Job Title: Front Desk Receptionist - Medical Spa
Location: Smokey Point area (Arlington/Marysville)
Position Type: Part-time (20 hours per week) or Full-time (at least 40 hours per week)
Overview:
We are a thriving Medical Spa nestled in the heart of the Smokey Point area, dedicated to providing high-end treatments and exceptional service to our patients. As our practice continues to grow, we are seeking an experienced and dynamic individual to join our team as a Front Desk Receptionist. This pivotal role serves as the face of our establishment, ensuring seamless operations and fostering a welcoming atmosphere for our valued patients.
Responsibilities:
- Greet patients with a warm and inviting demeanor, embodying our commitment to exceptional customer service.
- Manage incoming calls, text messages and emails promptly and professionally, providing accurate information and assistance as needed.
- Assist in transitioning from paper charting to digital charts, while ensuring accuracy and completeness of patient records.
- Utilize scheduling software to coordinate appointments for our team of service providers, demonstrating strong organizational skills and attention to detail.
- Maintain cleanliness and organization of the lobby, including stocking product shelves and managing incoming inventory.
- Collaborate with colleagues to address any issues or concerns that arise, fostering a positive and supportive work environment.
- Adhere to company policies and procedures, including maintaining confidentiality of patient information and upholding standards of professionalism.
Qualifications:
- Previous experience in the spa or hospitality industry required, with a strong understanding of customer service principles.
- Excellent communication skills, both written and verbal, with the ability to interact confidently with patients and team members.
- Proficiency with computer systems and software applications, including scheduling tools and email platforms.
- Flexible availability to work a combination of hours from Monday to Friday, accommodating the needs of our business and provider's schedules.
- Positive attitude and outgoing personality, capable of providing a "burst of sunshine" to brighten our clients' day.
- Ability to multitask effectively in a fast-paced environment, prioritizing tasks and managing time efficiently.
Join us as we continue to elevate the standard of luxury and excellence in the Medical Spa industry. If you are passionate about delivering exceptional service and thrive in a dynamic team environment, we invite you to apply for this rewarding opportunity!
Job Types: Full-time, Part-time
Pay: From $20.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
Application Question(s):
- Please list your availability for work.
Ability to Commute:
- Arlington, WA 98223 (Required)
Work Location: In person