A SaaS company for the transit and transportation industry is looking for a highly organized and detail-oriented Next-Day Scheduler to join our fast-paced team! In this role, you will play a critical role in ensuring the smooth operation of our daily schedule by scheduling appointments efficiently and effectively.
Responsibilities:
· Schedule appointments for the same day, considering client needs, staff availability, and urgency.
· Communicate effectively with clients and staff to confirm appointments, reschedule as needed, and address any questions or concerns.
· Maintain a clear and organized schedule using scheduling software.
· Prioritize appointments based on urgency and importance.
· Handle cancellations and last-minute changes efficiently.
· May require some data entry of appointment details.
· Contribute to a positive and professional work environment.
Qualifications:
· Minimum 1 year of experience in appointment scheduling or a related field.
· Excellent communication and interpersonal skills.
· Proficient in scheduling software Trapeze and data entry.
· Strong organizational skills with the ability to prioritize and manage multiple tasks simultaneously.
· Ability to work independently and as part of a team.
· Excellent time management skills and the ability to meet deadlines.
· Positive attitude and a willingness to learn.
Job Type: Full-time
Pay: $25.00 - $27.00 per hour
Expected hours: 40 – 48 per week
Experience:
- Trapeze: 1 year (Preferred)
- Public Transportation: 1 year (Required)
Ability to Commute:
- Phoenix, AZ 85007 (Required)
Work Location: In person