20 Best Customer Service Representative jobs in Denver, CO (Hiring Now!)

Scheduling Customer Service Representative
National Jewish Health —Denver, CO
The Scheduling Customer Service Representative is responsible for answering incoming calls and making outbound calls to schedule appointments for physician and…
$19.00 - $24.55 an hour
Call Center - Patient Enrollment Specialist
Zynex Medical —Englewood, CO
Conduct back-to-back phone calls from patients nationwide. Initiate telephone, mail, and email contact with patients to complete prescription orders quickly and…
From $22 an hour
Commercial Lines Customer Service Representative
MAC INSURANCE & FINANCIAL SERVICES —Englewood, CO
Must be licensed in property and casualty and have at least 2 years of experience in commercial lines insurance. Job Types: Full-time, Part-time.
From $50,000 a year
Quick Apply
Call Center Representative/Customer Service Associate
Escalante Properties —Denver, CO
Your primary responsibility will be to provide exceptional customer service by handling incoming calls, addressing inquiries, and resolving issues related to…
$22.33 - $25.87 an hour
Quick Apply
Customer Service / Automotive Service BDC Rep
Alpine Buick GMC —Littleton, CO
Due to the recent changes in customer’s buying habits, our internet business is booming. We welcome applicants with or without previous automotive experience.*.
$18 - $20 an hour
Quick Apply
Customer Service Representative
Mile High Propane —Denver, CO
This position will perform a variety of tasks such as answering the phone, placing orders, implementation of marketing programs, taking payments, daily…
$18 - $22 an hour
Quick Apply
1d
Customer Service Representative
Sysco —Denver, CO
The compensation range provided is in compliance with state specific laws. Maintain and develop assigned customer base. Input orders into computer system.
$17.84 - $26.63 an hour
Quick Apply
1d
Customer Support Specialist-Administrator
Dazbog Coffee Company —Denver, CO
Previous experience in customer service or a related field, preferably within the food and beverage industry. Ability to multitask and prioritize effectively in…
$18.55 - $20.26 an hour
Quick Apply
Client Services, Sample Receiving Position
Murray-Brown Laboratories, Inc. —Denver, CO
Must maintain a composed and pleasant demeanor as high volumes of submissions come in at various times in the day.
$19 - $23 an hour
Quick Apply
Bilingual Insurance Customer Service Representative
State Farm Insurance —Denver, CO
*Property & Casualty license is preferred, ability to obtain licensing within 90 days of offer date is required*. Take the extra mile to engage customers.
$45,000 - $75,000 a year
Quick Apply
Customer Care Representative
National Jewish Health —Glendale, CO
Customer Focus: Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices…
$18.50 an hour
Entry Level Customer Service Representative
Summit Consulting Inc —Westminster, CO
Proactively deliver customer service and sales support for all assigned leads. Ensure confidentiality and security of consumer data in sales transactions.
$44,000 - $54,000 a year
Quick Apply
HVAC Customer Service Rep
Save Home Heat Company —Boulder, CO
Daily responsibilities include taking customer phone calls, scheduling service calls in the Service Titan system, coordinating daily appointments with our team,…
From $20 an hour
Quick Apply
Customer Care Agent ($20.00 an hour)
Denver Air Connection —Englewood, CO
Ability to process 75-100 calls per day with poise, grace and charm. The Customer Care Agent acts in a professional, courteous, and knowledgeable manner while…
From $20 an hour
Quick Apply
Customer Service Representative (CSR)
SCARPA North America, Inc. —Boulder, CO
Includes fielding calls, identifying issues, providing RA’s, follow-up communication, receiving and logging product, etc. Status: Full-time, Non-exempt.
$19 - $22 an hour
Quick Apply
12d
Call Center Customer Service Agent
DevComNow —Denver, CO
Handle inbound and outbound customer calls in a professional and courteous manner. Job Summary: The Call Center Customer Service Assistant will be responsible…
$27 an hour
Quick Apply
3d
Licensed Insurance Customer Service Rep - State Farm Agent Team Member
Brian Finan - State Farm Agent —Northglenn, CO
Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize…
$50,000 - $80,000 a year
Quick Apply
Client Services Manager
Kevin Edward Consultancy Limited —Arvada, CO
O Work with the CSDO on the development & implementation of performance metrics. Providing input to, developing and implementing the renewals and bookings…
$90,000 - $100,000 a year
Quick Apply
Customer Service Representative
Everlight Solar —Denver, CO
Handle high amounts of incoming calls. Provide accurate, valid and comprehensive information by using the right methods/tools.
$30,000 - $40,000 a year
Quick Apply
4d
Customer Service Representative (CSR)
SteelSafe Storage —Aurora, CO
Build customer relationships via inbound and outbound phone calls, email, and chat. We help keep our customers current with payments by making reminder and…
$22 an hour
Quick Apply
14d

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Scheduling Customer Service Representative

National Jewish Health - Denver, CO

Apply Now

Job Details

Full-time $19.00 - $24.55 an hour

Benefits

Wellness program
Health savings account
AD&D insurance
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Vision insurance
Life insurance
Retirement plan

Qualifications

Bilingual
Spanish
Customer service
High school diploma or GED
1 year

Full Job Description

Some call it a career. For us, it's a calling.

National Jewish Health is currently seeking a Scheduling Customer Service Representative to join our dedicated team of qualified Patient Access professionals. Non-sectarian National Jewish Health is the leading respiratory hospital in the United States. It is known worldwide for the treatment of patients with respiratory, cardiac, immune and related disorders, and for groundbreaking medical research.

This position will have a high level of impact on the institution as the first point of contact on each patient's journey to the world class health care experience that only National Jewish Health can provide. Our Scheduling Customer Service Representatives collaborate with clinic staff and other health professionals to provide outstanding patient-centered care.

The candidate selected for this role will thrive working in a fast paced, fun environment with a focus on detail and quality, and will be passionate about customer service with kindness and compassion. The ideal candidate will bring strong customer focus, adaptability, quality orientation, and ability to independently problem solve.

If helping kids and adults to have the best possible patient access experience is your calling, apply to join our fantastic team of Scheduling Customer Service Representatives now!

Position Summary

The Scheduling Customer Service Representative is responsible for answering incoming calls and making outbound calls to schedule appointments for physician and ancillary services. Maintains communication with both patients and clinical staff to ensure a successful patient experience.

Essential Duties

Provides excellent customer service to patients, co-workers, physicians and clinical staff.

Schedules new patient appointments for both physicians and ancillary departments appropriately and accurately.

Collects and updates all necessary patient demographic, insurance, and clinical information.

Accurately updates computer systems with patient demographic, insurance, and appointment information.

Ensures appropriate clinic has accurate patient information as to the nature, severity and duration of concern.

Communicates with patients to keep them apprised of the status of their appointments. Monitors all aspects of individual patient schedules for continuity of appointments and appropriate prerequisite appointments.

Communicates with Admissions, Financial Counseling and Utilization Management when necessary to ensure a successful patient visit.

Communicates with clinicians to ensure that patient appointments are accurately scheduled.

Maintains knowledge of NJH clinical operations, insurance procedures, and clinical terminology. Maintains appropriate level of expertise with the Registration systems, Scheduling system, Passport and Electronic Medical Record system.

Competencies

Accountability: Accepts full responsibility for self and contribution as a team member; displays honesty and truthfulness; confronts problems quickly; displays a strong commitment to organizational success and inspires others to commit to goals; demonstrates a commitment to National Jewish Health.

Adaptability: Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.

Attention to detail: Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time. Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.

Customer Focus: Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers’ and own organization’s needs.

Decision Making: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints, and probable consequences.

Informing and Communicating: Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.

Peer Relations: Interacts with others in a constructive, positive, and respectful manner, regardless of individual differences. Assists team members or co-workers in achieving personal goals and completing assignments.

Supervisory or Managerial Responsibility

None

Travel

None

Core Values

Be available to work as scheduled and report to work on time.

Be willing to accept supervision and work well with others.

Be well groomed, appropriately for your role and wear ID Badge visibly.

Be in compliance with all departmental and institutional policies, the Employee Handbook, Code of Conduct and completes NetLearning by due date annually.

Fosters an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision and mission of the institution.

Adheres to safe working practices and at all times follows all institutional and departmental safety policies and procedures.

Wears appropriate PPE as outlined by the infection control policies and procedures.

Demonstrates compliance with all state, federal and all other regulatory agency requirements.

Minimum Qualifications

Education: High School Diploma or equivalent required.

Work Experience: One year customer service experience required. One year patient scheduling or health care call center experience preferred.

Special Training, Certification or Licensure: Candidates who are bilingual speaking Spanish are highly desired.

Salary Range: $19.00 - $24.55. Candidates who are bilingual speaking Spanish will receive an additional $1.00/hour language differential.

Benefits
At National Jewish Health, we recognize that our outstanding faculty and staff are the essence of our organization. For every aspect of health care, our employees are our greatest asset.
With that in mind, we have designed a valuable, comprehensive benefits package to meet the needs of our employees and their families.

Medical Plans, Dental Plans and Vision Insurance
Retirement Plan
FSA and HSA
Short and Long Term Disability
Life Insurance and AD&D
Voluntary Benefits, like Accident Insurance, Critical Care and Hospital Indemnity
Sick and Vacation Paid Time Off
Wellness Program
Legal Plan

#ind123

Location: National Jewish Health · Patient Admission Call Center
Schedule: Full Time, Day Shift: Monday - Friday, 8:00 am - 5:00 pm

Apply Now

Customer Service Representative jobs in Denver, CO

Scheduling Customer Service Representative

Call Center - Patient Enrollment Specialist

Commercial Lines Customer Service Representative

Call Center Representative/Customer Service Associate

Customer Service / Automotive Service BDC Rep

Customer Service Representative

Customer Service Representative

Customer Support Specialist-Administrator

Client Services, Sample Receiving Position

Bilingual Insurance Customer Service Representative

Customer Care Representative

Entry Level Customer Service Representative

HVAC Customer Service Rep

Customer Care Agent ($20.00 an hour)

Customer Service Representative (CSR)

Call Center Customer Service Agent

Licensed Insurance Customer Service Rep - State Farm Agent Team Member

Client Services Manager

Customer Service Representative

Customer Service Representative (CSR)

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