20 Best Director Of Events jobs in New York, NY (Hiring Now!)

Client Service Supervisor
SPS-North America —New York, NY
Drives operational improvements and solution design. *Full-Time Benefit Offerings: *Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking,…
$16 - $19 an hour
13d
Early Head Start Teacher
Greater Bergen Community Action —Cliffside Park, NJ
Valid NJ driver’s license preferred, local travel is required. Understands how infant/toddlers develop and learn in a variety of school, family and community…
$33,300 - $43,800 a year
Quick Apply
Vice President/Senior Director – Sales & Marketing (Wamsutta)
VAL COSTA DESIGNS LLC —New York, NY
Bachelor's degree in Marketing, Business Administration, or related field; MBA preferred. 15+ years of experience in marketing leadership roles within the…
$200,000 - $250,000 a year
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4d
Instructor - 4049
BronxWorks —Bronx, NY
Provide daily instruction to students using a variety of sound teaching methods, such as whole class instruction, collaborative practice, and independent task…
$58,500 - $60,000 a year
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Director of Residence Enrollment
Active Wellness —New York, NY
Follows-up with prospects and new residents to ensure satisfaction by sending e-mail, thank-you notes, and cards or making telephone calls or other contacts to…
$69,000 - $79,000 a year
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12d
Director of Food and Beverage - Waldorf Astoria New York
Hilton —New York, NY
Go Hilton travel discount program. Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount. Best-in-Class Paid Time Off (PTO).
$200,000 - $230,000 a year
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1d
Nursing Associate Dean & Program Coordinator
Swedish Institute Inc —New York, NY
Ability to evaluate, design, and implement curriculum, testing, and/or teaching methodologies. To achieve this goal, it is expected that the Nursing Associate…
$90,000 - $100,000 a year
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5d
Director of Sales
Brooklyn Winery —Brooklyn, NY
Utilize existing contacts to drive business, while continuously networking to develop new and profitable relationships via internal and external events, site…
$100,000 a year
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Middle School Social Studies Teacher
BRONX CHARTER SCHOOL FOR THE ARTS —Bronx, NY
NYS teaching certification or pending in their discipline and/or meets NYS certification eligibility requirements. Human Resources and On-going Development.
$60,000 - $95,000 a year
Quick Apply
Catering Director - Corporate Dining
Restaurant Associates —New York, NY
Holiday Time Off (varies by site/state). Be self-sufficient, able to work autonomously, and on-the-go from cell phone (whenever necessary).
$90,000 - $120,000 a year
Quick Apply
1d
Middle School Math Teacher
BRONX CHARTER SCHOOL FOR THE ARTS —Bronx, NY
NYS teaching certification or pending in their discipline and/or meets NYS certification eligibility requirements. Human Resources and On-going Development.
$60,000 - $95,000 a year
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Early Childhood Head Teacher II (West Side YMCA)
West Side YMCA —Manhattan, NY
Bachelor’s degree in Early Childhood Education (or related field) and State certification or NYSED approved certification; or Bachelor’s degree in Early…
$62,400 a year
Director Sales & Events - Luxury Hospitality Group
COREcruitment —New York, NY
Your role will involve boosting sales in the Food & Beverage outlets while upholding top-tier hospitality standards for guests. $90,000 + Commission + Benefits!
$90,000 a year
Quick Apply
Assistant Director of School
Apple Montessori Schools —Hoboken, NJ
A Bachelor’s degree in Education or related field. Plan and implement activities to meet the physical, emotional, intellectual and social needs of the children…
Estimated: $47.6K - $60.2K a year
Quick Apply
Elementary Health and Physical Education Teacher
iLearn Schools (Bergen/Passaic/Paterson/Hudson-NJ/Bronx-NY ASCS) —Bronx, NY
Under the general supervision of the School Director, to develop students' physical skills and abilities, strength, agility, poise, coordination, and teamwork;…
From $71,500 a year
Quick Apply
Senior Development Associate
Asian American Federation —New York, NY
Bachelor’s degree required in a related field (public relations, communications, English, etc., preferred) or equivalent experience.
$67,000 a year
Quick Apply
4d
Cruise Director
American Cruise Lines —United States
The Cruise Director is the most visible advocate for guests and is responsible for creating a fun atmosphere onboard while always engaging guests through a…
From $230 a day
Quick Apply
10d
Vice President Culinary Operations East | OVG Corporate NY
Oak View Group —New York, NY
We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to…
$170,000 - $225,000 a year
20h
Sales Engineer - East
Lambert Nemec Group —New York, NY
Collaborate with the Technical Services Group to offer support and address customer issues by providing application notes, white papers, answering inquiries,…
$120,000 a year
Quick Apply
Creative Director of Culinary R&D
Gracious Hospitality Management —New York, NY
Comply with federal, state, and local laws and regulations. Food Handler's Certification or the ability to obtain in accordance with federal, state, or local…
$150,000 - $200,000 a year
Quick Apply

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Client Service Supervisor

SPS-North America - New York, NY

Apply Now

Job Details

Full-time $16 - $19 an hour 13 days ago

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance
Pet insurance

Qualifications

Management
OSHA
Customer service
English
3 years
High school diploma or GED
Bachelor's degree
Organizational skills
Computer skills
Communication skills

Full Job Description

Job Title: Client Service Supervisor
Reports To: The Client Service Supervisor will report to the Client Service Manager, Client Manager, Client Director, or equivalent leadership.

Job Overview:
The Customer Service Supervisor (CSS) position is to sit on-site with our client and oversee multiple sites or projects. The position is responsible for daily service delivery, employee management, overall customer satisfaction, and strict adherence to all SPS policies. The CSS will act as the primary daily client contact in correlation with the Client Service Manager. While overseeing the staff onsite for all supervisory functions required.
Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service.
Duties and Responsibilities:

Oversees service delivery.
Manages the receipt, delegation and successful completion of all client requests.
Meets all client and SPS deadlines.
Manages all resources within the operation including people, hardware/software and facilities.
Coordinates staff schedules to ensure appropriate staff levels are maintained and proper coverage is provided for PTO, sickness and emergencies.
Maintains a safe working environment for the SPS staff.
Tracks all client requests using the approved tracking mechanism and performances.
Maintains metrics for monthly reporting of KPIs/SLAs.
Oversees all equipment, supply and messenger vendors to comply with SPS contract.
Performs multiple daily walkthroughs to observe team performance first hand.
Documents any incidents and inform Client and SPS immediately.
Oversees and reports on financial performance.
Maintains site P&L at proforma levels or above.

Consistently executes all deadlines to be met for for payroll, billing & A/R collection.
Oversees monthly budget forecasts for the account.
Grows the existing account year-over year.
Insures client & employee engagement.
Maintains Client Satisfaction Index ("CSI") at or above previous score.
Participates in monthly and quarterly client business reviews.
Maintains Employee Satisfaction Index ("ESI") at or above previous score.
Participates in SPS sponsored events.
Establishes and maintain accountability to Client Services Manager and/or higher level leadership.
Coaches, develops, and cross trains operations team to grow their careers.
Sets and communicates to each staff member individual responsibilities, operational issues/concerns, daily goals, service improvements and customer expectations.
Develop, appraises, and counsels staff to reduce turnover, improve employee satisfaction and increase promotability of staff members.
Maintains consistent documentation monitoring the status of each employee.
Provides annual employee performance evaluations and reviews as directed by SPS.
Insures operational excellence.
Performs strict adherence to all SPS policies & procedures.
Serve as a knowledge resource regarding SPS policies and procedures
Meets or exceeds all contractual and client KPIs/SLAs.
Immediately reports any personnel, security or data breach incidents to SPS leadership team.
Proactively institutes the SPS Governance Model to ensure client satisfaction.

Standardizes policies and procedures, including statistical monthly reporting and benchmarks.
Drives operational improvements and solution design.
Troubleshoots and resolves all client, site management and site staff issues.
Coordinates, implements and oversees any special projects.
Coordinates and leads vendor partner negotiations.
Manages site financials in terms of hours, gross margin spread, profitability and growth.
Serves as a knowledgeable resource regarding OSHA, EEOC and process for handling complaints.
Manages direct reports including managerial staff.
Assists in the development of training materials and execution of formal training sessions.
Supports business development internally and as directed.
Maintains consistent communication with Client and SPS at all levels.

Competencies:

Results-oriented.
Driven by client satisfaction.
Strong integrity, solid business ethics.
Excellent presentation and interpersonal skills.
Excellent English written and oral communication skills.
Expert in customer service skills, professional attitude and appearance.
Good organizational skills.

Ability to maintain confidentiality.
Attention to detail.
Ability to function with a high level of patience, tact and diplomacy to defuse anger and collect accurate information.
Able to convey information and ideas through speech in ways that others will understand.
Able to listen to and understand information and ideas presented through spoken words and sentences.
Able to speak clearly so listeners understand, identify and understand the speech of another person.
Be personable, articulate, knowledgeable and professional in presenting oneself in a professional setting.
Flexibility in dealing with simultaneous projects.

Qualifications and Education Requirements:

High School Diploma (or equivalent) required. Bachelor's Degree or higher preferred.
Minimum of 3+ years of experience in high level relationship building and operational management.
Previous management/ supervisor experience overseeing 5-10 employees.
Ability to build business relationships and interact effectively with "C" level executives.
Solid understanding of selling skills.
Exceptional computer skills.
Industry related experience a plus.
Driven by client satisfaction, with proven track record of diplomacy and ownership.
Strong integrity, solid business ethics.
Strong team approach to account management.

Creative strategic thinking and performance.
Required to maintain an overall professional appearance and attitude.
Adhere to all policies and procedures required.

Physical Demands:

Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs.
Ability to walk, bend, kneel, stand, and/or sit for an extended period of time.
Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.).
Physically able to talk on the phone and input data simultaneously.
Ability to lift or move 40 lbs. or greater frequently.
Specific vision abilities required by this job include close vision, distance vision, ability to adjust focus and ability to match or may include detection of differences between colors, including shades of color and brightness.

Travel: Some local travel is required for this position. Approximately up to 25%.

Other Duties:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
WHAT WE OFFER

Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!
Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!
We Recognize Talent: We offer a variety of recognition programs for all levels of employees!
Full-Time Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, 401k w/ matching, Entertainment Discounts, & Paid Time Off.
Part-Time Benefit Offerings: 401k w/ matching, Entertainment Discounts, & Paid Time Off (if eligible).

About SPS
SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe.
In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies.
SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.
At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.
SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by law.
To view our privacy policy, click on the link below:
SPS-North America Privacy Policy

Job Type: Full-time

Pay: $16.00 - $19.00 per hour

Apply Now

Director Of Events jobs in New York, NY

Client Service Supervisor

Early Head Start Teacher

Vice President/Senior Director – Sales & Marketing (Wamsutta)

Instructor - 4049

Director of Residence Enrollment

Director of Food and Beverage - Waldorf Astoria New York

Nursing Associate Dean & Program Coordinator

Director of Sales

Middle School Social Studies Teacher

Catering Director - Corporate Dining

Middle School Math Teacher

Early Childhood Head Teacher II (West Side YMCA)

Director Sales & Events - Luxury Hospitality Group

Assistant Director of School

Elementary Health and Physical Education Teacher

Senior Development Associate

Cruise Director

Vice President Culinary Operations East | OVG Corporate NY

Sales Engineer - East

Creative Director of Culinary R&D

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