Doc Bresler's Cavity Busters is looking for an experienced Front Desk Receptionist to work in our SOUTH PHILADELPHIA location. This is an immediate, full-time position. You must be able to work ONE SATURDAY per month.
DUTIES & RESPONSIBILITIES FOR FRONT DESK RECEPTIONIST
- Checks in and checks out patients in a pleasant, professional manner.
- Verifies and confirms patient’s appointment.
- Verifies insurance and eligibility
- Verifies and updates patient demographic information as needed in the computer at each visit
- Creates financial treatment plans and reviews with parent or guardian
- Collects insurance co-payments, non-covered services and outstanding balances at time of service
- Books and reschedules patient appointments accordingly
- Schedules Brace Busters consultations for referred patients
- Maintains orderly, efficient and timely flow of patients in a fast pace office
- Answers patient inquiries in a pleasing, professional manner
- Answers telephones, transferring calls and taking messages as needed and delivering to appropriate staff
- Assists fellow staff members with training and/or other requests
- Enters charges for procedures based on treatment
- Records information on the ledgers and deposits accurately and neatly
- Prepares for and reports at meetings as required
- Maintains front desk supplies, and notifies management when low
- Maintains strict confidentiality; and treats all staff, patients and visitors with respect
- Develops and maintains a thorough working knowledge of computer systems
- Performs other related work as required
Experience
- Preferred but not mandatory experience in a dental office environment
- Preferred but not mandatory experience with Dentrix software
Skills
- Skill in identifying and resolving problems
- Ability to exercise a degree of initiative and judgment
- Ability to establish and maintain effective working relationships with patients, coworkers and the public
- Ability to read, write and communicate effectively orally and in writing
- Proficiency in the operation of a computer and other office equipment
PROOF OF COVID 19 VACCINATION REQUIRED
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Expected hours: 32 – 38 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Education:
- High school or equivalent (Preferred)
Work Location: In person