Police Records Specialist Trainee
An additional 9.5% general salary increase will be applied effective July 2024.
The Ontario Police Department seeks a motivated individual to perform a variety of responsible and complex clerical duties in an assigned section of the Police Department. The Police Records Specialist Trainee is an entry-level class performing Police Records Specialist work under close supervision and training. Police Records Specialist Trainees are eligible for promotion to Police Records Specialist upon meeting the minimum requirements, receiving a satisfactory performance evaluation, and recommendation from management.
The ideal candidate will possess a go getter mentality; exhibit exceptional work ethic by taking initiative to ensure tasks are completed correctly and in a timely manner; and have the ability to remain focused, positive, and professional in a fast paced demanding environment. The successful candidate will have exceptional communication and interpersonal skills with a customer service orientation. Additionally, the ideal candidate will be a model for the City's Approach to Public Service - Commitment to the Community, Achieving Excellence Through Teamwork, and Doing the Right Thing the Right Way – and embodies the mission of the Ontario Police Department– Teamwork, Professionalism, Integrity, Accountability and Dedication.
Due to the high volume of applications anticipated for this recruitment, the following procedures will apply:
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The Eligibility List will consist of both internal and external applicants who meet the qualifications and successfully complete any required selection processes.
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The City reserves the right to limit the number of external applications accepted to the first one hundred (100) qualified applications.
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Hiring departments will have the option to consider internal applicants on the Eligibility List prior to considering all candidates on the Eligibility List.
Background Investigation
All appointments to this position are subject to a satisfactory background investigation conducted by the Ontario Police Department. The background investigation will include the following; passing of a polygraph test and the successful completion of a post-offer medical exam (including drug screen). Candidates may be disqualified from further consideration during the background investigation for a variety of reasons including if they have: an excessive number of traffic citations and/or collisions; arrests and/or convictions; a history of illegal substance abuse; poor credit history (factors include bankruptcy, foreclosures, liens, repossessions, and recency); or thefts from a previous employer. For clarification of any of the above disqualifying reasons, please call Police Department Background Unit at (909) 408-1820. The following list describes some areas that are covered in the background investigation:
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Your relatives, references, and acquaintances are asked to comment on your suitability for a career in law enforcement.
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The information supplied regarding your educational history is examined and verified.
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You must list a history of your residences.
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Your work history and experience are examined with regard to your dependability, relationships with fellow workers, trustworthiness, and general job performance.
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Military service records are subject to verification.
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The background investigation considers your management of personal finances (however, being in debt does not automatically disqualify you).
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Your criminal, driving, and insurance records are evaluated. Felony convictions will be grounds for disqualification from the selection process.
The Ontario Police Department
The mission of the Ontario Police Department is to protect life and property, build and maintain authentic relationships, and enhance the quality of life in our community.
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TEAMWORK: Fulfilling community partnerships that instill pride, passion and commitment through communication and performance. Learn from the past and embrace the future through empowerment, respect, and cooperation.
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PROFESSIONALISM: It is not the job we do; it is how we do our job. We are engaging and consecrate with our actions, image, and conduct.
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INTEGRITY: We hold honesty as our guiding principle. When faced with difficult decisions, we do the right thing, even in the face of adversity.
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ACCOUNTABILITY: We openly identify and address problems and willingly accept responsibility for our own actions.
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DEDICATION: We are committed to our craft and to the residents, businesses, and visitors of the City of Ontario.
The City of Ontario
The City of Ontario is a dynamic leading community in the Inland Empire with a variety of full-time and part-time employment and volunteer opportunities. Ontario enjoys the reputation of being a progressive City which provides solid leadership to its citizens and to the business community. The City provides a full range of services to the community including: Police, Fire, Management Services, Community Life & Culture, Community Development, Economic Development, Public Works and the Ontario Municipal Utilities Company. The City's team is staffed with approximately 1,500 full-time and 300 part-time diverse and talented employees who work to support a common goal of providing excellent service to the community.
The City‘s vision for the future is very exciting and we foresee tremendous growth within the year(s) to come. We welcome you to view the City of Ontario’s 2024 State of the City video by clicking on the link below as well as other links to learn more about the City.
State of the City The Ontario Plan
Smart Ontario Downtown Ontario
The essential functions typically performed by the Police Records Specialist Trainee include the following:
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Assists at the front counter of the Police Department; assists department personnel and the public by telephone or in person by providing general information regarding departmental policies, procedures, and regulations.
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Releases requested reports and related information to the public or to outside agencies in accordance with established regulations.
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Transcribes police reports.
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Verifies, enters, and retrieves data in City, local, state, and federal law enforcement automated database systems.
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Maintains, sorts, copies, and distributes reports, and other materials; distributes mail.
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Files, seals, purges, and destroys police documents as directed and/or in accordance with established regulations.
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Receives fees at counter and issues receipts; balances daily cash register(s).
Education
Equivalent to a high school diploma or recognized equivalent.
Experience
One year of responsible clerical experience.
License
Valid California Class C driver's license and an acceptable driving record at the time of appointment and throughout employment.
Special Requirement
Ability to work various shifts, including days, evenings, nights, weekends, and holidays.
Desirable
Knowledge of social media research tools; law enforcement databases and software programs (i.e. Coplink, CLETS) and crime analysis software; modern police practices and methods; current laws and ordinances, particularly those of arrest, search, and seizure; and the geography of the City.
Background Investigation
Candidates must demonstrate the ability to successfully complete a background investigation conducted by the Ontario Police Department.
How to Apply
. If this is the first time applying for a position using governmentjobs.com you will be prompted to create a new user account, otherwise log in with your user name and password. Your application and responses to any supplemental questions will be used to evaluate your qualifications for this position. It is suggested that your application include the following:
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List any relevant experience and education that demonstrates that you qualify for the position.
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List all periods of employment for at least the past 10 years, beginning with your most recent or present employer (including if applicable, all employment with the City of Ontario).
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Separately list each position held, including different positions with the same employer.
A resume may be attached to your application but will not substitute for the proper completion of your application. Applications that are not properly completed may be rejected.
NOTE: Transcripts from colleges, universities or technical schools outside of the United States must be assessed for U.S. equivalency by a NACES educational credential evaluation service. Failure to provide a transcript or credential evaluation report will result in your application being rejected and you will not be able to continue in the selection process for this position.
Supplemental Questions
To complete your application for this position you will be prompted to respond to supplemental questions. This information will be used as part of the application screening and selection process and is designed to help you present your qualifications for this position. This may include a selection step in which your application and supplemental questions are reviewed and scored by a panel of raters familiar with this position.
Incomplete responses, false statements, omission, or partial information may result in disqualification from the selection process. Your responses should be consistent with the information provided on your application.
Please provide succinct, concise, descriptive, and detailed information for each question. If you have no experience, write "no experience" for the appropriate question.
Email Notices
Email is the primary way that the Human Resources or Hiring Department will communicate with you. Please check your email account (including the SPAM folder) on a regular basis for any emails related to the application or selection process. Emails from the city of Ontario will come from "@ontarioca.gov" or "governmentjobs.com." If you change your email address after submitting your application please visit governmentjobs.com and update your profile.
Frequently Asked Questions
If you have any additional questions regarding the application process, please refer to our Frequently Asked Questions page.
