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Nurse Station Manager

Guam Radiology Consultants - Tamuning, GU

Quick Apply

Job Details

Full-time From $50,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Gym membership
Life insurance

Qualifications

CPR Certification
Customer service
Intake
HIPAA
Windows
Bachelor's degree
Healthcare management
Patient care
CPT coding
Typing
Leadership
Medical terminology

Full Job Description

JOB DESCRIPTION: The Nurse Station Manager serves as a resource of communication link for all physicians, patients, departments, and GRC personnel, visitors, etc., regarding the overall daily operations of the Nurse Station. Individual is responsible for but not limited to: entering patient demographics into the Ramsoft system, greeting/ assisting patients during office visits, and receiving incoming telephone calls in a prompt, courteous, and professional manner. Individual is also responsible for providing accurate and efficient administrative support to patients and internal healthcare providers. In this role, the manager will facilitate orientation, training, development and supervision of all unit coordinators at Nurse Station; ensure all patient-intake and documents necessary for use by internal department are accurate; actively monitor patient waiting area and answer general inquiries; assists in assigned projects as needed.

Note: Job Descriptions may be revised to suit Business needs at any time.

RESPONSIBILITIES:

Provides day-to-day supervision of department staff which includes assigning tasks, monitoring performance to ensure compliance with guidelines, policies, and procedures, providing feedback on performance, and writing and conducting performance reviews. Emphasis placed on process improvement and developing staff for potential leadership roles.
Assigns all staff hours and provides staffing schedule to staff in advance. Maintains all timesheet reporting and can identify adjustments appropriately. Monitors department staff hours to avoid and limit overtime. Ensures that all overtime given was approved prior to overtime taken. Submits all overtime, leave forms and excuse notes to Human Resources by pay week deadline, to avoid any delays in payroll.
Monitors Nurse Station Team adherence to daily schedule (including mandatory lunch breaks).
Contact referring physicians upon radiologist request.
Fax reports to providers upon request, if available.
Monitors patient flow and solves potentials issues to prevent disruptions.
Conducts intake interviews with new or readmitted patients to gather necessary administrative information, assists clients in completing paperwork, explains billing policies/fees, and answers general inquiries.
Facilitates and schedules regular staff meetings and training classes for safety, infection control, OSHA, CPR, and others as required.
Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Complies with governmental and accreditation regulations.
Provides necessary follow-up to ensure Patient’s intake has been properly facilitated.
Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.
Assist patients in facilitating all their needs related to, scheduled appointments, issue lab forms, patient records, and preparations for procedures (i.e., contrast)
Assumes responsibility to adhere to GRC SOP’s, to the regulations of all local and Federal agencies. Enforces all company policy, memorandum, and procedures.
Serve as a customer service advocate and ensures staff responds to all inquiries, requests, and requirements in a highly responsive and professional manner.
Perform evaluations, counseling, corrective action, and trains staff according to system wide policies and procedures. Identify, coach and/or mentor top talent for leadership opportunities and succession management. Create a foundation that supports and develops team members allowing for growth and success.
Protects and Safeguards GRC Assets.
Performs other duties as assigned.

SKILLS:

Must possess strong customer service skills, be proficient in use of PC Windows OS and RIS/PACS (RAMSOFT), familiar with Medical Terminology, CPT Codes, able to communicate in a professional manner.
Must possess the ability to provide adequate training and develop staff for leadership roles.
Should be able to complete multiple tasks simultaneously.
Must possess basic typing skills to input various data into RAMSOFT system.
Must be familiar with all equipment and processes needed to complete duties.
Ability to type 40 words per minute.

EDUCATION:

Bachelor's degree in related field strongly preferred.

EXPERIENCE:

2+ years leadership experience related to patient care strongly preferred
2+ years of experience with Medical software or EMR strongly preferred
Knowledge of HIPAA and all areas of scheduling, including medical terminologies, provider templating, and accepted insurance coverage preferred.

BENEFITS:

401(k)
Life Insurance
Health Insurance
Dental Insurance
Gym Membership
Paid Time Off
Paid Holidays

SCHEDULE:

40 hours per week
Day Shift
Monday to Friday; Saturdays

WORK WEEK: Monday-Friday (7:00AM-4:00PM, 8:00AM-5:00PM or 9:00AM-6:00PM)

WEEKEND WORK REQUIRED: Saturday (7:00AM - 1:00PM)

Equal Opportunity Employer

Guam Radiology Consultants and its affiliates are an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

If you think you are a good fit for our team, we would love to hear from you. Please include your resume with your email. Thanks, and good luck!

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Paid time off

Schedule:

Day shift

Work setting:

In-person

Education:

Bachelor's (Preferred)

Experience:

Healthcare management: 2 years (Preferred)
Patient care: 2 years (Preferred)

Work Location: In person

Quick Apply

Customer Advocate jobs

Nurse Station Manager

Dean of Transfer & Allied Health

Specialist III - Maui Commercial Banking

Registered Nurse (RN)

Advanced Practice Provider - Nurse Practitioner or Physician Assistant

Academic Support Advisor I (Evening/Weekend Hours)

Customer Service Representative- Corrections

Dental Hygienist

Veterinarian: Emergency and General Practice

Customer Service Associate

Speech-Language Pathologist | SCHOOL PLACEMENT

Corporate Receptionist

Call Center Representative/Customer Service

Customer Support Advocate

Outpatient Psychiatrist ANY STATE LICENSE

RN - Assisted Living Service Coordinator

Speech Language Pathologist II - PRN

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Senior Patient Services Manager

Customer Advocate

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