Spring Gardens Assisted Living is looking to add exceptional, responsible RECEPTIONISTS to our Front Desk team at of our beautiful community in Midvale, UT. These positions would be PART TIME & PRN with the following schedule:
Tuesday 3pm-7pm
The 2nd and 4th weekend each month:
Saturday 9am- 6:00pm
Sunday 10:00am- 5:00pm
The Receptionist is responsible for facilitating resident and guest enjoyment by providing information and assistance in response to a wide variety of requests.
We are searching for an outstanding individuals with excellent customer service skills. You must be able to multi-task and love to work in a “fast-paced” and “positive” work environment. This vibrant receptionists will be focused on customer service and one who truly enjoys interacting with seniors. Please be responsible/dependable, goal-driven and an autonomous self-starter with an entrepreneurial passion and drive to reach the pinnacle of success.
Duties & Responsibilities:
-
Provide exceptional customer service
-
Answer telephones, direct calls to appropriate individuals in a timely, clear, concise, and professional manner
-
Monitor the Emergency Alert System and immediately respond to every call
-
Effectively manage business center and process incoming and outgoing mail
-
Maintain a safe and secure environment, follow established safety standards
-
Encourage teamwork through cooperative interactions with co-workers and other departments
-
Keep front lobby area and front desk clean and organized; etc.
-
Direct emergency personnel to emergency location and be contact person in case of emergency
-
Document in the logbook any significant incidents
-
Maintain visitor sign in/out book, reservation book for guest rooms, and completes maintenance work orders
Qualifications:
-
Experience in customer service is highly desired
-
Polished and professional appearance and demeanor
-
Upbeat and positive team player attitude
-
Strong judgment and solutions-oriented
-
Proactive customer service approach
-
Microsoft and computer knowledge
-
The last thing we need you to bring is your ideas, creativity, enthusiasm and high standards for resident care