This is a fully remote position based in the continental United States. Applicants must have Insurance industry experience.
Are you a dynamic insurance product manager with a passion for product launches and a knack for seamless implementation? MASA is in search of a Product Enablement Manager to lead our product introduction process and ensure our offerings reach the market flawlessly.
About Us
MASA has been a leader in emergency medical transportation insurance since 1974. We're not just a company – we're a close-knit team dedicated to "Protecting families with compassion when others don't." Our professional yet friendly company culture fosters collaboration, innovation, and a clear mission that resonates through every role as we support our expanding base of 2+ million members across the United States and the Caribbean. Learn more at https://www.masamts.com
What You Will Do
Reporting to our Director of Product Development, we’ll count on you to plan and execute successful product launches. Your main responsibilities will include:
- Lead customer product launch implementation, guiding requirement gathering, planning, and cross-functional collaboration.
- Keep a watchful eye on ongoing customer product releases, ensuring they proceed smoothly and efficiently.
- Define a playbook for product and market launches that aligns with our business objectives.
- Document the necessary steps for customer product implementation, maintaining accurate records of configurations.
- Collaborate with technology teams to configure products in our systems and enhance the online customer experience.
- Support sales and marketing by providing insights on key product differentiators and messaging across our membership and insurance offerings.
- Stay up-to-date on industry trends and competitor products, ensuring our offerings remain competitive and suggesting improvements.
- Contribute to the creation of product materials, sales tools, training resources, agreements, and policies for effective product presentation.
What We Need From You
Our ideal Product Enablement Manager possesses:
- A bachelor’s degree in business or a related field from an accredited college or university.
- Five or more years of experience in the Insurance industry working in product teams, business operations, user experience, product launches, process implementation, marketing, or strategy.
- A history in roles such as Project Manager, Product Manager, Operations Manager, Business Analyst, or Sales Operations Manager.
- Critical skills including strong analytical abilities, effective communication, creative problem-solving, research expertise, and remarkable organization and time management.
What We Will Provide You
- Fully remote opportunity: Work from anywhere in the continental United States and travel occasionally to our company offices in Fort Lauderdale, Florida.
- Competitive base salary, bonuses, and comprehensive employee benefits programs.
- A professional and friendly company culture that supports a clear mission: "Protecting families with compassion when others don’t."
- An opportunity to unleash your expertise and create a lasting impact on our journey of growth and success!
NOTE: Any pay range listed for this position is an estimate by the job board and may not reflect the actual compensation.
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Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Compensation package:
Work Location: Remote