20 Best jobs in Cranston, RI (Hiring Now!)

Call Center Representative (remote) - Providence, RI
AAA Northeast —Providence, RI
Receives incoming calls from prospective and current members requesting road service; processes requests and gathers required information in order to provide…
$18.50 - $19.50 an hour
Quick Apply
5d
ESS Substitute Bus Monitor
ESS Education —Johnston, RI
An ESS substitute bus monitor plays an integral role in assisting the school bus driver in providing a safe, orderly, and efficient transportation service for…
$14 an hour
Lead Foreman
Superior Drywall, Inc. —Fall River, MA
Read and interpret blueprints, schematics, and construction plans. Strong knowledge of blueprint reading, quality control, schematics, and construction…
Estimated: $54.6K - $69.2K a year
Quick Apply
Member Sales and Service Call Center Representative (remote) - Rhode Island
AAA Northeast —Providence, RI
Promote AAA Digital Membership experience, assists members with navigating AAA Website and Mobile app. You have applied to a work from home position, and as…
$18.75 an hour
Quick Apply
1d
Hospice Response Team Registered Nurse sign on BONUS $10,000
HopeHealth —Providence, RI
Coordinates all patient/family services and prioritization of needs with the members of the interdisciplinary team to develop and revise patient's…
Estimated: $74.9K - $94.9K a year
Quick Apply
Infection Control and Occupational Health Registered Nurse
HopeHealth —Attleboro, MA
The position will conduct review of the health records of potential and/or current employees to ensure the organization is in compliance with all applicable…
Estimated: $74.3K - $94.1K a year
Quick Apply
8d
Part-Time Store Cashier/Stocker
ALDI —Cranston, RI
Cashier: Comply with state and local requirements for handling and selling alcoholic beverages. Adheres to cash policies and procedures to minimize losses.
$18 an hour
Estimator Planner - Metal Fabrication
Primary Flow Signal —Cranston, RI
Collaborate with the sales & engineering teams to ensure that cost estimates align with intended design. Strong attention to detail and ability to read and…
$70,000 - $90,000 a year
Quick Apply
Talent Management Coordinator
Taco Comfort Solutions —Cranston, RI
Degree is not essential; however, studies in English, Communication, Business Administration, Human Resources, or related field of study preferred.
Estimated: $44.2K - $56K a year
11d
Part-Time Store Associate/Cashier/Stocker
ALDI —Johnston, RI
Store Associate & Cashier: Comply with state and local requirements for handling and selling alcoholic beverages• Store Associate & Stocker: Ability to operate…
$18 an hour
Hospice Registered Nurse (RN) Admissions
HopeHealth —Providence, RI
Completes other duties as assigned, including but not limited to, field evaluations/admissions, triage visits and GIP coverage at adjacent sites.
Estimated: $73.2K - $92.7K a year
Quick Apply
4d
Hospice Registered Nurse (RN)
HopeHealth —Attleboro, MA
Hospice/Palliative care nursing certification preferred. Must have well developed nursing assessment and clinical skills.
Estimated: $88.4K - $112K a year
Quick Apply
Automotive Office Clerk
Tasca Automotive Group —Cranston, RI
Tasca Automotive Group is looking to expand its currently talented office staff. We are looking for motivated talented people to join our team. If you have…
$16 - $20 an hour
Quick Apply
Director Accreditation Regulatory and Safety
Lifespan Corporation —Providence, RI
Collaborates with educational and professional development in the design and implementation of education and safe practice standards/policies; oversees the…
Estimated: $104K - $131K a year
4d
Director of Manufacturing Operations
Jane Addams Resource Corporation —Providence, RI
Supervises and develop technical training instructors and job developer; provide technical support and industry expertise. Models safety on the shop floor.
$65,000 - $75,000 a year
Quick Apply
Steel Detailer
The Berlin Steel Construction Company —Johnston, RI
The Berlin Steel Construction Company is a full service specialty contractor, primarily with structural steel and miscellaneous metals.
Estimated: $48.2K - $61K a year
Quick Apply
Project Manager / Must have experience as an Architect
CME Architects —Plainville, MA
Draw detailed scaled plans based on field measurements, preliminary concepts, sketches, engineering calculations, and client input.
$65,000 - $78,000 a year
Quick Apply
Personal Injury Paralegal
Law Offices of Ronald J Resmini, Accident & Injury Attorneys, Ltd. —Providence, RI
Perform data entry tasks accurately and efficiently. Interview clients to gather case-related information and maintain communication throughout the case.
$40,000 - $65,000 a year
Quick Apply
Assistant Clinical Manager
Rhode Island Hospital —Providence, RI
Conducting informational staff meetings to provide a positive environment conducive to change and progress in the health care field.
Estimated: $97.2K - $123K a year
RN 11-7
Cra-Mar Meadows —Hope, RI
Cra-Mar Meadows, a forty one bed family owned and operated skilled nursing facility has an opportunity for a Registered Nurse on the 11-7 shift. We offer an…
$42 - $44 an hour
Quick Apply

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Call Center Representative (remote) - Providence, RI

AAA Northeast - Providence, RI

Quick Apply

Job Details

Full-time $18.50 - $19.50 an hour 5 days ago

Benefits

Work from home

Qualifications

Bilingual
Customer service
English
High school diploma or GED
Computer skills
Communication skills

Full Job Description

Eligible applicants must live within the AAA Northeast footprint to be considered for work from home opportunities. This includes RI, MA, CT, NY & NJ. You have applied to a work from home position, and as such, you will be required to meet specific work from home requirements to support the business needs of AAA. This includes high speed internet access with minimum internet speed requirements.

Available shifts: 1st & 2nd shift. Schedules range between 8:00am-10:30pm. Must be available to work at least one weekend shift.

Are you interested in joining a team that is continuously innovating to create the best experiences for members? Would you like to work for a company that has been rated a top employer and best place to work across the Northeast year over year? Do you want to be part of a company that is committed to giving back to the community?

At AAA Northeast, as we continue to grow, our mission remains the same: helping and serving is a way of life. It’s why we’ve earned the trust of millions, and why AAA Northeast has remained a resilient and reliable brand for over a century.

Receives incoming calls from prospective and current members requesting road service; processes requests and gathers required information in order to provide timely service; answers members' questions and provides detailed information regarding AAA road service products and services; provides Five Diamond Customer service to encourage member retention, renewal, and new membership sales.

What you will do:

For bilingual roles, all responsibilities must be able to be completed in both English and target language. Takes road service calls while being mindful of members’ emotional and physical wellbeing (e.g., safety, calming down an angry member, providing reassurance to an anxious member, etc.). Gathers information regarding road service calls, including verification of membership number, name, telephone number, e-mail, vehicle description and location, and nature of vehicular problem. Utilizes department software, such as Sales Force, D3, MemberzPlus, etc. to ensure efficient dispatch, prioritize calls for safety issues, and research membership status. Takes required action to help member determine exact location of disabled vehicle or meeting place (i.e., asking probing questions and referring to maps or other materials.). Adheres to department standards for after call work, talk time, and staffed time.
Provides information to members on road service policies and procedures. Explains the benefits of AAA membership and sells memberships. Ensures that members are aware of costs associated with all services provided. When appropriate, advises the member of other AAA products and services, such as mobile battery replacement, Premier and PLUS Memberships, car rentals, and hotel reservations.
Determines appropriate course of action for each call received, consulting with supervisors for members with special circumstances; attempts to accommodate members in "borderline" situations, including membership verification and new member’s applications; refers non-AAANE Club members to appropriate Club for service.
Tracks estimated time of arrivals (ETAs) and acts to resolve long-standing service calls; acts as interface between Dispatch and members to enhance customer service.
Responds to a wide variety of member inquiries (often unrelated to Emergency Road Service), referring members to other departments to ensure customer satisfaction.

Salary range: $18.50-19.50 per hour

Education
High School Diploma or GED Required

Experience

Customer Service experience Required or Call Center experience Preferred

Licenses and Certifications

If for a bilingual job, must satisfactorily pass a translation assessment (from English to the target language and from the target language to English) during pre-hire screening, in accordance with policy Required

Skills

Ability to address various high volume and challenging situations. Ability to listen to, understand, and communicate with others by telephone, in written form, or electronically. Ability to read maps and utilize navigation resources. Ability to convince others to buy goods/services or to otherwise change their minds or actions. Encourage and build mutual trust, respect, and cooperation with others and maintain them. Ability to apply general rules to specific problems to produce answers that make sense. Ability to operate a computer with relevant software applications. Ability to maintain confidentiality. Ability to operate a computer with relevant software applications. If for a bilingual job: Verbal and written fluency in the stated target language and English. Ability to facilitate communication between parties who speak two different languages, English and a target language, to effectively and accurately interpret‚ respond. and resolve customer needs and problems.

Quick Apply

jobs in Cranston, RI

Call Center Representative (remote) - Providence, RI

ESS Substitute Bus Monitor

Lead Foreman

Member Sales and Service Call Center Representative (remote) - Rhode Island

Hospice Response Team Registered Nurse sign on BONUS $10,000

Infection Control and Occupational Health Registered Nurse

Part-Time Store Cashier/Stocker

Estimator Planner - Metal Fabrication

Talent Management Coordinator

Part-Time Store Associate/Cashier/Stocker

Hospice Registered Nurse (RN) Admissions

Hospice Registered Nurse (RN)

Automotive Office Clerk

Director Accreditation Regulatory and Safety

Director of Manufacturing Operations

Steel Detailer

Project Manager / Must have experience as an Architect

Personal Injury Paralegal

Assistant Clinical Manager

RN 11-7

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