E-Commerce Marketplace Specialist
Department: Marketing & E-Commerce
Reports to: E-Commerce Marketplace Manager
Job Description:
Responsible for maintaining a “Best in Class” Catalog for assigned e-commerce accounts by analyzing sales performance, identifying catalog gaps, becoming a platform expert and driving profitable revenue through our e-commerce partners while supporting the entire e-commerce marketplace and marketing teams.
Job Requirements:
- Maintain Best in Class Catalog for assigned accounts
- Assigned account portal management and ticket resolution
- Analyze product related feedback for content correction or enhancement
- Main point of contact for escalated issues regarding assigned accounts
- Perform onsite catalog scrubs triggered by sales performance/analytics (down skus)
- Identify catalog gaps and propose new items collections to load
- Build and maintain professional relationships with assigned accounts
- Understand assigned accounts strategies and best practices
- Analyze and optimize results of merchandising efforts
- Focus on data integrity, process improvements, and efficiencies
- Plan, develop, and coordinate cross-sell items and other opportunities for consumers who purchased
- Partner with assigned account team to ensure expectations are being met weekly/monthly/annually
- Attend and participate in team meetings, training sessions, and company-sponsored programs as required
- Support E-Commerce Marketplace Manager in achieving revenue and margin goals for Liberty Furniture
- Perform other duties as assigned
Job Qualifications Include:
- College Education or equivalent
- Ability to listen, comprehend, and process direction from supervisor
- Proficient in Microsoft Office Suite, especially Excel, Word, PowerPoint, etc.
- Strong organizational skills with attention to detail
- Proactive personality and strong communication skills
- Punctual and dependable
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Experience:
- Marketing: 1 year (Preferred)
Work Location: Hybrid remote in Atlanta, GA 30336