20 Best technical support jobs (Hiring Now!)

Customer Support Engineer
Oxford Instruments Plc —Santa Barbara, CA
We need a technical, pragmatic individual who can trouble shoot and repair all assigned systems to the appropriate level, ensuring that the system is returned…
$120,000 - $135,000 a year
IT Support Specialist
Confidential —Reedsville, PA
Your role will involve providing technical support to end-users, troubleshooting hardware and software issues, and maintaining computer systems.
$50,000 - $55,000 a year
Quick Apply
8d
Software Support Representative
Advanced Digital Data, Inc. —Flanders, NJ
Manage large amounts of incoming phone calls. Occasional backup to other departments that may include: receptionist, shipping, QA, data conversion or software…
Estimated: $42.6K - $53.9K a year
Quick Apply
5d
Customer Service/Technical Support Rep
Inspiro Relia US, Inc. —Coeur d'Alene, ID
Inspiro’s US-based Customer Service champions create seamless interactions with consumers, equipped with local knowledge, advanced technological tools, and…
From $18.28 an hour
Quick Apply
11d
Technical Support
HTC Global Services —Binghamton, NY
Troubleshoot basic technical issues under guidance. Gain practical experience in a technical role. This entry-level position offers hands-on training, making it…
From $15 an hour
Quick Apply
1d
Fittings and Plumbing Technical Support Salesperson
QMC Technologies Inc. —Depew, NY
Fittings and Plumbing Technical Support Salesperson will identify, develop and strengthen our customer relationships by providing the highest level of technical…
$23 - $25 an hour
Quick Apply
Desktop Support Technician
HCL Technologies Limited - Business Services —Timmonsville, SC
Experience providing technical support in a help desk environment. Respond to help desk tickets and provide timely resolution to technical issues.
$28 an hour
Quick Apply
9d
Technical Support Specialist Tier 2
CMIT Solutions of Cleveland SW And Akron —Strongsville, OH
You will play a crucial role in providing technical support and troubleshooting assistance to end-users within our client organizations.
$55,000 - $65,000 a year
Quick Apply
Customer Support Representative
TherapyNotes.com —Horsham, PA
Technical and Business Software Training - Train customers on how to properly navigate and use the TherapyNotes software, educate customers about core software…
$50,000 a year
Quick Apply
Desktop Support Technician, IT Operations
Tesla —Fremont, CA
As the face of IT, the Desktop Support Technician must have strong technical troubleshooting abilities, excellent communication skills and be willing to…
$21.20 - $56.40 an hour
2d
Electrical Engineer II & Technical Support
Spray Enclosure Technologies, Inc. —Rialto, CA
Provide engineering information by answering questions and requests from dealer network and their technical staff. Drawing schematics: 3 years (Required).
$82,850 - $86,000 a year
Quick Apply
IT Support Specialist
Grocery Supply Company —Sulphur Springs, TX
Maintenance, cleaning and upkeep of all servers and IT hardware, installing and upgrading rack-mounted equipment, network cabling, server room, IT storage room…
Estimated: $39.1K - $49.5K a year
Quick Apply
5d
IT Project Support/ Installer
LightBox Systems —Harlan, IA
In this role you’ll be working directly with our senior technical engineers to perform both onsite service/project work. Desktop, Server and Network support.
$45,000 - $55,000 a year
Quick Apply
Automotive Lift Parts and Technical Support Specialist
BendPak —Agoura Hills, CA
Customer-specific needs will be sourcing repair parts for old BendPak products, trouble-shooting products to determine parts needed, technical support for…
$17 - $23 an hour
Quick Apply
Service Desk Technician / Desktop Support Technician (Remote Job)
Excelraise, LLC —Raleigh, NC
Ability to work independently to analyze customer’s needs and resolve technical problems; manage time to meet schedules; prioritize tasks according to customer…
$33 - $38 an hour
1d
Concrete Coatings Technical Support
Penntek Industrial Coatings —Lakeville, MN
Ability to answer multiple calls throughout the day and navigate through issues that arise with customers. Answering Penntek’s technical support line.
Estimated: $52.9K - $67K a year
Quick Apply
IT Specialist
Softrim LLC —Freehold, NJ
Provide Tier 1-2 technical support to both on-site users and remote users via phone, web-based tools, and email. Maximize billable status for work performed.
Estimated: $46K - $58.3K a year
Quick Apply
12d
VMWARE Technical Support Engineer
Laiba Technologies —Remote
Experience in providing technical support for multiple platforms – (Unix, Linux, Windows). Extensive administration and support experience with Windows server…
$52 - $55 an hour
Quick Apply
1d
Technical Support Engineer (Endpoint Software)
Resilio Inc. —Remote
Bachelor's degree in Computer Science, Information Technology, or related field. The ideal candidate will play a crucial role in providing technical support to…
$50,000 - $80,000 a year
Quick Apply
5d
Colorado-Based Technical Support Engineer
CallTrackingMetrics, LLC —Remote
Serve as a member of our Help Desk team to answer inbound customer phone calls, chats and emails regarding customer’s questions on product use, how to set up…
$28.85 - $31.25 an hour
Quick Apply
3d

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Customer Support Engineer

Oxford Instruments Plc - Santa Barbara, CA

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Job Details

$120,000 - $135,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Family leave
Vision insurance

Qualifications

Soldering
Engineering
Assembly
Physics
Customer support
Welding
Leadership
Mechanical knowledge

Full Job Description

Oxford Instruments is looking for a highly skilled Customer Support Engineer to join the Nano Science team to service a series of complex low temperature equipment based in Santa Barbara CA.

About Us
Oxford Instruments plc is a leading provider of high technology products and services to the world's leading industrial companies and scientific research communities. Our core purpose is to support our customers to address some of the world's most pressing challenges, enabling a greener economy, increased connectivity, improved health and leaps in scientific understanding. We are proud to be recognised as the leaders in what we do and for the difference we make in the world. This is an exciting time to come join us!

How we work
We’re committed to being the leading provider of high-tech products and services for the world’s most important industrial and scientific research communities. Our people are vital to our success. We strive to offer the opportunities that will attract, motivate and retain the very best talent in our sector. This involves creating an inclusive environment and culture, where difference is valued and people are recognized for what they deliver and bring to the team.

Empowering People to Make a Difference
We don’t wait for change to happen. We enable it. That’s why we aim to create the best working environment and culture for our people to thrive. We share the same goals and value diversity of thought, perspective and experience. With a focus on the ongoing development, engagement and wellbeing of our people, we know we will continue to exceed customer expectations and drive change for the future.

About the Opportunity : We have an exciting opportunity available for an experienced Support Service Engineer to be a hands-on leader. We need a technical, pragmatic individual who can trouble shoot and repair all assigned systems to the appropriate level, ensuring that the system is returned to full operation in accordance with its performance specification and within a cost effective time frame for Oxford and for the customer. Who will ensure the customer is aware at all times of the correct method to obtain basic results, basic safety and system care. The Service Support Engineer will install, and ensure the operation of assigned systems and options to factory performance specifications. Perform Basic “User Familiarization” Training at installations. Ensure that costs generated by actions undertaken are controlled. Ensure that all resources allocated e.g. vehicle, tools, test equipment are maintained in good condition. Understand and control available resources to achieve customer satisfaction (such as Product Managers).

The duties of this job require a high degree of specialized expertise and skill in maintaining established standards of quality and accuracy. Drive, determination and a self-disciplined approach to achieving results that meet these established criteria are necessary for successful job performance. While the pace of the work is faster than average, quality is never compromised. The work requires specialized technical problem solving and ingenuity while working within approved organizational systems and technology, and the demonstration of the values of integrity, quality and caution.

Key Responsibilities:
Install Oxford QX dilution refrigerator systems as they are delivered
Annual maintenance of dilution refrigerators currently on site, various manufacturers and models, 18 + systems which are in constant use.
Trouble shoot QX system.
Cross train with Plasma group to support the Plasma systems that are also on site.
Maintain service equipment and spare parts on site.
Train end users and support technical enquiries

Position Characteristics:
Varied activities Multiple, simultaneous projects Fast-paced environment
Technical, analytical focus Work within established standards and guidelines Expertise-based problem solving
Authoritative, quick decision making within defined span of control Based on accepted quality standards, policies and procedures Important to also train others to make correct decisions
Communication is task based, technically oriented Team roles are clearly defined Need for collaboration is minimal, when necessary, it is focused on specific tasks or problems
Leadership based on specialty expertise Directive leadership to assure quality standards are met Delegation infrequently required, and when required, close follow-up is essential

About the Candidate:
The right candidate for this position will have a degree in Physics or Engineering, a strong background working with and/or servicing high vacuum and low temperature equipment, specifically Oxford Instruments products, as well as experience in low temperature Physics applications. Experience in mechanical assembly techniques (Soldering, welding) and basic understanding of low temperature thermometry is a must.

Additional qualifications:
Good record keeping habits and attention to detail.
Skilled with leak detection at cryogenic temperatures
Competent with network based control systems
Excellent people skills
Well organized

Salary: In accordance with California law, the expected annual salary range for this position is between $120,000 - $135,000. The actual compensation will be determined based on experience and other factors permitted by law.

Oxford Instruments Perks and benefits:
Generous benefit packages - We offer our employees competitive health insurance options, including Medical, Dental, and
Vision plans.
Our 401k program has options for saving both pre- and post-tax dollars for retirement.
Paid Time Off (PTO) Work-life balance is a key part of our company culture here at OI, and we know that our employees do their best work when they can take the time they need to rest and recharge. Employees start with 4 weeks of PTO which is accrued each pay period.
Holidays - We recognize 12 holidays this year
In addition to all the standard PTO options, OI proudly offers a generous and progressive paid family leave policy.
Professional Development - OI supports you and your professional development with $5,250 available in annual tuition reimbursement after 6 months of service.

Oxford Instruments is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Oxford Instruments is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please contact Human Resources, 978-405-1119.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.

Note to recruitment agencies: Oxford Instruments operates a Preferred Supplier List, and we do not accept unsolicited agency CVs. Please do not forward candidate details in response to this advert, or to any Oxford Instruments employees or other company locations. Oxford Instruments is not responsible for any fees related to unsolicited CVs.

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