Job Overview:
We are seeking a dedicated Patient Coordinator to join our Squad. The ideal candidate will need to have strong communication and multi-tasking skills, initiative and ambition. Individual must have a positive attitude, great customer service skills and have a team player mentality while also being able to work independently.
Duties:
- Greet and assist patients in a friendly and professional manner
- Handle patient referrals | medical records request within a timely manner
- Collect patient account balance / copays during time of service or over the phone
- Schedule patient appointments and manage the appointment calendar efficiently
- Verify patient insurance coverage and process necessary paperwork
- Maintain accurate patient records and update medical information as needed
- Answer phone calls, respond to inquiries, and direct calls appropriately
- Collaborate with healthcare providers to ensure smooth patient flow
- Follow HIPAA guidelines to maintain patient confidentiality
- Ability to cross train and assist the Squad as needed
Requirements:
- Preferred Experience with eClinicalWorks | NextGen | pMD EMR Software
- Familiarity with multi-line phone systems for handling incoming calls effectively (RingCentral)
- Knowledge of HIPAA regulations and medical record management
- Experience in medical scheduling, preferably in a fast pace medical office
- Previous work as a medical receptionist, dental receptionist, or in medical administrative support roles
Joining our team as a Patient Coordinator offers the opportunity to work in a dynamic healthcare environment, utilizing your skills to provide exceptional patient care.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
- No weekends
Education:
- High school or equivalent (Required)
Experience:
- medical reception | patient coordinator: 3 years (Required)
Ability to Commute:
- Frisco, TX 75033 (Required)
Ability to Relocate:
- Frisco, TX 75033: Relocate before starting work (Required)
Work Location: In person