Job Summary:
We are seeking a Sales Support Representative to join our team. As a Sales Support Representative, you will play a crucial role in providing assistance and support to our sales team. Your primary responsibilities will include managing customer inquiries, processing orders, and ensuring customer satisfaction. This is an excellent opportunity for someone who is organized, detail-oriented, and has a passion for delivering exceptional customer service.
Responsibilities:
- Assist the sales team with administrative tasks and order processing
- Respond to customer inquiries via phone, email, or in-person
- Provide product information and recommendations to customers
- Upsell additional products or services to customers when appropriate
- Process sales orders accurately and efficiently
- Coordinate with other departments to ensure timely delivery of orders
- Resolve customer complaints or issues in a professional and timely manner
- Maintain accurate records of customer interactions and transactions
Skills:
- Excellent time management skills to prioritize tasks effectively
- Experience in technology sales or technical sales is preferred
- Ability to upsell and promote additional products or services
- Basic math skills for processing orders and calculating totals
- Knowledge of stock management and inventory control is a plus
- Strong English communication skills, both verbal and written
- Previous experience in jewelry sales is desirable but not required
- Strong organizational skills to manage multiple tasks simultaneously
- Exceptional customer service skills to ensure customer satisfaction
We offer competitive compensation and benefits packages. This is a full-time position with opportunities for career growth within our organization.
If you are a motivated individual with a passion for sales support and delivering excellent customer service, we would love to hear from you. Apply now to join our team as a Sales Support Representative!
Job Type: Full-time
Pay: $15.50 - $16.50 per hour
Expected hours: 40 per week
Benefits:
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- Tucker, GA 30084 (Required)
Work Location: In person