $30K - $30.5K a year
Quick Apply
7h
Chem Mix Operator
The Lubrizol Corporation —Wilmington, MA
To obtain and maintain valid fork truck license. Compliance with the laws of local, state, and federal government. Vision correctable to 20/20.
From $23.87 an hour
Quick Apply
Medical Third Party Analyst
Boston IVF —Waltham, MA
Answers phone calls from patients, third party players, with billing inquiries, problems, and work to resolve them effectively.
Estimated: $51.5K - $65.3K a year
Quick Apply
Family Partner - Children's
The Edinburg Center —Bedford, MA
Valid driver’s license and reliable vehicle required. To support ongoing professional development, we offer tuition reimbursement, conference, seminar,…
Estimated: $34.7K - $43.9K a year
Quick Apply
Caregiver/Resident Assistant
Aviva Country Club Heights —Woburn, MA
Understanding of federal, state, local, company, and CDC COVID-19 protocols. We are a senior living, hospitality, and resident care organization, which offers a…
$20 - $22 an hour
Quick Apply
Clinician
Spectrum Health Systems, Inc. —Middleton, MA
Bachelor’s degree in criminal justice, human services, education, or closely related field required. Location: Middleton, MA - Pre Release Center - requires…
$24.03 - $28.03 an hour
Quick Apply
Front Desk Receptionist
Boston IVF —Waltham, MA
The receptionist oversees and supports the clinical, administrative and daily operational needs of a fertility practice. Minimum 3 years reception experience.
$20 - $22 an hour
Quick Apply
Server (4 Corners)
Ninety Nine Restaurant & Pub —Woburn, MA
This restaurant front of house job for Food Server / Waiter will focus on guest service / waiting tables in which you will be expected to provide great customer…
$25 - $40 an hour
Quick Apply
Dishwasher
Flip The Bird —Woburn, MA
Able to operate standard industrial kitchen equipment. We are seeking full-time and part-time dishwashers with the ability to work in a fast-paced food service…
$15 an hour
Quick Apply
4d
Preschool Teacher
Magical Beginnings —Middleton, MA
From humble roots in 1990, Magical Beginnings has always had a vision to provide a nurturing, constructive and education-first environment for young children.…
$19 - $23 an hour
Counselor
Spectrum Health Systems, Inc. —Concord, MA
Minimum of a Bachelors degree or equivalent experience in criminal justice, human services, education or closely related field required.
$50,000 - $55,000 a year
Quick Apply

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Customer Service Representative

EcoShield Pest Solutions - Winchester, MA

Apply Now

Job Details

Full-time $16 - $18 an hour

Benefits

Wellness program
Health savings account
Disability insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Bilingual
Customer service
Microsoft Office
Under 1 year

Full Job Description

Overview:

The Shield Co. Management / EcoShield Pest Solutions is one of the fastest growing pest control companies in the country! Simply stated, we provide comprehensive solutions for pest-free living, but our purpose is to spread happiness. We accomplish that by delivering above and beyond experiences, not only to our customers but also to our employees, partners, and communities, who we consider family.

Currently, we are hiring for Customer Service Representatives in your area. We are a growing company who proudly provides our customers with comprehensive solutions for pest-free living. We are looking to expand our office team with employees who have energetic and outgoing demeanors and those who truly enjoy providing excellent customer service. Our Customer Services Representatives, or CSRs, work closely with our internal teams to ensure our customers are satisfied with our services.

If this sounds like you, come join the team and start spreading happiness by keeping bugs out of our customer’s beds, barbecues, bungalows, and businesses!

Pay and Benefits

The Company is proud to offer competitive pay, growth opportunities, full benefits, and monthly/quarterly/annual bonuses (in applicable positions)!

For this role, we offer:

Competitive hourly rate ($16.00 - $18.00 DOE)
Additional compensation opportunities
Paid time off

Sick time - 1 hour per every 30 hours worked with a maximum of 80 hours annually
Paid Vacation
10 company-paid holidays

Benefits (employee as well as family)

Medical
Health Savings Account (HSA)
Dental
Vision
Voluntary Life
Short-Term and Long-Term Disability
401(k), with match of 100% of the first 3% of each employee’s contribution and 50% of the next 2%
Employee Assistance Program
Rally Health and Wellness Program
Employee and Friends/Family Discounted Pest Control Services

Responsibilities:

What will I be doing in this position?

We understand that we cannot list every single task that you will do in this position, but below is an overview of our expectations:

The Customer Service Representative (CSR) serves as the primary point of contact for customers at the local level, receiving and distributing communications to and from customers, coworkers, and various departments within the Company. The CSR collaborates with various internal teams to provide best-in-class customer service with every interaction and to maximize operational efficiency locally and in conjunction with the centralized Customer Care Center (CCC).

Perform daily customer service-related tasks via phone, email, or other messaging systems with an emphasis on proactive outreach
Answer and log calls from customers, technicians, and management in internal, secure system
Provide education and personalized customer service to answer any questions and keep customers on schedule for their appointments
Schedule appointments for new and recurring pest control services
Call existing customers and schedule 4-point home inspections (attic, inside, outside, perimeter) for Branch Sales Professionals
Assist in monitoring daily technician schedules to ensure timely completion of services
Perform daily and weekly Pest Routes system clean-ups or “scrubs”
Appropriately escalate inquiries or issues to management
Complete and pass monthly trainings in Pest Webs system

Physical Demands and Working Conditions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Most work is done sitting, for prolonged periods of time in front of a screen
Work is inside a climate-controlled office with moderate noise level
The employee must occasionally lift and/or move up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is low to moderate.

Qualifications:

Am I qualified for this position?

While we would love the opportunity to connect with everyone that applies, we will be focusing on those applicants that meet or exceed the qualifications below:

Have a commitment to honest and exceptional customer service
Be willing to work Monday - Friday, alternating Saturdays and some holidays

Specific consideration will be given to candidates who meet the above qualifications and:

Bilingual
Have 6+ months of experience of customer service experience, specifically communicating using phone answering and relay systems, email and/or SMS
Proficient with the Microsoft Office Suite
Able to type 60 WPM

The Shield Co. Management LLC/EcoShield Pest Solutions is an equal opportunity employer

BOSA

Apply Now

jobs in Woburn, MA

Customer Service Representative

Distribution Associate

Aircraft Scheduler

Administrative Assistant

Farm Worker

Assistant Property Manager

Behavior Technician

Newspaper Carrier

Assistant Buyer, Back in the Saddle

Cannabis Dispensary Front Desk Associate

Chem Mix Operator

Medical Third Party Analyst

Family Partner - Children's

Caregiver/Resident Assistant

Clinician

Front Desk Receptionist

Server (4 Corners)

Dishwasher

Preschool Teacher

Counselor

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